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VMware backup fails with the 'Backup Window Expired' error when the transport mode is changed from HotAdd
VMware backup fails with the 'Backup Window Expired' error when the transport mode is changed from HotAdd
Updated over 10 months ago

Problem description

  • Phoenix uses three types of the VMware Transport Modes.

    • HotAdd

    • NBD-SSL

    • NBD

  • The HotAdd mode is the fastest among the other two transport modes.

  • By default, Phoenix uses 'HotAdd' as the transport mode.

How to view the type of Transport Mode used in logs?

  1. On the Jobs page, click the VMware tab > Job ID.

  2. On the Job Details page, click the Progress Logs tab.
    The Progress Logs tab displays the transport mode used as shown in the following screenshot:

Resolution

  • Backup may fail with 'Backup Window expired' if the transport mode is changed from HotAdd to NBD or NBD-SSL as the other two modes will take time to backup as compared to HotAdd.

  • The Transport mode will be changed by VMware depending on the various scenarios.
    Click here for more information.

See also

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