Skip to main content
Backup fails for SharePoint sites deleted from Microsoft 365
Updated over 11 months ago

Problem description

SharePoint backup fails with the following message in the activity log:

[ERROR] SharePoint Backup failed for sitecollection: 5911869, reason: Requested site collection does not exist. (#10000010e)

Cause


The following error is displayed when a backup fails for SharePoint sites deleted from Microsoft 365:

[ERROR] SharePoint Backup failed for sitecollection: 5911869, reason: Requested site collection does not exist. (#10000010e)

Resolution

To resolve this issue, disable backup from inSync for SharePoint sites that are deleted from Microsoft 365.

To disable backup for SharePoint sites from insync, perform the following steps:

  1. On the inSync Management Console menu bar, click Data Sources >Microsoft 365. An overview page that provides a holistic view of all the configured Microsoft 365 app appears.

  2. On the left-hand panel, click SharePoint.A page that lists all the discovered sites appears.

  3. Select the site title that you want to disable. Click theicon and click Disable. A confirmation dialog box appears. Click Disable.

Did this answer your question?