Overview
This report is useful when you are rolling out inSync in your organization. This report provides the following information:
Details related to user devices, their activation date, and the status of the first backup from their device.
Detailed information about the first backup, such as the first backup status, bytes transferred, and backup size.
Indicates if system settings backup is activated for a device.
Helps in keeping track of the user devices that have inSync Client installed and take corrective action if inSync Client was unable to complete the first backup from any device.
Having the combination of global customer ID, customer name, and account name gives you a powerful tool to identify customer-specific entries in a large dataset. Additionally, MSPs can leverage the service plan filter to tailor the report and focus on alerts specific to chosen service plans.
The combination of global customer ID, customer name, and account name provides a powerful tool for identifying specific entries in a large dataset.
There are a few quick filters that you can use to filter out the data quickly based on specific requirements such as service plan and customer name. The use of quick filters enhances the usability of the reports and provides more targeted insights. The following table lists details of the quick filters.
Quick Filter | Description |
Service plan | Use this filter to view data based on specific service plans. Select one or more plans from the dropdown list to narrow down your results. |
Customer Name | Use this filter to view data for a specific customer. Start typing the customer's name and select the matching entry from the autocomplete list. |
📝 Note
The MSC fetches data of reports within a maximum of 6 to12 hours
It might take 24 to 48 hours for the data to appear in this report if a new customer or tenant is added to MSC.
To access the report:
Go to Managed Services Center (MSC) > Reports > Endpoints > User Rollout Report
📝 Note
The report is displayed in Coordinated Universal Time (UTC).
The following table lists all the fields in the User Rollout Report.
Field | Description |
Global Customer ID | A Unique Universal Identifier for a customer |
Customer Name | Name of the customer. |
Account Name | Name by which Druva should identify the customer. |
User Name | Displays the user name to whom the device belongs. |
User Email | Displays the email ID of the user to whom the device belongs. |
Added On | The date and time when the user was added. |
Profile Name | Displays the name of the profile with which the user is associated. |
Source | The name of the device which the user is associated with. |
License Data | The status of the license of the workload, the data source belongs to. For example, active, preserve or indicates not licensed state. |
Activated On | The date and time when the device was activated. |
System Settings | The status of whether the device's system settings were backed up. |
Last Backup Status | The status of the last backup operation. |
Last Backup Time | The time taken for the last backup operation to complete in hours and minutes. |
First Backup Status | The status of the first backup operation. |
First Backup Size (MB) | The size of the files in MB that were backed up during the last backup operation. |
Byte Transferred (MB) | The number of bytes transferred during backup. |
Time Taken (hh:mm) | The time taken for the backup operation to complete in hours and minutes. |
Client Version | The version of inSync Client on the user device. |
Last Upgraded On | The date and time when the inSync Client on the user device was last upgraded. |
Upgrade Status | The upgrade state of inSync Client on the user device. This column shows one of the following values:
UPGRADEABLE - Specifies that inSync Client on the user device can be upgraded to a higher version.
NOT UPGRADABLE - Specifies that inSync Client on the user device cannot be upgraded.
UPTODATE - Specifies that inSync Client on the user device is running on the latest version. |
Device OS | The version of the OS platform running on the user device |
OS Platform | The OS platform on the user device. |
Custom Attribute Name | Name of the attribute in the AD server. |
Custom Attribute Value | The value of the attribute in the AD server. |
Actions
The following table lists the actions that you can perform on this report page
Action | Description |
Add filter | Creates filters to display the report based on the filter’s selection. |
Rearrange column | Changes the order of the columns in the report details table. You can change the order of the columns in the table by dragging a column and dropping it to the required position within the table. |
Manage Subscription | Create a subscription to receive the reports on schedule. |