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Release Notes - Druva for Microsoft 365
Release Notes - Druva for Microsoft 365

Find new features, updates, and bug fixes date-wise based on Cloud Updates

Updated this week

❗ Important

Our Cloud services are being updated in stages. If you do not see the updates mentioned here yet, they will be available in your region soon. To know more, see Druva Cloud Upgrade Process.


This article provides information about release details on Microsoft 365 and Data Governance.

If you are an inSync GovCloud customer, see inSync GovCloud Updates.

May 04, 2024

ENHANCEMENT

Enhanced reports for Archived Non-Compliant and Defensible Delete For Files

We have now migrated Archived Non-Compliant and Defensible Delete For Files reports to our centralized reporting platform.

Now, as per your requirements, you can quickly get report data.

With this, you can:

  • Keep a close eye on critical activities. This visibility allows you to address any issues that may arise proactively.

  • Identify the users, data sources, and files with archived file violations.

  • Use Federated Search or Sensitive Data Governance (Compliance) File violations to get information about deleted files.

  • Run narrowed-down diagnostics using filters to provide evidence during audits.

For more information, see

April 20, 2024

Enterprise Key Management for Microsoft 365

With Enterprise Key Management, you can use keys generated from your AWS Key Management Service (KMS) account to encrypt and decrypt the data backed up by Druva inSync. This new feature adds an extra layer of encryption beyond Druva's default backup encryption, giving you more control over your data security.

Key benefits:

  • Use your AWS KMS-generated keys to protect Druva inSync backups

  • You have ownership of the encryption and decryption key, enabling your full control to revoke it anytime.

  • Druva will not store the key and the key will be requested when needed.

Customer action required

Enterprise Key Management is available on request. To enable this feature for your account, contact Support.

April 06, 2024

Improved Backup Reliability with Auxiliary Apps

We're excited to introduce support for the deployment of Auxiliary Apps, a powerful new feature designed to protect backup SLAs from M365 API throttling by automatically and proactively installing Auxiliary Apps.

Benefits of Auxiliary Apps:

  1. Reduced Throttling: By mitigating throttling issues, Auxiliary Apps ensure your backups run consistently and successfully, minimizing disruptions.

  2. Enhanced Backup Reliability: Consistent backups minimize the risk of data loss due to failed backup attempts caused by throttling.

Auxiliary Apps are supported for the following Microsoft 365 apps - SharePoint Online, OneDrive, Exchange Online, and Public Folders.

Customer action required:

Enable the Auxiliary apps setting in the Druva Cloud Microsoft 365 console. For more information, see the documentation.


📝 Note

The availability of this feature may be limited based on the license type, region, and other criteria. To access this feature, contact your Druva Account Manager or Druva Support.


Enhanced Restore Options for Planner

With this release, you have even more control over your Microsoft Planner data! You can now perform both full and granular restores of Planner data as part of a Group restore process.

What's New?

  • Full Planner Restore: In case of accidental deletion or data loss, you can now completely restore your entire Planner plan, including tasks, buckets, comments, and attachments, as part of a group restore.

  • Granular Planner Restore: For more fine-grained control, you can choose to selectively restore specific elements of your Planner plan during a group restore. This allows you to recover only the data you need, providing greater flexibility and efficiency.

Benefits:

  • Enhanced Data Recovery: This expanded restore functionality offers a comprehensive solution for recovering lost or deleted Planner data, minimizing downtime and ensuring business continuity.

  • Granular Control: The ability to choose specific Planner elements for restoration empowers you to target exactly what's needed, saving time and effort.

For more information, see Restore Groups data.

Our Help Center Has a New Address!

While you experience the speed and power of Druva’s 100% SaaS Cloud-first data protection platform, we are committed to ensuring that your entire journey with us is as seamless as possible. So, here’s introducing the Druva help center; a self-serve-first help experience that offers quick access to assistance whenever you need it. The new help center functions as the primary repository for all information, delivering a significantly more personalized and contextual experience when accessed through the product console.

Here’s a look at what’s new and what’s changed:

  • The previous documentation portal, docs.druva.com, has been replaced with help.druva.com.

  • The new and improved help center promises a leaner structure while still ensuring comprehensive and information-packed resources.

  • Improved search performance for quicker access to relevant help articles. No more sifting through an endless archive of help articles.

Action required

We have ensured that the transition to help.druva.com is seamless for you. We recommend that you update your bookmarks, and ensure you're using the latest version of client software to access this help experience for the Client.

Go ahead and explore the enhanced experience or learn more.

March 23, 2024

Data Governance: eDiscovery Download client v2.0.5 update for Cloud

Feature

An updated v2.0.5 for eDiscovery Download Client is now available with minor enhancements.

Customer Action Required: Upgrade to eDiscovery Download Client v2.0.5 from the Downloads page.

For more information, see

Fixed Issues

Issue

Description

INS-113716

Microsoft 365 -Fixed the issues where you were observing the below issues while restoring emails in Exchange Online.

  • Nested Emails: All attachments within nested emails are restored as a single attachment instead of restored individually.

  • Item Attachments: Emails containing any type of attachments are not restored

March 09, 2024

Fixed Issues

Issue

Description

INS-140995

Fixed an issue where the last backup status for user-based SaaS applications (Gmail, Exchange Online, OneDrive, or Google Drive) was inaccurate in case of failed backup due to an authentication error.

February 24, 2024

Enhanced and Intuitive error message for self-serve success

We have enhanced the error messages for SharePoint Online (SPO). This improvement makes it easier to diagnose issues, understand root causes, and resolve problems quickly on your own.

Benefits:

  • Diagnose issues instantly: Clear and concise toast messages pinpoint the exact problem and insights into why the issue occurred.

  • Resolve problems quickly: Access relevant Microsoft 365 error resolution information directly from the console, guiding you through the troubleshooting steps.

Here is a glimpse:

February 10, 2024

This release has minor bug fixes

February 05, 2024

Introducing AD/LDAP Connector v6.2

AD/LDAP Connector v6.2 is now available for Cloud, which includes minor security fixes.

Customer action required: Upgrade to AD/LDAP connector v6.2.

REVISION

Product

Revision Details

AD/LDAP connector v6.2

r53a56697

Download the latest AD/LDAP connector here.

January 27, 2024

Planner backup is now Generally Available (GA)

In addition to the existing Microsoft 365 apps, we have extended support for Planner, a task-tracking app used for collaboration in Microsoft 365. If the Planner data is accidentally deleted or lost due to ransomware attacks, it is permanently deleted. Moreover, if a group is deleted, the associated Plans will also be deleted. To avoid this data loss, we are offering a comprehensive solution to protect Microsoft 365 data, ensuring that all data is recoverable. You can now securely backup, restore, and manage Planner data, allowing teams to focus on their work without worrying about data loss.


❗ Important

  • Planner Backup rollout will be enabled for all customers in batches.

  • If you wish to enable Planner backup sooner, raise a case with Support.


Customer action required:

  • You must Reconfigure the Microsoft 365 App to allow the required permissions.

  • If you already have Groups configured for backup, Planner backup will be automatically enabled for you.

Data Governance

Federated Search | RBAC enhancement for legal administrators

We have now enhanced the users’ search capabilities for legal administrators. Legal administrators can now search and view data of users other than legal hold users using the Federated Search > File Search and Email Search options.


❗ Important

To get a view of these newly added options for users' search, the custom role must have a combination of Legal Hold Management rights > View Legal Hold and Data Governance > Access Federated Search plus any one or all of the following rights - User Management, Deployment Management, Profile Management, Backup and restore management, Data Governance, Alerts and Reports Management, CloudCache Management.


Customer action required:

  1. Cloud administrators must create a custom role that has access to the following additional rights along with Legal Hold Management > View Legal Hold and Data Governance > Access Federated Search and assign it to a legal administrator.

  2. Profile(s) must be assigned to the legal admin to allow them to search all users mapped to that profile.

For more information, see

January 13, 2024

Issue

Description

INS-57545

Microsoft 365 - Fixed an issue wherein the PST file download fails with Object reference not set to an instance of an object error.

INS-85405

Microsoft 365 - Fixed an issue wherein the Public folder backup fails with EINTERNAL error.

December 16, 2023

Data Governance: eDiscovery Download client v2.0.4 update for Cloud

An updated v2.0.4 for eDiscovery Download Client is now available with minor enhancements.

Customer Action Required: Upgrade to eDiscovery Download Client v2.0.4 from the Downloads page.

For more information, see

December 02, 2023

This release has minor bug fixes.

November 18, 2023

Issue

Description

INS-68233

Exchange Online: Fixed an issue wherein Emails with more than 20000 recipients combined in the To, CC, or BCC fields were not backed up.

November 11, 2023

This release has minor bug fixes.

October 28, 2023

Support for backup and restore of Managed Metadata and Enterprise keywords

You can now backup and restore Managed Metadata and Enterprise Keyword columns which are part of SharePoint Online Document Libraries and List. Furthermore, the restore of deleted site-level terms in the term store is also supported.

Action Required: We use Graph APIs to back up SharePoint Online data. To switch to the Graph APIs, you must reconfigure the Microsoft 365 app that you are using and approve the requested permissions.

September 23, 2023

Fixed Issues

Issue

Description

INS-102783

SharePoint Online: Fixed an issue wherein restore of approval status and approval comments in a list or DL was not supported.

September 09, 2023

Support for Microsoft Planner

In addition to the existing Microsoft 365 apps, we have extended support for Planner, a task-tracking app used for collaboration in Microsoft 365. If the Planner data is accidentally deleted or lost due to ransomware attacks, it is permanently deleted. Moreover, if a group is deleted, the associated Plans will also be deleted. To avoid this data loss, we are offering a comprehensive solution to protect Microsoft 365 data, ensuring that all data is recoverable. You can now securely backup, restore, and manage Planner data, allowing teams to focus on their work without worrying about data loss.

Additionally, to ensure point-in-time consistency between apps in a Microsoft Group, we are introducing a unified backup of Groups. The unified backup includes all critical pieces of Microsoft Groups, like Group Metadata, Planner, and Group site, together so that correlated data that is spread across the Groups ecosystem is available for restoration in one place.

What has changed

Backup

Group Backup now covers Group Metadata, Site, and Planner data.

Restore

Full Group restore restores Group Metadata, Planner, and Site.


📝 Note

Exclusive support for Planner Restore is coming soon. Stay tuned for the latest updates!


Live activities

Live Activities display the current progress of ongoing backup or restore activities for Groups, including Planner.

Activity Stream

Activity stream displays details of the completed Groups activities, including Planner. A separate log file is generated for Planner.

Groups dashboard (listing page)

A new column - Plan is added on the listing page.

You can now filter Groups by Plan name.

Action required: Reconfigure the app to get the updated permissions.


📝 Note

If you want to start protecting your Microsoft Planner data, contact Druva support. Planner support will be available for all customers very soon! Stay tuned for the latest updates!


Fixed Issues

Issue

Description

INS-112874

Exchange Online: Fixed an issue where only 100 folders were backed up if Exchange Online Tasks specific to graph API-enabled devices contained over 100 Tasks folders.

INS-114857

Exchange Online: Fixed an issue where restoring from one mailbox to another mailbox fails with the ErrorMimeContentInvalid error.

INS-111647

Exchange Online, OneDrive, Gmail, Google Drive: Fixed an issue where the initial backup statistics for user-based devices would fail, and the user rollout report would be blank if the backup was completed in under one minute

September 04, 2023

Introducing storage support for the UAE region

We have added a new AWS data storage location for the UAE region to add more flexibility to data storage requirements, especially for Druva customers across the UAE region.
Don't miss to check out a green icon for the UAE region on the Druva Cloud status page.

Here is a glimpse -

UAE region.png

August 12, 2023

This release has minor bug fixes.

July 29, 2023

Data Governance: eDiscovery Download client v2.0.3 update for inSync Cloud

An updated v2.0.3 for eDiscovery Download Client is now available with support for ARM binary for Mac M1 to work on both x86_64 and arm64 architectures.

You can now download and install the new ARM binary on M1 Macs without relying on Rosetta for the conversion of binary to be Mac compliant.

Customer Action Required: Upgrade to eDiscovery Download Client v2.0.3 from the Downloads page.

For more information, see"

Fixed Issues

Issue

Description

INS-101279

SharePoint Online: Fixed an issue wherein restore failed for backed-up sealed content type.

INS-110687

Public folder: Fixed an issue wherein regeneration of the access token failed if you added a Public folder with an expired access token.

Known Issues

Issue

Description

INS-112874

If Exchange Online Tasks contains over 100 Tasks folders, only 100 folders will be backed up.

July 22, 2023

Data Governance: New Target Download API for Legal Hold

Targeted Download is an API-based method for remote data retrieval, designed to gather data linked to specific users under a Legal-Hold policy. This approach allows legal administrators to employ their scripting skills and create customized automated workflows, using languages like Python or PowerShell, to selectively gather the necessary metadata or actual data. By eliminating irrelevant and duplicate data, this process reduces eDiscovery costs effectively. To learn more, see Using Target Download API.

July 15, 2023

Refreshed inSync Settings User Interface

The inSync Settings page is now renamed to Endpoint and SaaS Apps settings with the following enhancements:

  • Categorized Settings
    The settings are categorized and grouped, making it easier for administrators to locate and manage specific settings related to Endpoints and SaaS applications. Check out below.

  • Migration of the following settings for simplified navigation

    • Mass Deployment settings: The Mass Deployment setting is relocated to the Endpoints dashboard under the Mass Deployment tab to simplify the user experience by consolidating all related functionalities under one tab.

    • User provisioning settings: The User provisioning setting under the Deployment tab is relocated to the Users page under the Deployment tab to allow users to conveniently access and manage deployment settings within the context of user management.

Here is a glimpse

Fixed Issues

Issue

Description

INS-101340

OneDrive: Fixed an issue wherein backup failed due to CAP (Conditional Access Policies) with the EUSERNOTFOUND error.

INS-78633

SharePoint Online: Fixed an issue wherein restore failed with an internal error.

July 01, 2023

Unified data protection for Groups and Teams

We've simplified data protection for Microsoft 365 by introducing a single configuration for all Microsoft 365 Groups applications. Now, you can easily set up a backup for all resources in one place, ensuring comprehensive protection.

Action Required: Review the updated backup and retention settings, as they have been modified based on specific parameters. For more details, refer to the Groups and Teams documentation.

Here is a glimpse

In addition, the following UI enhancements are now available:

Single_app_UI_changes.png
  • Configure Multiple Groups, Teams, and SharePoint Sites in one go: Use the Configure for Backup option to specify multiple discovered Groups, Teams, or SharePoint Online sites and apply consistent settings.

  • Get a separate view of the Discovered, Configured, and Backup settings.

Simplified onboarding for protecting Groups, Teams, SharePoint, and Public folder

To offer you a seamless and effortless experience in protecting your Microsoft 365 data, we have extended the simplified onboarding process to Groups, Teams, SharePoint, and Public folder apps by reducing and simplifying the configuration steps. With the new configuration wizard, you can now quickly configure your first backup right after discovery with just a few clicks.

For more information, see the Onboarding Guide.

Known Issues

Issue

Description

INS-100174

When performing backup and configuration for Teams and SharePoint Online (SPO), there is an inconsistency in synchronizing the settings for a site discovered as part of Teams backup. This issue occurs when the site is intentionally deleted and then configured again for backup after the deletion.

INS-98845

When you delete the already configured M365 group, all associated sub-apps (Teams & Sites) get deleted but the rollback action recovers only the deleted M365 group.

Workaround: To restore the deleted sub-apps, perform separate rollback actions for SharePoint sites and Teams.

INS-101282

When the parent group is configured with default settings, you cannot edit the settings for Data Locked sub-apps. Also, the edit button on the sub-app summary page is missing.

Workaround: To edit the settings for Data Locked sub-apps, navigate to the summary page of the Parent app and modify the settings

INS-100648

When you upgrade your distribution groups to Microsoft 365 groups, the Team, and Private channel sites are not added to the Microsoft 365 groups.

Workaround: Navigate to the Files tab from the Teams Client to trigger provisioning if the SharePoint site/folder is not yet created.

OR

If the SharePoint site is not provisioned after waiting for 5 minutes, use Get-MgTeamChannelFileFolder for the Team channel and/or Private/Shared channel to trigger provisioning.

June 03, 2023

This release has minor bug fixes.

May 20, 2023

Protect Content Types in SharePoint

Now you can protect Content Types at the Site and Global level in SharePoint. This enhancement ensures that data consistency is not lost when an item or document is recovered.

Back up draft emails for Exchange Online

With this enhancement, you can now safeguard your composed but unsent emails from accidental or malicious deletions. It ensures that the emails in the Drafts folder are securely backed up, enabling seamless recovery whenever needed.

You can also search for backed-up emails from the draft folder using the Federated Search page's user name, created date, and subject filters. For more information, see How to search backed-up emails.


📝 Note

These features are available only with Microsoft Graph APIs.


Known Issues

Issue

Description

INS-102713

INS-102714

INS-101279

SharePoint Online: The following is not supported due to graph API limitations:

  • Backup and restore of the propagated changes from parent content type to child content type.

  • Backup and restore of a document template for a content type at the list or document library level.

  • Restore sealed content types.

Fixed Issues

Issue

Description

INS-98889

SharePoint Online: Fixed an issue wherein the Bad Request. Invalid HTTP Header error occurred when attempting to download entire data from SharePoint site backup.

May 06, 2023

Data Governance: eDiscovery Download client v2.0.2 update for inSync Cloud

An updated v2.0.2 for eDiscovery Download Client is now available with minor security enhancements.

Customer Action Required: Upgrade to eDiscovery Download Client v2.0.2 from the Downloads page.

For more information, see"

April 22, 2023

Known Issues

Issue

Description

INS-100312

SharePoint Online: If a site has a subsite and a Distribution List (DL) with the same name, the subsite and DL both are restored with a unique ID appended to their names on SharePoint. Also, on the inSync UI, the restore points are displayed with the appended names.

Fixed Issues

Issue

Description

INS-100430

SharePoint Online: Fixed an issue wherein if a site has a subsite and a Distribution List (DL) with the same name, the DL was getting skipped from site backup. As a result, the files under that DL were added to subsite.

April 08, 2023

Graph APIs for Exchange Online and SharePoint Online

Druva has started migrating to Microsoft Graph APIs v1.0 to back up data for Exchange Online and SharePoint Online. Microsoft also plans to deprecate the Outlook REST API for Exchange Online in 2023.

If you are using Druva to protect your Microsoft 365 data, you need to switch to the new APIs to:

  • Avail the new product features in Exchange Online and SharePoint Online - New features will be released only on the Graph API.

  • Optimize the performance of SharePoint Online incremental backups.

To switch to the new Graph APIs, you must reconfigure the apps and approve the requested permissions.

Action Required: Reconfigure all the apps that you are using and approve the permissions. If you have configured any auxiliary apps for SharePoint Online, you must reconfigure all of them. If you have already reconfigured the apps based on the previous notification about migration to Graph APIs, you can skip this step.

March 25, 2023

Refreshed Profile User Interface

The Profiles user interface is now refreshed to make the experience seamless and easy.
Here are the key enhancements:

Profile Listing Page

  • Refreshed Profile listing page to give a consolidated view of all the configured workloads

  • Search capability and filtering option for quick navigation, making it easier to manage Profiles

  • Export profile configuration to CSV option for quick reference

Create and Update Profile

  • The create and Update profile workflow is enhanced and has the relevant backup configuration settings grouped together for easy configuration.

