Overview

Summary

Profile name

Enter the new name for the profile.

📝 Note

Max. # users

Select one of the following options:

Description

Enter a description for the profile to assist the administrators in identifying the configuration parameters for the users assigned to the profile.

Access Policy

Allow restore from a web browser

Select this checkbox to enable users to access inSync Web.

Login using

Update one of the following login options:

Note: Single Sign-On (SSO) option is available only if SSO is configured in inSync. To configure SSO, see Configure inSync for SSO.

Backup Data Privacy Settings

Allow admin access to user backup data

Select this checkbox to access the inSync Client logs from user devices, especially for remote users, to analyze and troubleshoot issues.

Allow users to edit Backup Data Privacy settings

Select this checkbox to allow users to edit the data privacy settings. If you allow users to edit data privacy settings, users can restrict administrators to

❗ Important

Clear this check box if you do not want users to restrict the administrator to view/download the user backup data through inSync Client.

Logs Privacy Settings

Allow admin access to logs

Select this checkbox to access the inSync Client logs from user devices, especially for remote users, to analyze and troubleshoot issues.

Allow users to edit Logs Privacy settings

Select this checkbox to allow users to edit the logs privacy settings.

📝 Note
​By selecting this checkbox, users can restrict administrators from downloading log files.

Data Preservation & Alert

Auto delete preserved users

Select this checkbox to set the duration to automatically delete the preserved users after a particular duration.

📝 Note

Backup Inactivity Alert

Alert if the user's data is not backed up for

Set the User Backup Inactivity alert if the user's data sources have not been connected to the inSync Cloud for a certain period.

Laptops & Desktops

Windows/Mac/Linux

Update the configuration for the profile based on the operating systems. inSync provides data protection across Windows, Mac, and Linux operating systems.

As applicable, click on the Windows, Mac, and Linux platforms for which you want to configure the folders for backup.

If you are configuring files and folders for backup on macOS Mojave (version 10.14), see Configuration guidelines on macOS Mojave.

Add Folders to backup

Select the folders that you want to back up. You can select the folders for each operating system.

❗ Important

To configure specific folders for backup on user devices, see Configure folders for backup.

Exclude from Automated Restore

Select this checkbox to exclude from auto-restore triggered during a device replace. This accelerates the device replacement process and helps users quickly get started.

📝 Note
​ This feature is available on request. Contact Support to enable this feature for your account.

Laptops/Desktops

Backup Every

Update the time interval for scheduled backups that trigger automatically on user devices as per the set frequency.

📝 Note
​The time in this list indicates the interval between two consecutive backups. For example, if the frequency for backups is 4 hours and a backup ends at 10:07 A.M., the next backup starts at 2:07 P.M.

Preferred backup window

Set the preferred time frame within which the data backup from user devices starts.

Scheduled backups will be triggered on the user devices as per the selected backup frequency. Any backup triggered during this period will continue till completion, even if it is past the end time. If you do not want any restriction on triggering a scheduled backup, type the same start time and end time. Example:12:00 AM - 12:00 AM

📝 Note

Blackout window

Set the preferred timeframe within which you do not want the auto-scheduled backup to trigger.

If you do not want to apply this restriction, set the same start time and end time.

For example: 12:00 AM - 12:00 AM.

User devices are backed up based on the following criteria if you define the Blackout window duration:

📝 Note
​inSync follows the time zone of the user device if Use admin time zone field is not selected.

Use admin time zone

Select this checkbox if you want to synchronize device backups to your time zone.

Example: If the administrator's time zone, who updated the profile, is New York (EDT) and the backup schedule time is at 08:00 A.M., backups will start from 05:00 AM for user devices in Los Angeles (PDT).

📝 Note
​If you select this check box, the configuration that you specify in the following preferred backup window and blackout window fields act according to your time zone.

Backup at logoff/shutdown

Select this checkbox, if you want to backup device data every time when a user attempts to log off/shut down the device and ensure data backup.

📝 Note
​This option is applicable only for Windows.

Retention

Retain all

Snapshots for

Set the duration in days to retain all the daily backups.

