This article describes the logging, configuration, and services-related information for File Server on Windows and Linux platforms.

Service name information

See the following table for service names and commands to restart the service(s):

Agent version	Operating System	Service name	Service Restart Command
6.x.x	Windows	Hybrid Workloads agent Client Service	Open the Services console(`services.msc`) Check the Hybrid Workloads agent Client Service Click Restart
6.x.x	Linux	Phoenix	`service Phoenix restart`
7.x.x	Windows	Druva-EnterpriseWorkloads Service	Open the Services console(`services.msc`) Check the Druva-EnterpriseWorkloads Service Click Restart
7.x.x	Linux	Druva-EnterpriseWorkloads	`service Druva-EnterpriseWorkloads restart`

Files and directory structure

Configuration files

📝 Note
We recommend that you do not modify these files except when required. In scenarios where you must modify these configuration files, contact Support for assistance.

Agent Version	Operating System	File name/location
6.x.x	Windows	C:\ProgramData\Phoenix\FS\Phoenix.cfg
6.x.x	Linux	/etc/Phoenix/FS/Phoenix.cfg
7.x.x	Windows	C:\ProgramData\Druva\EnterpriseWorkloads\Config.yaml C:\ProgramData\Druva\EnterpriseWorkloads\fs\Config.yaml
7.x.x	Linux	/etc/Druva/EnterpriseWorkloads/Config.yaml /etc/Druva/EnterpriseWorkloads/fs/Config.yaml

Service Logs

Agent Version	Operating System	File name/location
6.x.x	Windows	C:\ProgramData\Phoenix\main_service.log
6.x.x	Linux	/var/log/Phoenix/main_service.log
7.x.x	Windows	C:\ProgramData\Druva\EnterpriseWorkloads\logs\controlservice\ControlService.log
7.x.x	Linux	/var/log/Druva/EnterpriseWorkloads/logs/controlservice/ControlService.log

Metadata files

Agent Version	Operating System	File name/location
6.x.x	Windows	C:\ProgramData\Phoenix\FS\state\backup\<backupset_id>\jobid
6.x.x	Linux	/var/log/Phoenix/logs/fs/state/backup/<backupset_id>/jobid
7.x.x	Windows	C:\ProgramData\Druva\EnterpriseWorkloads\logs\fs\state\backup\<backupset_id>\jobid
7.x.x	Linux	/var/log/Druva/EnterpriseWorkloads/logs/fs/state/backup/<backupset_id>/jobid

Workloads agent metadata

When you install agents on your file servers, the following metadata folders are created in the Druva folder:

The logs folder
This folder contains logs for backup and restore jobs for File server. In addition to the backup and restore folders, the logs folder also has the Uploads folder. Each of these folders contains <backupset_id> folders. The string <backupset_id> represents the unique identification number of the backup set configured on the server.
The state folder
This folder contains metadata that optimizes restores.
The stats folder
This folder contains metadata that optimizes backups.

Backup Job Logs (Agent logs)

The Enterprise Workloads agent log files contain details of backups that the Enterprise Workloads agent performs. After every backup, a new log file is created in thePhoenix <YYYY/MM/DD>-<timestamp>.logformat. If the Enterprise Workloads agent does not function as expected, you can share these log files with the Support team.

📝 Notes

Druva retains logs for the last 32 agent activities on each server.
The free space at the log locations should be at least 1% of your source data size.
You can set the threshold value by using the OLDER_LOGS_DELETION_AGE parameter in the configuration file to delete older job logs, thereby saving space on the File Server. The default value is 180 days. The minimum allowed value is 1 day.

Agent Version	Operating System	File name/location
6.x.x	Windows	C:\ProgramData\Phoenix\FS\backup\<backupset_id>\jobid\
6.x.x	Linux	/var/log/Phoenix/FS/backup/<backupset_id>/jobid/
7.x.x	Windows	C:\ProgramData\Druva\EnterpriseWorkloads\logs\fs\backup\<backupset_id>\jobid\Phoenix-autoupload-<job_id>
7.x.x	Linux	/var/log/Druva/EnterpriseWorkloads/logs/fs/backup/<backupset_id>/jobid/Phoenix-autoupload-<job_id>

Restore Job Logs

Agent Version	Operating System	File name/location
6.x.x	Windows	C:\ProgramData\Phoenix\FS\restore\<backupset_id>\jobid\
6.x.x	Linux	/var/log/Phoenix/FS/restore/<backupset_id>/jobid/
7.x.x	Windows	C:\ProgramData\Druva\EnterpriseWorkloads\logs\fs\restore\<backupset_id>\jobid\Phoenix-autoupload-<job_id>
7.x.x	Linux	/var/log/Druva/EnterpriseWorkloads/logs/fs/restore/<backupset_id>/jobid/Phoenix-autoupload-<job_id>

Related Keywords

Agent logs and configuration details, FS logs, FS logging

Log locations on VMware Backup Proxy and Linux CloudCache

Logging, configuration files, and services for VMware

Logging, configuration files, and services for MS-SQL

Logging, configuration files, and services for NAS

How to enable or disable debug logging for File Server Agent