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Essential Antivirus configuration for inSync Client v8.0.0

Updated yesterday

Overview

With the availability of inSync Client v8.0.0, it is crucial to configure appropriate exclusions within your environment.

This includes Antivirus software that can sometimes interfere with application functionality by locking files, folders, or blocking network traffic.

The article describes the various considerations and settings to be done for upgrading inSync Client v8.0.0.

Exclusions for antivirus software

Antivirus programs, especially during real-time scanning, often lock files. If these programs lock files or folders used by the inSync Client, such as configuration or log files, it can interrupt backups and restores. We strongly recommend configuring exclusions for the inSync Client processes, and relevant configuration paths.

For antivirus software, you must add the following paths and processes to your antivirus exclusions to ensure smooth backup and restore operations.

Windows

Folder Path

  • C:\ProgramData\Druva\inSync4

  • C:\Program Files (x86)\Druva

Process

  • inSync.exe:- C:\Program Files (x86)\Druva\inSync\<version>\amd64

  • inSyncAgent.exe:- C:\Program Files (x86)\Druva\inSync\<version>\amd64

  • inSyncCPHwnet64.exe:- C:\Program Files (x86)\Druva\<version>\amd64

  • inSyncUSyncer.exe:- C:\Program Files (x86)\Druva\inSync\<version>\amd64

  • inSyncUpgrade.exe:- C:\Program Files (x86)\Druva\inSync\<version>\amd64

  • inSyncDataplane.exe - C:\Program Files (x86)\Druva\inSync\<version>\amd64

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