Example: If you set the duration to retain snapshots for five days and the backup is completed on January 5, then it will delete the backup data from the storage on January 10.

For more information about the retention policy, see Configure the backup retention policy.

Retain Weekly

Snapshots for

Set the duration in weeks to retain all the weekly backups.

📝 Note
​The weekly backup is the last backup in a calendar week. The calendar week starts on Sunday.

Retain monthly backups for

Set this duration in months to retain all the monthly backups.

📝 Note
​The monthly backup is the last backup in a calendar month.

For more information about the retention policy, see Configure the backup retention policy.

Data Lock

Enable Data Lock

Enable this option to:

For more information, see Data Lock.

📝 Note
​ Once you enable a profile with Data Lock, you cannot:

Resource Settings

Max bandwidth [WAN]

Enter the maximum network bandwidth that the user devices can consume while backing up data over WAN.

You can indicate the maximum bandwidth in absolute terms or as a percentage of the total available bandwidth. If you do not want to set any restriction on bandwidth consumption, type 0 (zero).

📝 Note
​​inSync requires a minimum bandwidth of 128 Kbps for backups over WAN. If you set the bandwidth as a percentage value, ensure that the maximum WAN bandwidth is not less than 128 Kbps.

CPU Priority

Select the priority that you want to assign to inSync, on the user devices. We recommend that you set CPU priority to an optimal value. Assigning a higher CPU priority may affect the performance of other applications on the user's device. Assigning a lower CPU priority might increase the time required for backup by inSync, on the user device. We recommend that you set CPU priority to an optimal value.

Backup Settings

Change backup schedule

Select this checkbox to allow users to modify the pre-defined backup schedule set by the Profile administrators.

Change blackout window

Select this checkbox to allow users to modify the blackout window period as per their preference.

Pause backup

Select this checkbox to allow users to pause a scheduled backup that is in progress.

Cancel backup

Select this checkbox to allow users to cancel an ongoing backup that is in progress.

📝 Note
​The backup will trigger automatically on the next backup interval.

Allow users to add devices

Select this checkbox to allow users to activate inSync on their devices. Set the number of devices you select Allow users to add devices checkbox.

Example: If you enter 2, the user will be able to activate inSync on a maximum of 2 devices.

If you do not select this checkbox, you must activate inSync for all users.

📝 Note

Note: Value for max number of devices should be between 1 and 100000.

Backup Content

Add backup folders

Select this checkbox to allow users to add additional folders for backup.

Backup Resource

Modify backup resources

Select this checkbox if you want to allow users to modify the Max Bandwidth and CPU Priority values.

📝 Note
​After a user configures these settings, you cannot change these settings.

Opt out of networks for backup

Select this checkbox if you want to allow users to block specific networks from backing up data.

Example: Allow users to block backups on data card, personal mobile hotspots, or Mi-Fi devices during traveling to minimize the personal hotspot or Mi-Fi data usage and costs.

📝 Note
​ Users will be able to opt out of networks with subnet mask of 24 bit or more only.

Edit proxy settings

Select this checkbox to allow users to update proxy settings.

📝 Note
​This will enable users to connect to inSync Server directly in case the user relocates to a different business unit from where inSync Client cannot connect to inSync Server directly.

Device Settings for Users

Quota per user

Set the user quota for device backup of each user assigned to the profile.

Example: If you set this to 1000 GB, inSync will back up user data for up to 1000 GB.

If you do not want to set any restriction on the data size, type 0 (zero).

📝 Note
​If the size of the files in the backup exceeds the assigned quota, the backup will fail.

Mark device inactive if it does not connect for

Set the duration in days after which the device is marked as inactive when not connected to inSync Cloud.

Auto-delete inactive devices

Select this check box to delete inactive devices automatically.

Set the number of days after which the inactive devices are deleted.

Once the device is deleted, the backed-up data of that device will not be available for download or restore.

Agent and User Notification Settings

Show inSync icon in system tray

Select this checkbox for the Sync icon to appear in the system tray of the user devices.

