This topic contains details about the agent service name, configuration files, service, backup, restore, and discovery logs for the Hyper-V agent installed on the Windows platform. Refer to the Druva support matrix for a list of supported operating systems and editions.

Service Name Information

Version	Operating System	Service Name	Service Restart Command
6.x.x	Windows	Hybrid Workloads agent Client Service	Open the services console (service.msc). Check the Hybrid Workloads Agent Client Service. Click Restart.
7.x.x	Windows	Druva-EnterpriseWorkloads Service	Open the services console (service.msc).` Check the Druva-EnterpriseWorkloads Service. Click Restart.

Configuration Files

Version	Operating System	File Location
6.x.x	Windows	`C:\ProgramData\Phoenix\HYPERV\Phoenix.cfg`
7.x.x	Windows	Common config file for Windows agent: `C:\ProgramData\Druva\EnterpriseWorkloads\Config.yaml` Hyper-V config file for Windows agent: `C:\ProgramData\Druva\EnterpriseWorkloads\hyperv\HyperVConfig.yaml`

Service Logs

Version	Operating System	File Location
6.x.x	Windows	`C:\ProgramData\Phoenix\main_service.log`
7.x.x	Windows	`C:\ProgramData\Druva\EnterpriseWorkloads\logs\controlservice\ControlService.log` `C:\ProgramData\Druva\EnterpriseWorkloads\logs\hyperv\hyperv.log`

Backup Job Logs

Version	Operating System	File Location
6.x.x	Windows	`C:\ProgramData\Phoenix\HYPERV\logs\backup\<backupset_id>\Phoenix.log` A zip file is created after job completion: `C:\ProgramData\Phoenix\HYPERV\logs\backup\<backupset_id>\Phoenix.<yyyymmdd>-<timestamp>-<jobid>.zip`
7.x.x	Windows	`C:\ProgramData\Druva\EnterpriseWorkloads\logs\hyperv\backup\<backupset_id>\Phoenix.log` A zip file is created after job completion: `C:\ProgramData\Druva\EnterpriseWorkloads\logs\hyperv\backup\<backupset_id>\Phoenix.<yyyymydd>-<timestamp>-<jobid>.zip`

Restore Job Logs

Version	Operating System	File Location
6.x.x	Windows	`C:\ProgramData\Phoenix\HYPERV\logs\restore\<backupset_id>\Phoenix.log` A zip file is created after job completion: `C:\ProgramData\Phoenix\HYPERV\logs\restore\<backupset_id>\Phoenix.<yyyymmdd>-<timestamp>-<jobid>.zip`
7.x.x	Windows	`C:\ProgramData\Druva\EnterpriseWorkloads\logs\hyperv\restore` `C:\ProgramData\Druva\EnterpriseWorkloads\logs\hyperv\restore\<backupset_id>\Phoenix.log` A zip file is created after job completion: `C:\ProgramData\Druva\EnterpriseWorkloads\logs\hyperv\restore\<backupset_id>\Phoenix.<yyyymmdd>-<timestamp>-<jobid>.zip`

Discovery Logs

Version	Operating System	File Location
6.x.x	Windows	`C:\ProgramData\Phoenix\main_service.log`
7.x.x	Windows	`C:\ProgramData\Druva\EnterpriseWorkloads\logs\hyperv\hyperv_agent`

Hyper-V FLR Logs

Version	Operating System	File Location
6.x.x and 7.x.x	Windows	`/var/log/Phoenix/HYPERV/restore/<backupset_id>`

Browse Logs

Version	Operating System	File Location
6.x.x and 7.x.x	Windows	`/var/log/Phoenix/HYPERV/browse/<backupset_id>/Phoenix.<browse_jobid>.log`

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