📝 Note
This article applies toOS: Windows Servers running 2003, 2008, 2008 R2, 2012, 2012 R2Product edition: Phoenix
Problem description
Locally saved Phoenix agent setup fails to start with a double-click or from the install option from the right-click menu.
Cause
When an executable is downloaded, Microsoft OS blocks the setup file by default and prevents the deployment.
Resolution
Right-click on Phoenix Agent setup file and select Properties.
Click Unblock on the General tab.
Click Apply and then OK.
Run Phoenix Agent setup again.