Skip to main content
Endpoints License Usage Report for MSPs

This report provides the information about the active and preserved license allocated and consumed.

Updated over 2 months ago

Overview

Using the Endpoints License Usage Report, as an administrator, you can keep track of total users added and deleted, total Endpoints active, and preserved licenses allocated and consumed. This report helps you to understand the license consumption trends within the organization. To know about how active and preserved licenses are consumed.

The combination of global customer ID, customer name, and account name provides a powerful tool for identifying specific entries in a large dataset.

There are a few quick filters that you can use to filter out the data quickly based on specific requirements such as service plan and customer name. The use of quick filters enhances the usability of the reports and provides more targeted insights. The following table lists details of the quick filters.

Quick Filter

Description

Service plan

Use this filter to view data based on specific service plans. Select one or more plans from the dropdown list to narrow down your results.

Customer Name

Use this filter to view data for a specific customer. Start typing the customer's name and select the matching entry from the autocomplete list.


📝 Note

  • The MSC fetches data of reports within a maximum of 6 to 12 hours

  • It might take 24 to 48 hours for the data to appear in this report if a new customer or tenant is added to MSC.


To access the report:

Go to Managed Services Center (MSC) > Reports > Endpoints > License Usage Report


📝 Note
The report is displayed in Coordinated Universal Time (UTC).


The following table lists the fields in the License Usage Report

Field

Description

Global Customer ID

A Unique Universal Identifier for a customer

Customer Name

Name of the customer.

Account Name

Name by which Druva should identify the customer.
Note: Account name and customer may be the same for some customers if Admin has not selected the option Hide Customer Name from Druva while creating a new customer.

From Date

The start date of the report

To Date

The end date of the report.

Users Added

The total number of users added to Endpoints.

Users Deleted

The total number of users deleted from Endpoint.

Total Active License

The total number of Endpoints active licenses that are allocated in Endpoints to date.

Active Licenses Used

The total number of Endpoints active licenses that are consumed in Endpoints to date.

Total Preserved License

The total number of Endpoints preserved licenses that are allocated in Endpoints to date.

Preserved Licenses Used

The total number of Endpoints preserved licenses that are consumed in Endpoints to date.

Actions

The following table lists the actions that you can perform on this report page

Action

Description

Add filter

Creates filters to display the report based on the filter’s selection.

Rearrange column

Changes the order of the columns in the report details table. You can change the order of the columns in the table by dragging a column and dropping it to the required position within the table.

Manage Subscription

Create a subscription to receive the reports on schedule.

Did this answer your question?