Here is a glimpse -

For more information, see Create and Manage Profiles for SaaS Apps.

Restore and download complete mailbox

Now, you can restore or download the entire mailbox in a single click in addition to restoring or downloading each mailbox item individually. We have also added the capability to download the entire mailbox in Archive format. After you trigger the download, the mailbox is downloaded in OS-friendly archive format.

Here is a glimpse of the update -

restore_download_data.png

For more information, see Restore Exchange Online data.

Data Governance

Federated Search: Keep track of Federated Search actions

Druva logs all administrators' actions in the Admin Audit Trail for Delete and Quarantine. Now, we extend this capability to actions taken by administrators from Federated Search for the following:

  • File Search

  • Email Search

  • File Search Results sent via email

  • Email Search Result sent via email

  • Download search result (file/email)

This helps administrators keep track of the status of the action, such as successful or failed, and assists Infosec and Data Compliance administrators during audits and data investigations.

Here is a glimpse of the update -

unresolved_tab.png

For more information, see,

Customer action required: None.

Sensitive Data Governance (SDG): Introducing listing APIs

You can now use the following list APIs to create your own custom reports for file and email violations.

  • List Data Types: Provides details of all the available data types

  • List SDG policy templates: Provides details of all the available SDG policy templates created

  • List SDG policies: Provides details of all the configured SDG policies

  • List whitelisted keywords: Provides details of all the whitelisted keywords

  • List SDG settings: Provides details of all the SDG settings configured

  • List file violations: Provides details of all the file violations

  • List email violations: Provides details of all the email violations

For more information, see the Developer Portal.

Customer action required: None.

March 11, 2023

Updated Free License Count for Preserved Users and Shared Mailbox

We observed an incorrect allocation of free Preserved Users and Shared Mailbox license count against active user licenses.

Action required: Procure additional Preserved User and Shared Mailbox licenses if total (free + purchased) licenses are already or nearly consumed by raising a case with Support.

Fixed Issues

Issue

Description

INS-53028

Exchange Online: Fixed an issue wherein the conversion of contacts from .vcf format to PST format failed with an error.

INS-65336

Exchange Online: Fixed an issue wherein backup failed with an EINTERNAL error.

INS-20131

Exchange Online and Gmail: Fixed an error wherein the number of restore emails was not recorded in the restoration activity after performing a restore using the metadata search results.

INS-41513

OneDrive: Fixed an issue wherein backup failed when the user has a different email and UPN.

February 25, 2023

Retain backup data for up to 360 months

You now have the option to configure a retention period of up to 360 months for backed-up Microsoft 365 and Google Workspace data and meet regulatory requirements for data compliance.

For more information, see Configure the Backup Retention Policy.

Customer action required: None.

February 04, 2023

Federated Search: Introducing Search APIs

You can now use the following search Get APIs to automatically search and view details for the required files and emails using the SHA1 checksum value:

  • Search for Files: Search and view details for files.

  • Search for Emails: Search and view details of emails.

Customer action required: None.

For more information, see Developer portal.

Known Issues

Issue

Description

INS-38921

Exchange Online: Calendar events that are backed up and then later deleted from the calendar are not removed from subsequent snapshots.

INS-68233

Exchange Online: Emails with more than 24000 recipients combined in the To, CC, or BCC fields are not backed up.

INS-47093

Exchange Online: Backup fails due to the Recoverable Items folder not being backed up.

January 07, 2023

Known Issues

Issue

Description

INS-76165

Exchange Online: Due to Graph API limitations, currently restoring tasks with a file more than 3 MB in size is not supported.

INS-68586

Exchange Online: The downloaded folder is empty when you download an email with a restricted character such as in the subject. In-place restore action fails with errors for emails with a restricted character such as in the subject.

INS-72318

Exchange Online: While restoring data, if you expand a folder in Mails that contains emails with more than 10000 email addresses in the To, CC, or BCC fields, the process fails with an RPC version mismatch error.

Archived release notes

For release notes of previous cloud updates, see Archived Release Notes - SaaS Apps.

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