Administrator Abilities

User Abilities

Others

Profile Name

Enter a name for the Profile. The name of a profile enables you to quickly identify and assign the profile while creating users.

You can set the names based on the departments or operating systems.

Example: Engineering, Sales, Marketing & Windows.

Description

Enter a description for the profile to assist the administrators in identifying the configuration parameters for the users assigned to the profile.

User Limit

Select one of the following options:

Allow restore from web browser

Select this checkbox to enable inSync Web access for users.
This capability will allow users to log in through web browser while away from their devices and restore device data. To know more, see About inSync Web.

Allow access to inSync web only through public gateway IPs

Select this checkbox to allow users to access inSync Web only when users login in through the corporate network.

📝 Note

To enable this setting you need to configure the Geofencing functionality from Druva Cloud settings.

Allow access from mobile devices

Select this checkbox to allow users to access backed-up data through mobile devices.

Allow users to login only through the MDM managed app: Select this checkbox to allow users to log in to Druva Mobile App using the MDM mobile app.

Enforce PIN for mobile access: Select this checkbox to make a four-digit security code mandatory for users to open Druva Mobile App.
For more information, see Enable backup from mobile devices.

📝Note

Druva has depricated backup support for Mobile device. To know more, see Deprecation of backup for Mobile Device Data

Login using

Select one of the following options to activate inSync and log on to inSync Client and inSync Web:

Note: Single Sign-On (SSO) option is available only if it is configured in inSync. To configure SSO, see Configure inSync for SSO.

Backup Data Privacy Settings

Allow admin access to user backup data

Select this checkbox to access the user's data and perform restore activities.

Allow users to edit data privacy settings.

Select this checkbox to allow users to edit the data privacy settings. If you allow users to edit data privacy settings, users can restrict administrators to

Clear this check box if you do not want users to restrict the administrator to view/download the user backup data through inSync Client.

Logs Privacy Settings

Allow admin access to logs

Select this checkbox to access the inSync Client logs from user devices, especially for remote users, to analyze and troubleshoot issues.

Allow users to edit logs privacy settings

Select this checkbox to allow users to edit the logs privacy settings.

Note: Users can restrict administrators from downloading log files by selecting this checkbox.

Auto delete preserved users

Select this checkbox to automatically set the duration to delete the preserved users after a particular duration.

Note:

Backup Inactivity Alert

Alert if user's data is not backed up for

Set the User Backup Inactivity alert if the user's data source is not connected to the inSync Cloud for a certain period.

Windows/Mac/Linux

Configure the profile based on the operating systems. You can protect data for Windows, Mac, and Linux operating systems.

Click on the Windows, Mac, and Linux platforms for which you want to configure the folders for backup.

If you are configuring files and folders for backup on macOS Mojave (version 10.14), see Configuration guidelines on macOS Mojave.

Add Folders

Select this option if you want to add custom folders for each operating system apart from the folders listed by default.

To add a custom folder for backup, refer Add custom folder for backup.

Note:

To configure specific folders for backup on user devices, see Configure folders for backup.

Folder display name

Type a name for the custom folder you want to add for backup.

Note:

This name is used as an identifier for the custom folder by inSync.

Enable Mobile Backup

📝Note

Druva has depricated backup support for Mobile device. To know more, see Deprecation of backup for Mobile Device Data

Add Folders

Select the folders that you want to back up. You can select the folders for both Android/iOS operating systems.

Note: Druva does not back up all drives that use non-NTFS file systems. To back up the drives that use the non-NTFS file system, you must configure the drives individually in the profile.

To configure specific folders for backup on user devices, see Configure folders for backup

Laptops/Desktops

Backup Every

Set the time interval for scheduled backups to start backing up data automatically on user devices as per the set frequency.

Note: The time in this list indicates the gap between two consecutive backups. For example, if the frequency for backups is 4 hours and a backup ends at 10:07 A.M., the next backup starts at 2:07 P.M.

Preferred backup window

Set the preferred time frame within which the data backup from user devices starts.

The scheduled backups are triggered on the user devices as per the selected backup frequency. Any backup triggered during this period will continue until completion, even past the end time. If you do not want any restriction on triggering a scheduled backup, type the exact start and end times. Example: 12:00 AM - 12:00 AM

Note:

inSync follows the time zone of the user device if the Use admin time zone check box is not selected.

