Overview
If the administrator has provided the necessary permissions you can restore the Claude data through inSync Client and inSync web.
š Note
The Claude Desktop data backup is supported on below inSync Client versions:
Windows: 8.1.3 and above
Mac: 8.1.3 and above
Restore Claude Desktop Data from inSync Client
Procedure:
From the InSync Client app, go to the Backup and Restore section on the left navigation bar and select Restore. The Restore window appears.
On the inSync Restore window, select the device and then select the snapshot from which you want to restore the data.
Browse through the tree view, select the Claude App files that you want to restore.
In the Granular Restore Wizard, select Claude as the content type.Alternatively, you can use Search to search for files that you want to restore.
Browse or search for the files you want to restore and click Restore
Select the Claude Desktop component you want to restore. Select the target location for the restored files.
Click Restore.
Restore Claude data to devices using inSync Web
Procedure:
On the InSync Web left navigation pane, click Data Sources. Your data sources are displayed in the left pane.
From the list of data sources, click the data source for which you want to view the snapshots.
In the Granular Restore Wizard, select Claude desktop as the content type.
In the Snapshots list, click the snapshot from which you want to restore data.
Select the Claude desktop folder option. Alternatively, you can use Search to search for files that you want to restore.
In the Granular Restore Wizard, select Claude as the content type.
Browse or search for the files you want to restore and click Restore
Select the Claude component you want to restore. Select the target location for the restored files.
After selecting the desired snapshot click the Restore button, a Restore to Device window appears. The size of the data that you are going to restore is displayed in the Restore Data Size field.
Select the preferred device and location from the drop-down and click Restore.
Restore Considerations
Some Claude components can be restored independently, while others require additional files or metadata. Hers are the key consideration while restoring the Claude data.
Prerequisites for Restoring Claude Data
Close the Claude Desktop application before starting the restore.
If a component has associated files, restore them together.
Restart Claude after the restore unless otherwise noted.
Component Restore Requirements
Claude component | What to restore | After restore |
Claude Home, Hidden Home, and Files | Restore the required folder(s) | Restart Claude |
Plugins | Restore the plugin and manifest.json | Reload the Claude UI |
Skills | Restore the skill, manifest.json, and .claude-plugin | Restart Claude |
Code Projects | Restore the required project | Restart Claude |
Code Settings | Restore the settings | Restart Claude |
Code Routines | Restore both Configuration and Routine Files | Restart Claude |
Code Sessions | Restore the required session | Restart Claude |
Cowork Artifacts | Restore both artifacts.json and Artifact Files | Restart Claude |
Cowork Extensions | Restore the extension and manifest.json | Restart Claude |
Cowork Projects | Restore Configuration, Repository, and Memory together | Restart Claude |
Cowork Scheduled Tasks | Restore both Configuration and Task Files | Restart Claude |
Cowork Sessions | Restore the Session folder and corresponding local_*.json file | Restart Claude |
Cowork Settings | Restore the settings | Restart Claude |
Common restore scenarios
Scenario | Restore |
Recover a deleted plugin | Plugin folder + manifest.json |
Recover a deleted skill | Skill folder + manifest.json + .claude-plugin |
Recover a Code project | Project folder |
Recover Code routines | Configuration + Routine Files |
Recover a Cowork artifact | artifacts.json + Artifact Files |
Recover a Cowork project | Configuration + Repository + Memory |
Recover Scheduled Tasks | Configuration + Task Files |
Recover Cowork session history | Session folder + local_*.json |
Device Replacement Restore for Claude Data
Claude Desktop data is not restored automatically during device replacement.
To restore your complete workspace:
Complete the device replacement activity.
Open the inSync restore window.
Restore the Claude root folder (recommended) or select the required Claude components.
Select Restore to the original location option for restore.
Restart Claude app after data restore.
Restore only Claude Code Workspace
If you only want your development workspace, restore:
Code Projects
Code Settings
Code Routines
Code Sessions
You do not need to restore Cowork data, Plugins, or Skills.
Limitations
Claude App must be closed before restoring the backed up data.
Components with associated files must always be restored together.
Restoring only configuration files does not restore the associated content.
Plugins require manifest.json to be restored.
Skills require both manifest.json and .claude-plugin files to be restored.
Cowork Projects require Configuration, Repository, and Memory together.
Cowork Sessions require both the Session folder and the corresponding local_*.json file to be restored.
Restart Claude App after the restore to load the restored data. Plugins require only a UI reload.
Claude data restore is only compatible between devices running the same operating system. Cross-platform restore (e.g., from macOS to Windows) is not supported for the Restore to Original option because of architectural differences in file paths.