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Change user provisioning from AD/LDAP to Entra ID

Overview

inSync provides the option to change the user provisioning method from AD/LDAP to Entra ID and vice versa while preserving the user's backed up data.

This section provides:

  • The detailed impact of changing the user provisioning method from AD/LDAP to Entra ID

  • The checks to perform before changing the provisioning method from AD/LDAP to Entra ID

  • The procedure to change user provisioning from AD/LDAP to Entra ID

  • Next steps after changing the provisioning method from AD/LDAP to Entra ID

After successfully changing the user provisioning method from AD/LDAP to Entra ID, inSync performs backups according to the profile settings.

Impact of changing the user provisioning method from AD/LDAP to Entra ID

Changing the user provisioning method from AD/LDAP to Entra ID has the below impact:

  • The following configurations get deleted from the inSync Management Console during the change in provisioning:

    • AD/LDAP mappings used to manage users in inSync.

  • The user accounts provisioned using AD/LDAP and added to inSync Share groups will be detached from their respective group when the provisioning method changes to Entra ID.

  • User provisioning mode for all users will be changed to Manual provisioning.

Checks to be performed before changing the provisioning method

Ensure that none of the profiles assigned to the users that are provisioned from AD to Entra ID have AD/LDAP Account as their authentication method. The provisioning is aborted with the below error if the authentication method in any of the profiles is set to AD/LDAP Account.

login_AD-LDAP error.png

If you see the above error message while changing the provisioning method, set an authentication method to other than AD/LDAP Account in the respective profile and try to provision the users again. See Update a profile.

Change user provisioning from AD/LDAP to Entra ID

  1. Go to User page from the Endpoints/SaaS Apps console.

  2. Select the Deployment tab.

  3. On the summary section, click Dot menu and select the Change User Deployment method option.

  4. Select Entra ID as the provisioning method and click Save. A confirm message appears.


❗ Important

All users will be moved to manual provisioning mode and will not be mapped to any Entra ID mapping automatically.


5. Select Confirm in the dialog box. A confirmation message is displayed indicating the user provisioning method successfully changed to Entra ID and the Settings page redirects to the Users > Deployment page to create the Entra ID mapping.

Next steps after changing the user provisioning from AD/LDAP to Entra ID

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