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User Provisioning report
Updated over a week ago


The User Provisioning report provides information about the users provisioned in Endpoints.

The combination of global customer ID, customer name, and account name gives you a powerful tool to identify customer-specific entries in a large dataset. Additionally, MSPs can leverage the service plan filter to tailor the report and focus on alerts specific to chosen service plans.

📝 Note

  • The MSC fetches data of reports within a maximum of 6 to 12 hours

  • It might take 24 to 48 hours for the data to appear in this report if a new customer or tenant is added to MSC.

To access the report:

Go to Managed Services Center (MSC) > Reports > Endpoints > User Provisioning Report

📝 Note
The report is displayed in Coordinated Universal Time (UTC).

The following table lists all the fields in the User Provisioning Report.



Global Customer ID

A Unique Universal Identifier for a customer

Customer Name

Name of the customer.

Account Name

Name by which Druva should identify the customer.
Note: Account name and customer may be the same for some customers if Admin has not selected the option Hide Customer Name from Druva while creating a new customer.

User Name

Displays the user name of the Endpoints user provisioned using the IdP.

User Email

Displays the email address of the user.


Displays the name of the profile the user is associated with in Endpoints.

User Status

Displays the user status in Endpoints.

Endpoints License

Displays the Endpoints license status. For example, active, preserved, or -, wherein - represents the unlicensed state.

Endpoints Usage (MB)

The total data that is backed up for the Endpoints devices.

Created On

Displays the user account creation date in Endpoints.

Managed By

Displays the name of IdP which is managing the user in Endpoints.

Custom Attribute Name

Name of the attribute in the AD server.

Custom Attribute Value

The value of the attribute in the AD server.

Note: The value in the Custom Attribute Name and Value fields will be visible only when you have enabled User-Identifier Custom Attribute in the AD/LDAP settings as well as opted to display the User-Identifier Custom Attribute on the Users page. To learn more, see Configure User-Identifier Custom Attribute.


The following table lists the actions that you can perform on this report page



Add filter

Creates filters to display the report based on the filter’s selection.

Rearrange column

Changes the order of the columns in the report details table. You can change the order of the columns in the table by dragging a column and dropping it to the required position within the table.

Manage Subscription

Create a subscription to receive the reports on schedule.

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