Overview
As an administrator, you can keep track of users added, deleted, and preserved.
The combination of global customer ID, customer name, and account name provides a powerful tool for identifying specific entries in a large dataset.
There are a few quick filters that you can use to filter out the data quickly based on specific requirements such as service plan and customer name. The use of quick filters enhances the usability of the reports and provides more targeted insights. The following table lists details of the quick filters.
Quick Filter | Description |
Service plan | Use this filter to view data based on specific service plans. Select one or more plans from the dropdown list to narrow down your results. |
Customer Name | Use this filter to view data for a specific customer. Start typing the customer's name and select the matching entry from the autocomplete list. |
📝 Note
The MSC fetches data of reports within a maximum of 6 to 12 hours
It might take 24 to 48 hours for the data to appear in this report if a new customer or tenant is added to MSC.
To access the report:
Go to Managed Services Center (MSC) > Reports > Endpoints > Users Report
📝 Note
The report is displayed in Coordinated Universal Time (UTC).
The following table lists all the fields in the Users Report.
Field | Description |
Global Customer ID | A Unique Universal Identifier for a customer |
Customer Name | Name of the customer. |
Account Name | Name by which Druva should identify the customer. |
From Date | The start date of the monthly report. |
To Date | The end date of the monthly report. |
Total Users | The total number of users available in Endpoints.
Note: The Total Users include the total number of users preserved in Endpoints to date. |
Total Preserved Users | The total number of users that are preserved in Endpoints to date. |
Users Added | The number of users that are added to Endpoints. |
Users Deleted | The number of users that are deleted from Endpoints. |
Users Preserved | The number of users that are preserved in Endpoints. |
Actions
The following table lists the actions that you can perform on this report page
Action | Description |
Add filter | Creates filters to display the report based on the filter’s selection. |
Rearrange column | Changes the order of the columns in the report details table. You can change the order of the columns in the table by dragging a column and dropping it to the required position within the table. |
Manage Subscription | Create a subscription to receive the reports on schedule. |