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Release Notes - Druva for Microsoft 365
Release Notes - Druva for Microsoft 365

Find new features, updates, and bug fixes date-wise based on Cloud Updates

Updated over a week ago

❗ Important

Our Cloud services are being updated in stages. If you do not see the updates mentioned here yet, they will be available in your region soon. To know more, see Druva Cloud Upgrade Process.


This article provides information about release details on Microsoft 365 and Data Governance.

If you are an inSync GovCloud customer, see inSync GovCloud Updates.

July 13, 2024

ENHANCEMENT

Extended Auto-Deletion Timeframe for Preserved Users

The Auto Delete preserved user Setting now allows you to retain preserved user accounts for up to 20 years (7305 days) before they are automatically deleted. Previously, the maximum retention period was 3 years (1095 days).

This update provides greater flexibility for managing preserved user data, while still ensuring automated deletion after the specified timeframe elapses.

For more information, see Auto-delete preserved users.

FIXED ISSUE

Issue

Description

INS-156945

SharePoint: Resolved an issue affecting SharePoint backup and restore for non-English language sites, where default List and Document Library titles were backed up in English. Following this fix, backups now preserve the original language of the site, ensuring accurate restoration of default lists and Document Libraries.


📝NOTE:

When using restore points created before this fix, default Document Libraries will be restored in the original language, but default Lists will still be restored in English.


REAL-42263

Data Governance: The enhanced Data Governance Reports show data of deleted users and devices and data of users removed from Legal Hold.

June 29, 2024

NEW FEATURE

Introducing Smart Backup – the intelligent way to backup your SharePoint Online data

Smart Backup utilizes an advanced site change detection algorithm to selectively back up SharePoint Online sites. This ensures that only sites with changes are backed up, while unmodified sites are skipped.

To ensure your data stays up to date, Smart Backup requires you to set a mandatory backup interval, to reconcile data across all sites. You can choose a frequency that works best for your needs, ranging from 2 days to quarterly (90 days). The default setting is set to a weekly backup (7 days).

Key Benefits

  • Mitigate API throttling issues.

  • Improve service level agreement (SLA) compliance for SharePoint sites undergoing content changes.

Customer Action

  • Default Enablement: The Smart Backup feature is enabled by default for all customers, therefore no action is required.

  • Opt-Out Option: If you prefer not to have this feature enabled, or if you have any questions, please contact our Support team.

  • Update Mandatory Backup Interval (optional): If necessary, adjust the backup interval to a duration between 2 and 90 days.

For more information, see Smart Backup for SharePoint

eDiscovery: Enhanced reports for Non-Compliant files and Defensible Delete for Emails

Centralized reporting with the enhanced framework for Non-Compliant Files and Defensible Delete for Email reports is now available on the Druva Cloud Platform Console. The newer reports version allows easier data comparison, better interpretation, and better usability.


📝 Note: Existing reports will remain available under the Data Governance > Reports page.


Benefits:

The newer reporting interface provides the following benefits:

  • Advanced filtering and data sorting capabilities.

  • Simplified report subscription and Email Report management.

  • Easier data comparison, better interpretation, and better usability using graphs and charts.

  • Detailed information about day-to-day operations via summary and detail cards.

For more information, see

ENHANCEMENT

User Provisioning Report Enhancement

Added a new "Mapping" column to the Microsoft 365 and Google Workspace User Provisioning report. This column displays the highest priority mapping used for importing each user.

FIXED ISSUE

Issue

Issue Description

INS-156762

Improved OneNote File Handling: Fixed an issue for OneNote backup where duplicate events were generated, resulting in intermittent backup failures due to simultaneous processing of the same file.

June 15, 2024

ENHANCEMENT

Microsoft 365: Enhanced PST Conversion/Download

This update enhances PST file handling through resumable zip downloads, reduced disk usage, faster downloads, and better overall performance.

For more information, see Download Exchange Online data

June 01, 2024

ENHANCEMENT

Microsoft 365: Extended Auto-Deletion Timeframe for Preserved Users

The Auto delete preserved user setting now allows you to retain preserved user accounts for up to 3 years (1095 days) before they are automatically deleted. Previously, the maximum retention period was 1 year (366 days).

This update provides greater flexibility for managing preserved user data, while still ensuring automated deletion after the specified timeframe elapses.

For more information, see Auto-delete preserved users.

Microsoft 365: Exchange Online Backup Improvements after Domain Changes

We've enhanced our Exchange Online backup solution to eliminate failures caused by user domain, username, or UPN changes.

With this release, user attributes such as email addresses, domains, and User Principal Names (UPNs) are now automatically updated following Identity Provider (IDP) synchronizations. Authentication leverages the updated user attributes, maintaining a valid sync token at all times to ensure seamless access.

The best part? No more raising support tickets for domain, username or UPN updates! Our backup process adapts seamlessly, saving you time and effort. Just sit back and enjoy uninterrupted protection for your critical Exchange data.

For more information, see Sync users.

NEW FEATURE

Microsoft 365: Reports on Druva Cloud Platform (DCP)

Centralized reporting with the enhanced framework for Microsoft 365 and Google Workspace reports is now available on the Druva Cloud Platform Console. The newer version of reports provides better data interpretation, expanded abilities, and a user-friendly design.

Benefits

The newer reporting interface provides the following benefits:

  • Advanced filtering and data sorting capabilities.

  • Simplified report subscription and Email Report management.

  • Visualizations (graphs, charts) and summaries simplify data comparison, boosting understanding and insights.

The following Microsoft 365 and Google Workspace reports are available with this release:

  • User Workload Report

  • User Last Backup Status Report

  • User Restore Activity Report

  • Users Count & Status Report

  • License Usage Report

  • Alert Report

  • Storage Consumption Report

  • User Provisioning Report

  • Preserved Users Datasources Report

  • SharePoint Online Backup Activity Report

  • SharePoint Online Restore Activity Report

  • Teams Backup Activity Report

  • Teams Restore Activity Report

  • Groups Backup Activity Report

  • Groups Restore Activity Report

  • Public Folder Backup Activity Report

  • Public Folder Restore Activity Report

For more information see About reports.

eDiscovery: Enhanced reports for Global Custodian and eDiscovery Download Jobs

Centralized reporting with the enhanced framework for Global Custodian and eDiscovery Download Jobs reports is now available on the Druva Cloud Platform Console. The newer reports version allows easier data comparison, better interpretation, and better usability.


📝 Note: Existing reports will remain available under the Data Governance > Reports page.


Benefits:

The newer reporting interface provides the following benefits:

  • Advanced filtering and data sorting capabilities.

  • Simplified report subscription and Email Report management.

  • Easier data comparison, better interpretation, and better usability using graphs and charts.

  • Detailed information about day-to-day operations via summary and detail cards.

For more information, see

May 18, 2024

NEW FEATURE

Protect Microsoft Teams Shared Channel

Overview

Druva now supports backup and restore capabilities for Microsoft Teams Shared Channels. Shared Channels allow flexible cross-organisation collaboration by enabling controlled sharing of a Teams channel across Azure Active Directory tenants. With this release, you gain enhanced control over your Microsoft Teams Shared Channel data.

What's New

  • Shared Channels will now be backed up and restored as Shared Channels instead of standard channels.

  • Both full and granular restores of Shared Channel data are supported.

Benefits

  • Enhanced Data Recovery: Recover lost or deleted Shared Channel data comprehensively, ensuring business continuity.

  • Granular Control: Choose to restore specific Shared Channel elements or the entire Shared Channel, saving time and effort.

Customer Action

No action is required.