If enabled, the users can view the various statuses of inSync on the system tray such as connection, backup, restore, etc.

Allow users to modify notification settings

Select this checkbox to allow users to select or deselect the type of notifications they prefer to see on their devices.

Notifications shown on devices

You can choose the type of inSync notifications you want to display on the user devices. For more information, see Enable inSync notifications.

Allow auto-delete

Select this checkbox to automatically delete data from the backup folders for the devices that do not connect with inSync Cloud for a specific number of days.

Alert if device does not connect for

Set the duration in days to send an alert if the user device is not connected to inSync Cloud.

This box appears only after you select the Allow Auto delete checkbox.

Delete folders/data if device does not connect for

Set the duration in days to delete the data from the backup folder automatically from the user device if the device is not connected to inSync Cloud for a specific number of days.

This box appears only after you select the Allow Auto delete checkbox.

Enable encryption

Select the encryption as applicable:

File Type

Enter the specific file type that you want to exclude during the backup. The file extensions are automatically added to the adjacent field.

To remove a file type, click the file type.

📝 Note
​If you have the same file type in the Include Files and Exclude Files box, that file type is excluded from backups.​​​​​

For the list of file types that are by default excluded from backup, see Defined file types for backup.

Path and folder

Enter the path to the files and folders that you want to exclude from backups.

Example: C:\Program Files\Microsoft\Data

Regular Expressions (for File Types, Paths, and Folders to be excluded)

Enter the files and folders using regular expressions to exclude from the backup operation.
For more information see Configure the global exclude list.

Field

Action

Backup Schedule

Backup every

Select how frequently you want inSync to back up SaaS Apps data. By default, inSync performs the backup operation once a day. For more information, see Define the backup interval for SaaS Apps.

Data Retention for files

Retain all Snapshots For

Set the duration in days to retain all the daily backups.

Example: If you set the duration to retain snapshots for five days and the backup is completed on January 5, it will delete the backup data from the storage on January 10.
For more information about the retention policy, see Configure the backup retention policy.

Retain Weekly Snapshots For

Set the duration in weeks to retain all the weekly backups.

📝 Note

The weekly backup is the last backup in a calendar week. The calendar week starts on Sunday.

Retain Monthly Snapshots For

Set this duration in months to retain all the monthly backups.

Note: The monthly backup is the last backup in a calendar month.

For more information about the retention policy, see Configure the backup retention policy.

📝 Note

The monthly backup is the last backup in a calendar month.

Data Retention for Emails

Apply files data retention settings for emails

Select this option if you want to apply the files' data retention settings for Microsoft 365 Exchange Online and Gmail snapshots.

inSync retains the email backed-up snapshots within the storage as per the configured daily, weekly, and monthly retention period settings for files.

For example, if you specify that you want to retain all backups for 5 days and inSync completed the backup operation on January 6, 2019. inSync retains the email backed-up snapshots till January 11, 2019.

For more information about retention policy, see Configure the backup retention policy.

Delete emails older than

❗ Important

Select and type the number of months up to which you want inSync to retain all backed up emails within Exchange Online and Gmail snapshots.

For example, if you type 6, inSync will retain all emails across all snapshots whose sent or received timestamp is less than 6 months old.

By default, inSync retains emails for 84 months.

Emails are retained based on the email’s event date and timestamp. The maximum retention period that you can specify is 250 months and the minimum is 1 month. Type zero (0) for unlimited retention of emails.

For more information about retention policy, see Configure the backup retention policy.

📝 Note

Data retention settings for files and emails do not apply in the following scenarios:

Data Lock

Enable Data Lock

📝 Note

Only Druva Cloud Administrators can enable the Data Lock feature.

Enable Data Lock: Select the Enable Data Lock option to enable the data lock to prevent the snapshots from any accidental or malicious deletion.

After the profile is enabled with the Data Lock feature, you will see the data lock icon next to the profile on Manage Profile page. When you hover over the icon, a message stating Data Lock is enabled appears.

For more information, see Data Lock.

📝 Note

Once you enable a profile with the Data Lock feature, you cannot: