Overview
inSync reports violations based on the criteria defined in the compliance policies. Sometimes, inSync might report a violation for a keyword or regular expression not deemed sensitive data in your organization. In such cases, you can whitelist the keywords or regular expressions that do not violate your organization's compliance policies.
You can reduce false violations by whitelisting specific keywords or regular expressions that are not deemed sensitive data according to your organization's policies. For example, inSync can mark the employee ID numbers or your organization's name as a violation if they coincide with any sensitive data type. You can whitelist such keywords or regular expressions so that in the next compliance scan inSync skips the whitelisted keywords.
Adding keywords to whitelist from violation preview
Click the global navigation icon to access the Global Navigation Panel and select Sensitive Data Governance. The Sensitive Data Governance Overview page appears.
If you want to view a non-compliant file, click File Violations. If you want to view a non-compliant email, click Email Violations. The list of non-compliant files or emails appears.
Click the violation that you want to view. In the Violations section, a preview of violations is displayed for each sensitive data. A plus icon is present beside each violated keyword.
Click plus icon to add the keyword to the whitelist.
(OPTIONAL) If you want inSync to immediately rescan the file after whitelisting the keywords, select the "Rescan this violation to apply whitelist changes?" check box.
Click Add.
The whitelisted keywords list is present on the Whitelist page.
For all subsequent scans, inSync skips any content that contains the whitelisted keywords. However, the previously reported active violations for the whitelisted content continue to appear on the Active tab. Only when inSync finds a change made to the file or a change to the policy associated with the file does it scan the file for violations.
Adding keywords or regular expressions to whitelist from the Whitelist tab
Click the Global Navigation icon to access the Global Navigation Panel and select Sensitive Data Governance. The Sensitive Data Governance Overview page appears.
Click Whitelist on the left pane.
In the Keyword Whitelist tab, click Add.
In the Add Keyword window, select the required option:
Keywords: Select Keywords, and in the Keywords field, add the keywords that you want to whitelist. Use a comma to separate multiple keywords. For example, credit,card,number,00674,EID708v.
Regular Expression: Select Regular Expression and enter the regular expression in the Regular Expression field. In inSync, you can use regular expressions to define complex search patterns that match the criteria of the keywords that you want inSync to find and flag a violation. For example, (\+|00)[1-9][0-9 \-\(\)\.]{7,32}.
(OPTIONAL) In the Test Data field, enter any string to test the keyword or regular expression. Click Test Now. inSync highlights the whitelisted Keywords and Regular Expressions and displays each count.
Click Save. The added Keywords and Regular Expressions are displayed in the Keyword Whitelist tab.
For all subsequent scans, inSync skips any content that contains the whitelisted keywords or regular expressions. However, the previously reported active violations for the whitelisted content continue to appear on the Active tab. Only when inSync finds a change made to the file or a change to the policy associated with the file does it scan the file for violations.
Deleting whitelisted keywords or regular expressions
Click the Global Navigation icon to access the Global Navigation Panel and select Sensitive Data Governance. The Sensitive Data Governance Overview page appears.
Click Whitelist on the left pane.
In the Keyword Whitelist tab, select the keywords or regular expressions that you want to delete.
In the confirmation window, click Delete.
InSync will report a violation for subsequent scans if the deleted whitelisted keyword or regular expression is found in any file.