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Overview
You can enable notifications in inSync to notify or alert users about the activities performed by the inSync Client on their computer. It helps users to know the status and the operations performed by the inSync Client.
Procedure
📝 Note
You can enable notifications through profiles. You cannot do this on an individual user level.
To enable inSync notifications
Login to the inSync Management Console.
On the inSync Management Console menu bar, click Profiles.
Click the profile for which you want to enable notifications.
Click the Devices tab > User Settings, and click Edit. The Edit Profile window appears.
If you want to display inSync icon on the system tray, select the Show inSync icon in system tray checkbox.
If you want to display inSync notifications on the user devices, select the Notification Shown on Devices as applicable.
Critical
Critical notifications appear when inSync fails to initiate backup operations. These notifications require the user's immediate attention and action by the administrator.
High
High notifications appear when inSync backups are interrupted or affected. These notifications require recommended actions by users to allow inSync to resume normal operations.
Warning
Warning notifications appear when inSync operations are temporarily affected due to connection errors or OS errors. These notifications may require users' actions to allow inSync to resume normal operations.
Informative
Informative notifications appear to provide additional information on the ongoing and completed backups. These notifications are informative and may not necessarily require users' actions.
Click Save.
Notifications displayed by inSync Client
The following table lists the notifications that appear every time inSync Client performs any operation on the user computer.
Notification | Description | Category |
Backup started | Specifies that inSync Client has started performing backup operation on the computer. If the backup has started on a network with a 24-bit subnet mask or more, then the administrator can block the network from backing up data. | Informative |
Insufficient Storage | Specifies that either the user quota is full or the server storage space is full. | Critical |
Authentication Error | Specifies that the device cannot be authenticated with inSync Server. This notification is displayed when the device is deleted or decommissioned or when the user/device is disabled. | Critical |
Configuration Error | Specifies that the device's operating system does not trust inSync Server's security certificate. This notification is displayed when the client certificate is invalid during backup activity or when you trigger the backup of a user's data and immediately migrate the storage of that user. | Critical |
Backup Incomplete | Specifies that the backup had started but failed because of the operating system's internal errors. For example, Microsoft VSS error. | Warning |
Backup Interrupted | Specifies that the backup operation was interrupted. This notification is displayed in any of the following situations:
| High |
Backup Canceled | Specifies that a running backup operation was canceled either by the user or the administrator. | Warning |
Device Not Backed Up | Specifies that the device is not backed up for at least 7 consecutive days. | High |
Backup Completed | Specifies that the backup is completed. 📝 Note
| Informative |
No Folders To Backup | Specifies that there were no folders configured when the last backup was triggered. | High |