Overview

The Last Backup Status report provides details of the last backup based on the filters selected. You can perform an analysis and take corrective actions based on the last backup status.

The combination of global customer ID, customer name, and account name provides a powerful tool for identifying specific entries in a large dataset.

There are a few quick filters that you can use to filter out the data quickly based on specific requirements such as service plan and customer name. The use of quick filters enhances the usability of the reports and provides more targeted insights. The following table lists details of the quick filters.

Quick Filter	Description
Service plan	Use this filter to view data based on specific service plans. Select one or more plans from the dropdown list to narrow down your results.
Customer Name	Use this filter to view data for a specific customer. Start typing the customer's name and select the matching entry from the autocomplete list.

📝 Note

The MSC fetches data of reports within a maximum of 6-12 hours
It might take 24 to 48 hours for the data to appear in this report if a new customer or tenant is added to MSC.

To access the report:

Go to Managed Services Center (MSC) > Reports > Endpoints > Last Backup Status Report

📝 Note
The report is displayed in Coordinated Universal Time (UTC).

The following table lists all the fields in the Last Backup Status Report

Field	Description
Global Customer ID	A Unique Universal Identifier for a customer
Customer Name	Name of the customer.
Account Name	Name by which Druva should identify the customer. Note: Account name and customer may be the same for some customers if Admin has not selected the option Hide Customer Name from Druva while creating a new customer.
User Name	The name of the user.
User Email ID	The email address of the user.
Device	The name of the device registered for the user.
Profile	The profile that is assigned to the user.
Client Version	The version of inSync client installed on the user's device.
OS Platform	The name, version, and platform details of the OS running on the user device.
Device Status	The backup status of the device. For example, Enabled.
Start Time	The date and time on which the backup started.
End Time	The date and time on which the backup was completed.
Time Taken (minutes)	Displays the total time taken for the backup.
Files Backed Up	The number of files and folders that are backed up.
Files Missed	The number of files and folders that Endpoints was not able to back up.
Byte Transferred (MB)	The number of bytes transferred during backup.
Status	The status of the backup operation. A device can have the following backup statuses: Backup Failed - Endpoints failed to back up the device data due to errors in the inSync client. Never Backed Up - Endpoints never backed up the device data. Backed Up With Errors - Endpoints was not successful in backing up the complete device data. For example, Endpoints missed to backup some files due to errors. Backed Up Successfully - Endpoints successfully backed up the complete device data. Note: The displayed status is of the last ended backup (either successful or failed backup). Backup Status is only updated when another backup ends (either successful or failed backup). Endpoints does not update the Backup Status in case a backup is interrupted due to network failure, or when aborted by a user due to device shutdown or system restart during an ongoing backup.
Device Connectivity	Displays information about the device connectivity status - active or inactive.

Actions

The following table lists the actions that you can perform on this report page

Action	Description
Add filter	Creates filters to display the report based on the filter’s selection.
Rearrange column	Changes the order of the columns in the report details table. You can change the order of the columns in the table by dragging a column and dropping it to the required position within the table.
Manage Subscription	Create a subscription to receive the reports on schedule.