❗ Important

Our Cloud services are being updated in stages. If you do not see the updates mentioned here yet, they will be available in your region soon. To know more, see Druva Cloud Upgrade Process.

August 14, 2025

Enhancement

Support for Yokohama & Xanadu versions of ServiceNow Integration

You now get support for Yokohama and Xanadu versions of the ServiceNow platform in your Druva integration, enabling smooth, reliable workflows even on the latest releases.

Key Highlight:

Expanded compatibility – Seamlessly integrate Druva with the latest ServiceNow releases.

Customer action required: No

For more information, see configuration Druva ServiceNow app.

July 31, 2025

Feature

Security Update: Introducing Safe Mode – Configure Now!

We are excited to announce Safe Mode, a powerful new feature designed to immediately enhance your data security and rapidly contain threats.

Why Safe Mode is Critical for Your Data

Safe Mode provides an essential layer of defense during a security incident. It acts as a digital lockdown, restricting access to your Cloud platform and adding crucial data restrictions.

Using Safe Mode, you can:

Instantly contain breaches: Limit potential damage by controlling access and operations during an attack.
Maintain granular control: Decide exactly who can access your data and what actions (like backups, restores, or downloads) are permitted.
Enable rapid response: Empower your teams with a self-service option or allow authorized Support to activate it immediately upon threat detection.

Your Essential Next Step: Configure Safe Mode

To ensure the fastest possible response, it is critical to configure Safe Mode and authorize Support to activate Safe Mode for your account.

This crucial configuration allows our team to take immediate action if a threat to your backup infrastructure or data is detected, either by you or by our periodic scans of your backed-up data. Safe Mode leverages Response capabilities of Managed Data Detection and Response (MDDR) service for continuous threat monitoring. Learn more about MDDR here.

By configuring Safe mode, you ensure the fastest possible response and an invaluable first line of defense against evolving threats. Don't wait for an incident to occur. Learn more about Safe Mode

May 02, 2025

Feature

Introducing an updated integration center with webhooks

We're excited to announce our refreshed integration center.

The new integration center brings together:

Out of the box integrations that Druva supports
A new home for API credentials
A brand new mechanism to integrate external services via webhooks

This is our attempt to bring all external integrations under a single roof. Earlier, API credentials lived under manage administrators section. But we think that each mechanism to connect an external service with our platform should stay in one place.

We're also excited to introduce webhooks as a new way to connect an external service with our platform. Now, you can specify a webhook URL, and we will post events to that URL in real time. To learn more about webhooks, see Use webhooks to integrate third party services with Druva.

April 17, 2025

Feature

AWS GovCloud (US) Update

We’re excited to announce that the AWS GovCloud (US) will now support the following Druva Cloud Platform features.

Safer failsafe login experience: Druva has updated the failsafe login experience to enhance the security of the Druva Cloud Platform.

February 13, 2025

Enhancement

Securing failsafe login experience

Starting February 13, 2025, Druva has removed the failsafe option for accounts that have Single Sign-On (SSO) configured. Earlier, Cloud administrators could use this option to sign into their accounts with a username and password, if they did not want to sign in using their SSO provider.

If you still want to use the failsafe option, contact Druva support for assistance.

If you are a legal hold admin, you can use the Sign in as a Legal Hold Admin link on the login page.

January 03, 2025

Enhancement

Introducing Cyber Resiliency card and streamlined navigation

For customers who have subscribed to our advanced Cyber Response and Recovery features, the Druva Console user interface is now enhanced to include Cyber Resiliency information, ensuring you stay informed about your environment's security.

Additionally, the Cyber Resiliency features have been better organized on the Global Navigation Bar to deliver a seamless user experience.

Here are the key enhancements:

Categorization of Cyber Resiliency features
The Cyber Resiliency features are rearranged on the Global Navigation Bar to simplify navigation and ensure streamlined access to the required information.

Posture and Observability section will have the following functionalities:
- Access Events
- Data Anomalies
- Rollback Actions
The Ransomware Recovery section will have the following functionalities:
- Quarantine Bay
- Curated Snapshot
- Restore Scan
- Threat Hunting
Introduction of Cyber Resiliency card
The Cyber Resiliency card on the Druva Console user interface provides quick access to the Security Center and allows you to monitor areas requiring immediate attention.

December 19, 2024

Feature

Introducing Inactive Administrator Policy for administrator account management

We have introduced the Inactive Administrator Policy designed to enhance administrator account management.

Key highlights:

Druva Cloud Administrators can now set a specific inactivity period for administrator accounts.
Administrator accounts that remain inactive beyond the defined period will be automatically disabled.

This feature helps ensure that only active administrators have access to the Druva environment, effectively managing the lifecycle of administrator accounts and minimizing exposure to potential attacks.
For more information, see Configure Inactive Administrator Policy.

Here is a glimpse

October 24, 2024

Feature

Introducing Data Governance Reports APIs

We've added APIs for Data Governance reports in our common reporting framework in addition to the reports on our cloud platform user interface. Now, as per your requirements, you can quickly get report data.

You can build integrations to obtain specific data for various use cases. For example, you can:

Track the status of workloads periodically and trigger automated responses using third-party apps or custom scripts. For example, you can create a ticket to inform an administrator if there’s a file that violates your company’s compliance policies.
Keep a close eye on critical activities such as compliance violations. This visibility allows you to proactively address any issues that may arise.
Run narrowed-down diagnostics using filters to provide evidence during audits.
Build personalized reports or a view to monitor all your data.

With these new APIs, you'll have more flexibility and control over your reporting.

For more information, see Getting Started with Reports API.