We are super thrilled to introduce Dru Assist, our new AI-driven customer support agent at your service!
Dru Assist is the latest pillar of our 'Dru' AI capabilities, focused specifically on enhancing customer support. Dru Assist utilizes AI capabilities, including advanced language models, to automatically and instantly address your queries with conversational responses sourced from Druva's knowledge base.
Check out this video a sneak peek into Dru Assist experience.
Key offerings of Dru Assist that you can leverage:
Quick responses: Get instant answers to your product configuration, administrations and troubleshooting inquiries.
Guided Troubleshooting: Hassle-free troubleshooting experience with AI-guided conversations.
Personalized Experience: Get tailored answers and recommendations for an enriched experience.
Seamless Support: Explore our comprehensive help center or connect to our incredible Support team instantly if needed.
Get started NOW!
Dru Assist is our latest step towards enriching your customer experience. So what's holding you back? Login to the Druva console now and experience the future of customer support with Dru Assist!
Dru Assist FAQs
What does Dru Assist do?
Dru Assist utilizes AI capabilities, including advanced language models, to automatically and instantly address customer support queries with conversational responses sourced from Druva's knowledge base.
📝 Dru Assist provides responses to the best of its abilities, but we recommend that you also read through the source help article that Dru provides for every response.
Where can I read Druva's applicable AI terms?
Why can’t I see Dru Assist in my console yet?
Dru Assist is being gradually rolled out to users in phases. If you don’t see Dru Assist in your Druva Management Console, your account will receive access in an upcoming phase. We appreciate your patience. You will receive a notification once Dru Assist is available to you.
Apart from Dru Assist, what other support services are available?
Easily self-serve through our detailed help center or, at any point, choose to connect directly with our support team for personalized assistance.