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Unable to restore a specific SharePoint folder from the backup snapshots.

Unable to restore a specific SharePoint folder from the backup snapshots.

Problem description

While conducting a folder-level search in SharePoint snapshots, the error 'Displaying the first 3000 items only. To view additional items, use the search functionality.' is encountered. As a result, we are unable to restore specific folders from the snapshots.

A screenshot of a computer

Description automatically generated

Cause:

This is a known product limitation designed to display only 3,000 items for folders containing more than 3,000 items to ensure optimization.

Resolution:

A feature request has been submitted to the product team to enhance this functionality.

Workaround:
You can use the search functionality on the restore page to search the files which you are looking for and perform the restore/download activity.

Note: Please contact Druva Support for any further assistance on the SharePoint restore functionality.

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