Shared Channels that have already been discovered and backed up will be automatically updated to the correct configuration (linked to the appropriate team, renamed as Shared Channel, etc.) during the next Auto-Discovery, Manual Discovery, Scheduled Backup, or Manual Backup operation, whichever is performed first.

Microsoft 365: Introducing Restore APIs

Introducing our new restore APIs, offering seamless functionality to list SharePoint sites, Exchange Online users, OneDrive accounts, and restore points. Effortlessly initiate restores for SharePoint Online, OneDrive, and Exchange Online, ensuring a smooth and efficient data recovery process.

The following is a list of APIs, along with a brief description:

  • List All SharePoint Site Collections: Retrieve the list of SharePoint site collections.

  • List All SharePoint Site Restore Points: Retrieve the list of restore points for protected SharePoint sites.

  • Restore a SharePoint Site: Performs a restore of a SharePoint site to a new or existing site.

  • List users based on query filters: Retrieve a filtered list of users based on query filters.

  • List All Protected Cloud Apps: Retrieve the list of all protected SaaS Apps.

  • List All OneDrive/Exchange Online Restore points: Retrieve the list of OneDrive/Exchange Online restore points.

  • Restore a OneDrive Account or Exchange Online Mailbox: Performs a restore for a OneDrive account or an Exchange Online mailbox to a new or existing account.

For more information, see the Developer Portal.

Customer action required: None.

ENHANCEMENT

Sensitive Data Governance: New parameters for list APIs for file violations

We have now enhanced the file violations list APIs to provide additional details for better insights and management of non-compliant files.

Here is the list of newly added parameters:

  • File Name

  • Policy Violation (Name of the Policy)

  • Sensitive Data Found

  • UserName

  • Datasource

  • Violation Reported On

  • Resolved On

  • Resolution Details

  • Additional Comment

For more information, see Get File Violations.

May 04, 2024

ENHANCEMENT

Enhanced reports for Archived Non-Compliant and Defensible Delete For Files

We have now migrated Archived Non-Compliant and Defensible Delete For Files reports to our centralized reporting platform.

Now, as per your requirements, you can quickly get report data.

With this, you can:

  • Keep a close eye on critical activities. This visibility allows you to address any issues that may arise proactively.

  • Identify the users, data sources, and files with archived file violations.

  • Use Federated Search or Sensitive Data Governance (Compliance) File violations to get information about deleted files.

  • Run narrowed-down diagnostics using filters to provide evidence during audits.

For more information, see

NEW FEATURE

Data Governance: eDiscovery Download client v2.0.6 update for Cloud

An updated v2.0.6 for eDiscovery Download Client is now available with minor enhancements.

Customer Action Required: Upgrade to eDiscovery Download Client v2.0.6 from the Downloads page.

For more information, see:

April 27, 2024

NEW FEATURE

Administrator Management with AD/LDAP

This release introduces Administrator Management functionality using your existing Active Directory (AD) or Lightweight Directory Access Protocol (LDAP) integration. This simplifies managing Druva administrators within the Druva Cloud Platform (DCP).


❗ Important

The availability of this feature may be limited based on the license type, region, and other criteria. To access this feature, contact your Druva Account Manager or Druva Support.


Benefits:

  • Simplified Administrator Management: Organizations using AD/LDAP for user management can now effortlessly manage Druva administrators as well.

  • Improved Efficiency: Leverage your existing AD/LDAP integration for centralized administration of Druva users and administrators.

What's New?

  • New AD/LDAP Connector: A new version of the AD/LDAP Connector is included to support Administrator Management functionality. (Link to DCP release notes for more details)

  • Updated Settings Location: Previously, AD/LDAP Connector and Account settings resided in the "End Points and SaaS Apps Settings" page. These settings have been relocated to the "Druva Cloud Settings" section within the DCP console.

  • Upgraded Administrator Permissions: Upgrading of AD/LDAP Connectors is now an exclusive privilege of Druva Cloud Administrators.

Action Required

Upgrade all existing AD/LDAP Connectors to the new version. This upgrade is necessary to grant the required permissions to inSync & DCP administrators for modifying mappings and configurations.


❗ Important

Existing AD mappings created for user management will continue to function. However, to allow inSync & DCP Administrators to modify mappings and related configurations, DCP Administrators must upgrade all existing AD/LDAP connectors.


For more information, see

April 20, 2024

NEW FEATURE

Enterprise Key Management for Microsoft 365

With Enterprise Key Management, you can use keys generated from your AWS Key Management Service (KMS) account to encrypt and decrypt the data backed up by Druva inSync. This new feature adds an extra layer of encryption beyond Druva's default backup encryption, giving you more control over your data security.

Key benefits:

  • Use your AWS KMS-generated keys to protect Druva inSync backups

  • You have ownership of the encryption and decryption key, enabling your full control to revoke it anytime.

  • Druva will not store the key and the key will be requested when needed.

Customer action required

Enterprise Key Management is available on request. To enable this feature for your account, contact Support.

April 06, 2024

ENHANCEMENT

Improved Backup Reliability with Auxiliary Apps

We're excited to introduce support for the deployment of Auxiliary Apps, a powerful new feature designed to protect backup SLAs from M365 API throttling by automatically and proactively installing Auxiliary Apps.

Benefits of Auxiliary Apps:

  1. Reduced Throttling: By mitigating throttling issues, Auxiliary Apps ensure your backups run consistently and successfully, minimizing disruptions.

  2. Enhanced Backup Reliability: Consistent backups minimize the risk of data loss due to failed backup attempts caused by throttling.

Auxiliary Apps are supported for the following Microsoft 365 apps - SharePoint Online, OneDrive, Exchange Online, and Public Folders.

Customer action required:

Enable the Auxiliary apps setting in the Druva Cloud Microsoft 365 console. For more information, see the documentation.


📝 Note

The availability of this feature may be limited based on the license type, region, and other criteria. To access this feature, contact your Druva Account Manager or Druva Support.


Enhanced Restore Options for Planner

With this release, you have even more control over your Microsoft Planner data! You can now perform both full and granular restores of Planner data as part of a Group restore process.

What's New?

  • Full Planner Restore: In case of accidental deletion or data loss, you can now completely restore your entire Planner plan, including tasks, buckets, comments, and attachments, as part of a group restore.

  • Granular Planner Restore: For more fine-grained control, you can choose to selectively restore specific elements of your Planner plan during a group restore. This allows you to recover only the data you need, providing greater flexibility and efficiency.

Benefits:

  • Enhanced Data Recovery: This expanded restore functionality offers a comprehensive solution for recovering lost or deleted Planner data, minimizing downtime and ensuring business continuity.

  • Granular Control: The ability to choose specific Planner elements for restoration empowers you to target exactly what's needed, saving time and effort.

For more information, see Restore Groups data.

Our Help Center Has a New Address!

While you experience the speed and power of Druva’s 100% SaaS Cloud-first data protection platform, we are committed to ensuring that your entire journey with us is as seamless as possible. So, here’s introducing the Druva help center; a self-serve-first help experience that offers quick access to assistance whenever you need it. The new help center functions as the primary repository for all information, delivering a significantly more personalized and contextual experience when accessed through the product console.

Here’s a look at what’s new and what’s changed:

  • The previous documentation portal, docs.druva.com, has been replaced with help.druva.com.

  • The new and improved help center promises a leaner structure while still ensuring comprehensive and information-packed resources.

  • Improved search performance for quicker access to relevant help articles. No more sifting through an endless archive of help articles.

Action required

We have ensured that the transition to help.druva.com is seamless for you. We recommend that you update your bookmarks, and ensure you're using the latest version of client software to access this help experience for the Client.

Go ahead and explore the enhanced experience or learn more.