Use admin time zone

Select this checkbox to synchronize device backups to your time zone.

Example: If the administrator's time zone, who updated the profile, is New York (EDT) and the backup schedule is at 08:00 A.M., backups will start from 05:00 AM for user devices in Los Angeles (PDT).

Note: If you select this check box, the configuration specified in the following Preferred backup window and Blackout window fields act accordingly to your time zone.

Backup at logoff/shutdown

Select this checkbox to backup device data whenever a user attempts to log off/shut down the device and ensure data backup.

Note: This option is applicable only for Windows.

Retention

Retain all Snapshots for

Set the duration in days to retain all the daily backups.

Example: If you set the duration to retain snapshots for five days and the backup is completed on January 5, it will delete the backup data from the storage on January 10.

For more information about the retention policy, see Configure the backup retention policy.

Retain Weekly Snapshots For

Set the duration in weeks to retain all the weekly backups.

Note: The weekly backup is the last in a calendar week. The calendar week starts on Sunday.

Retain monthly backups for

Set this duration in months to retain all the monthly backups.

Note: The monthly backup is the last backup in a calendar month.

For more information about the retention policy, see Configure the backup retention policy.

Data Lock

Enable Data Lock

Enable this option to:

For more information, see Data Lock.

Note: Once you enable a profile with Data Lock, you cannot:

Resource Settings

Max bandwidth [WAN]

Enter the maximum network bandwidth the user devices can consume while backing up data over WAN.

You can indicate the maximum bandwidth in absolute terms or as a percentage of the total available bandwidth. If you do not want to set any restriction on bandwidth consumption, type 0 (zero).

​Note: inSync requires a minimum bandwidth of 128 Kbps for backups over WAN. If you set the bandwidth as a percentage value, ensure the maximum WAN bandwidth is not less than 128 Kbps.

CPU Priority

Select the priority that you want to assign to inSync, on the user devices. We recommend that you set CPU priority to an optimal value. Assigning a higher CPU priority may affect the performance of other applications on the user's device. Assigning a lower CPU priority might increase the time required for backup by inSync, on the user device. We recommend that you set CPU priority to an optimal value.

Change backup schedule

Select this checkbox to allow users to modify the predefined backup schedule set by the Profile administrator.

Change blackout window

Select this checkbox to allow users to modify the blackout window period as per their preference.

Pause backup

Select this checkbox to allow users to pause a scheduled backup that is in progress.

Cancel backup

Select this checkbox to allow users to cancel an ongoing backup that is in progress.

Note: The backup will trigger automatically on the next backup interval.

Backup Content

Add backup folders

Select this checkbox to allow users to add additional folders for backup.

Backup Resource

Modify backup resources

Select this checkbox if you want to allow users to modify the Max Bandwidth and CPU Priority values.

Note: After a user configures these settings, you cannot change these settings.

Opt out of networks for backup

Select this checkbox to allow users to block specific networks from backing up data.

Example: Allow users to block backups on the data card, personal mobile hotspots, or Mi-Fi devices during traveling to minimize the personal hotspot or Mi-Fi data usage and costs.

Note: Users can opt out of networks with only 24 bits or more subnet mask.

Edit proxy settings

Select this checkbox to allow users to update proxy settings.

Note: This will enable users to connect to inSync Server directly if the user relocates to a different business unit from where inSync Client cannot connect to inSync Server directly.

Device Settings for Users

Quota per user

Set the user quota for the device backup of each user assigned to the profile.

Example: If you set this to 1000 GB, inSync will back up user data for up to 1000 GB.

If you do not want to set any restriction on the data size, type 0 (zero).

📝Note

If the size of the files in the backup exceeds the assigned quota, the backup will fail.

Mark the device inactive if it does not connect for

Set the duration in days after which the device is marked as inactive when not connected to inSync Cloud.

Auto-delete inactive devices

Select this check box to delete inactive devices automatically.

Set the number of days after which the inactive devices are deleted.

Once the device is deleted, the backed-up data of that device will not be available for download or restore.

Agent and User Notification Settings

Show the inSync icon in the system tray

Select this checkbox for the Sync icon to appear in the system tray of the user devices.

If enabled, the users can view the various statuses of inSync on the system tray such as connection, backup, restore, etc.

Allow users to modify notification settings

Select this checkbox to allow users to select or deselect the type of notifications they prefer to see on their devices.

Notifications shown on devices

You can choose the type of inSync notifications you want to display on the user devices. For more information, see Enable inSync notifications.

Allow auto-delete

Select this checkbox to automatically delete data from the backup folders for the devices that do not connect with inSync Cloud for a specific number of days.

Alert if device does not connect for

Set the duration in days to send an alert if the user device is not connected to inSync Cloud.

This option appears after you select the Allow Auto delete checkbox.

Delete folders/data if a device does not connect for

Set the duration in days to delete the data from the backup folder automatically from the user's device if the device is not connected to inSync Cloud for a specific number of days.

This box appears only after you select the Allow Auto delete checkbox.

Enable encryption

Select the encryption as applicable:

Disabled: If you do not want to disable encryption.

DLP for Smartphones and Tablets

Allow offline access to files

Select this checkbox to allow users to access their favorite files while they are in offline mode.

Enable encryption for android

Select this checkbox to encrypt the data in the backup folders of the user's Android device.

Remote device deactivation

Select an option from the list as applicable:

Optional: If you want users to decide to enable device deactivation.

Mandatory: If you want to make it mandatory for users to enable device deactivation.

Allow other iOS apps to access content

Select this checkbox to back up data using other apps on an iOS device.

File Type

Select the specific file type you want to exclude.
From the default file extensions in the subsequent field, enter the particular file type you want to exclude for backup.

For the list of file types that are by default excluded from backup, see Defined file types for backup

Path and folder

Enter the path to the files and folders you want to exclude from backups.

Example: C:\Program Files\Microsoft Office\Data

Regular Expressions (for File Types, Paths, and Folders to be excluded)

Enter the files and folders using regular expressions to exclude them from the backup operation.
For more information to configure the global exclude list for file types, paths and folders, and regular expressions, see Configure the global exclude list.

Field

Action

Backup Schedule

Backup every

Select how frequently you want inSync to back up SaaS Apps data. By default, inSync performs the backup operation once a day. For more information, see Define the backup interval for SaaS Apps.

Data Retention for files

Retain all Snapshots For

Set the duration in days to retain all the daily backups.

Example: If you set the duration to retain snapshots for five days and the backup is completed on January 5, it will delete the backup data from the storage on January 10.
For more information about the retention policy, see Configure the backup retention policy.

Retain Weekly Snapshots For

Set the duration in weeks to retain all the weekly backups.

📝 Note

The weekly backup is the last backup in a calendar week. The calendar week starts on Sunday.

Retain Monthly Snapshots For

Set this duration in months to retain all the monthly backups.

Note: The monthly backup is the last backup in a calendar month.

For more information about the retention policy, see Configure the backup retention policy.

📝 Note

The monthly backup is the last backup in a calendar month.

Data Retention for Emails

Apply file data retention settings for emails

Select this option to apply the files' data retention settings for Microsoft 365 Exchange Online and Gmail snapshots.

inSync retains the email backed-up snapshots within the storage as per the configured daily, weekly, and monthly retention period settings for files.

For example, if you specify that you want to retain all backups for 5 days and inSync completed the backup operation on January 6, 2019. inSync retains the email backed-up snapshots till January 11, 2019.

For more information about retention policy, see Configure the backup retention policy.

Delete emails older than

Select and type the number of months up to which you want inSync to retain all backed-up emails within Exchange Online and Gmail snapshots.

For example, if you type 6, inSync will retain all emails across all snapshots whose sent or received timestamp is less than 6 months old.

By default, inSync retains emails for 84 months.

Emails are retained based on the email’s event date and timestamp. The maximum retention period that you can specify is 250 months and the minimum is 1 month. Type zero (0) for unlimited retention of emails.

For more information about retention policy, see Configure the backup retention policy.

📝 Note

Data retention settings for files and emails do not apply in the following scenarios:

Data Lock

Enable Data Lock

📝 Note

Only Druva Cloud Administrators can enable the Data Lock feature.

Enable Data Lock: Select the Enable Data Lock option to enable the data lock to prevent the snapshots from any accidental or malicious deletion.

After the profile is enabled with the Data Lock feature, you will see the data lock icon next to the profile on Manage Profile page. When you hover over the icon, a message stating Data Lock is enabled appears.

For more information, see Data Lock.

📝 Note

Once you enable a profile with the Data Lock feature, you cannot: