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Troubleshooting Azure VM onboarding issues

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Enterprise Workloads Editions: βœ… Business | βœ… Enterprise | βœ… Elite

Onboarding of subscription fails

Issue

Onboarding of subscription fails and you get an error message as shown below in the logs:

Error in connection service

Aug 14 08:06:55 uazuq-uEcs-ip-10-63-140-190 uazuq/uconnsvc/use1: ts=1692000414236718910 service=ConnectionSvc QWERTYTS=14-08-2023#08:06:54 type=debug correlationid=1799eaf10eb559f3545d8c8420645ec0:545d8c8420645ec0:2f0ffe190a3d2836 tokenType=ProductToken identityType=admin identityID=hp2@druva.org globalID=67ca049b-1977-4fd2-ad08-c369253a6d63 MicrosoftTenantID=74e1ac8c-ac5f-4233-967d-9f4fd3d56629 org=68 message=" Error in creating key vault " error="Codes:[MissingSubscriptionRegistration], Msg: The subscription is not registered to use namespace 'Microsoft.KeyVault'. Seehttps://aka.ms/rps-not-foundfor how to register subscriptions." microsoftSubscriptionID=2c52c669-66ad-4361-9931-3dcf0c30253b

Cause

A resource provider or Key Vault service is not registered for the subscription.

Resolution

Register the Azure Key Vault service for the subscription and then onboard the subscription.

Onboarding of subscription fails with policy restrictions

Issue

Onboarding of subscription fails with the DisallowedByPolicy error.

Cause

Policy restrictions for the Region selected during onboarding, indicating a deny policy definition for the specific Region.

Resolution

Verify that all the prerequisites for onboarding your Azure subscriptions are met.

Ensure that the Region where you want to create the resource group and key vault are selected as Allowed locations under Policy assignments.

Related keywords: key vault, keyvault, azurevault, vault, azure vault, azure vault key, azurevaultkey

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