March 23, 2024

NEW FEATURE

Data Governance: eDiscovery Download client v2.0.5 update for Cloud

An updated v2.0.5 for eDiscovery Download Client is now available with minor enhancements.

Customer Action Required: Upgrade to eDiscovery Download Client v2.0.5 from the Downloads page.

For more information, see

Fixed Issues

Issue

Description

INS-113716

Microsoft 365 -Fixed the issues where you were observing the below issues while restoring emails in Exchange Online.

  • Nested Emails: All attachments within nested emails are restored as a single attachment instead of restored individually.

  • Item Attachments: Emails containing any type of attachments are not restored

March 09, 2024

Fixed Issues

Issue

Description

INS-140995

Fixed an issue where the last backup status for user-based SaaS applications (Gmail, Exchange Online, OneDrive, or Google Drive) was inaccurate in case of failed backup due to an authentication error.

February 24, 2024

ENHANCEMENT

Enhanced and Intuitive error message for self-serve success

We have enhanced the error messages for SharePoint Online (SPO). This improvement makes it easier to diagnose issues, understand root causes, and resolve problems quickly on your own.

Benefits:

  • Diagnose issues instantly: Clear and concise toast messages pinpoint the exact problem and insights into why the issue occurred.

  • Resolve problems quickly: Access relevant Microsoft 365 error resolution information directly from the console, guiding you through the troubleshooting steps.

Here is a glimpse:

February 10, 2024

This release has minor bug fixes

February 05, 2024

NEW FEATURE

Introducing AD/LDAP Connector v6.2

AD/LDAP Connector v6.2 is now available for Cloud, which includes minor security fixes.

Customer action required: Upgrade to AD/LDAP connector v6.2.

REVISION

Product

Revision Details

AD/LDAP connector v6.2

r53a56697

Download the latest AD/LDAP connector here.

January 27, 2024

NEW FEATURE

Planner backup is now Generally Available (GA)

In addition to the existing Microsoft 365 apps, we have extended support for Planner, a task-tracking app used for collaboration in Microsoft 365. If the Planner data is accidentally deleted or lost due to ransomware attacks, it is permanently deleted. Moreover, if a group is deleted, the associated Plans will also be deleted. To avoid this data loss, we are offering a comprehensive solution to protect Microsoft 365 data, ensuring that all data is recoverable. You can now securely backup, restore, and manage Planner data, allowing teams to focus on their work without worrying about data loss.


❗ Important

  • Planner Backup rollout will be enabled for all customers in batches.

  • If you wish to enable Planner backup sooner, raise a case with Support.


Customer action required:

  • You must Reconfigure the Microsoft 365 App to allow the required permissions.

  • If you already have Groups configured for backup, Planner backup will be automatically enabled for you.

Data Governance

Federated Search | RBAC enhancement for legal administrators

We have now enhanced the users’ search capabilities for legal administrators. Legal administrators can now search and view data of users other than legal hold users using the Federated Search > File Search and Email Search options.


❗ Important

To get a view of these newly added options for users' search, the custom role must have a combination of Legal Hold Management rights > View Legal Hold and Data Governance > Access Federated Search plus any one or all of the following rights - User Management, Deployment Management, Profile Management, Backup and restore management, Data Governance, Alerts and Reports Management, CloudCache Management.


Customer action required:

  1. Cloud administrators must create a custom role that has access to the following additional rights along with Legal Hold Management > View Legal Hold and Data Governance > Access Federated Search and assign it to a legal administrator.

  2. Profile(s) must be assigned to the legal admin to allow them to search all users mapped to that profile.

For more information, see

January 13, 2024

Issue

Description

INS-57545

Microsoft 365 - Fixed an issue wherein the PST file download fails with Object reference not set to an instance of an object error.

INS-85405

Microsoft 365 - Fixed an issue wherein the Public folder backup fails with EINTERNAL error.

Archived release notes

For release notes of previous cloud updates, see Archived Release Notes - SaaS Apps.

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