License editions: To understand the applicable license editions, see Plans & Pricing.
How to back up Google Workspace data?
To back up Google Workspace data, you must specify the Google Workspace backup settings in an existing profile or in a new profile. For more information, see Create a profile or Update a profile.
inSync will start backing up the user data from Google Workspace per the backup schedule defined for a profile with SaaS Apps enabled. To learn more about configuring the backup interval for SaaS Apps, see Define the backup interval for SaaS Apps.
You can see the backup details for SaaS app data on the User Details page.
📝 Note
At least one Google Workspace device must be online for scheduled backup of Google Workspace data.
Google Calendar attachments are stored in the user's Google account. If the user exhausts their assigned Google account quota, subsequent backups and restores (in-place and restore as new) will fail.
Additionally, inSync Cloud administrator can back up the Google Workspace data as and when required. For more information, see Start backup of Google Workspace data.
📝 Note
Consider a scenario where your individual folder and a shared folder have the same folder name. In this situation, inSync renames the shared folder as <shared folder name> <internal ID> during backup. inSync does not rename your individual folder.
Other Contacts will only have the following fields backed up due to Google People API limitations.
Name
Phone Number
Email Address
❗Important
Backup and restore of Other Contacts is not supported on GovCloud.
Policies applicable to Google Workspace data
The following policies, defined for a SaaS Apps enabled profile, will apply to Google Workspace backup data.
Backup policy for SaaS Apps data
The backup policy defines how frequently you want to use Sync to back up SaaS Apps data. For more information, see Define the backup interval for SaaS Apps.
Backup retention policy for SaaS Apps data
The backup retention policy defines how long inSync will retain the backed-up data in storage. For more information, see Configure the backup retention policy.
User data privacy policy for SaaS Apps data
The user data privacy policy defines who can access user data across your organization. For a profile, SaaS Apps and devices are governed by the same data privacy policy. For more information, see Configure the user data privacy policy.
Global exclusion policy for SaaS Apps data
Global exclusion lets you exclude specific file types and folders from inSync backups. For more information, see Configure the global exclude list.
Start backup of Google Workspace data
Overview
As an inSync Cloud administrator, you can start an unscheduled backup of Google Workspace data for Gmail and Google Drive as and when necessary.
📝 Note
If an email has multiple attachments, inSync creates an .eml file for the email and separate .eml files for every attachment after backing up the Gmail data. You can then view and access the .eml files through WebDAV. For more information, see Access Legal Hold data using WebDAV.
Procedure
To start the backup of Gmail data:
Sign in to Druva Cloud Platform Console and navigate to Google Workspace.
The Google Workspace Overview page appears.Click the Gmail tab, select the user whose data you want to back up.
Click Backup Now.
inSync initiates the backup of the selected Gmail data. You can view the backup details at the following pages:
On the inSync Management Console on the Jobs page
On inSync Client on the Backup and Restore tab
On the Druva Mobile App on Android device and iOS device
To start the backup of Google Drive data:
Sign in to Druva Cloud Platform Console and navigate to Google Workspace.
The Google Workspace Overview page appears.Click the Google Drive tab, select the user whose data you want to backup.
Click Backup Now.
inSync initiates the backup of the selected Google Drive. You can view the backup details at the following pages:
On the inSync Management Console on the Jobs page
On inSync Client on the Backup and Restore tab.
On the Druva Mobile App on Android device and iOS device
Considerations
Google Drive: Files with names longer than 1024 characters cannot be backed up.
Workaround: Rename the files to shorter ones for backup.
📝 Note
Below are the MIME type for the native file type that would be backed up in Druva. Rest of the native file type would be skipped :
'application/vnd.google-apps.presentation' - Google Slides
'application/vnd.google-apps.spreadsheet' - Google Sheets
'application/vnd.google-apps.document' - Google Docs
'application/vnd.google-apps.drawing' - Google Drawings