Druva | Documentation

Log locations on VMware Backup Proxy and Linux TurboTier

Updated yesterday

The following log files are available on the backup proxy and TurboTier.

Backup Proxy Log Files

Service Logs

Version	OS	File Location
6.x.x	Linux	`/var/log/Phoenix/main_service.log`
7.x.x	Linux	`/var/log/Druva/EnterpriseWorkloads/vmware/vmware.log` `/var/log/Druva/EnterpriseWorkloads/ControlService.log`

Backup Job Logs

Version	OS	File Location
6.x.x	Linux	`/var/log/Phoenix/VMWARE/backup/[bkpset_id]/Phoenix.<epoch>-<BackupJobID>.log`
7.x.x	Linux	`/var/log/Druva/EnterpriseWorkloads/vmware/backup/<backupset_id>/jobid/EnterpriseWorkloadsFL.<job_id>.<timestamp>.log`

Restore Job Logs

Version	OS	File Location
6.x.x	Linux	`/var/log/Phoenix/VMWARE/restore/[bkpset_id]/Phoenix-<epoch>-[RestoreJobID].log`
7.x.x	Linux	`/var/log/Druva/EnterpriseWorkloads/vmware/restore/<backupset_id>/<job_id>/EnterpriseWorkloadsFL.<job_id>.<timestamp>.log`

Instant Restore Job Logs

Version	File Location
6.x.x	`/var/log/Phoenix/VMWARE/instantrestore/[bkpset_id]/Phoenix-[IRJobID].log` 📝 Note If the VMware backup proxy cannot be upgraded to the latest version, you must deploy a new OVA for the latest backup proxy version.
7.x.x	`/var/log/Druva/EnterpriseWorkloads/vmware/instantrestore/<backupset_id>/<job_id>/EnterpriseWorkloadsFL.<job_id>.<epoch>.log`

Browse Logs

Version	File Location
6.x.x	`/var/log/Phoenix/VMWARE/browse/[bkpset_id]/Phoenix.<epoch>-[JobID].log`
7.x.x	`/var/log/Druva/EnterpriseWorkloads/vmware/browse/<backupset_id>/<job_id>/EnterpriseWorkloads.<job_id>.log`

Discovery Logs

Version	OS	File Location
6.x.x	Linux	NA
7.x.x	Linux	`var/log/Druva/EnterpriseWorkloads/vmware/topology.log`

Proxy boot log

Version	OS	File Location
6.x.x	Linux	`/var/log/Phoenix/proxyBoot.log`
7.x.x	Linux	`/var/log/Druva/EnterpriseWorkloads/proxyBoot.log`

Proxy setup log

Version	OS	File Location
6.x.x	Linux	`/var/log/Phoenix/proxySetup.log`
7.x.x	Linux	`/var/log/Druva/EnterpriseWorkloads/proxySetup.log`

TurboTier Log Files

Version	Description	File Location
4.x.x	TurboTier service log	`/var/log/PhoenixCloudCache/PhoenixCloudCache.log`
4.x.x	PhoenixIRService log on TurboTier	`/var/log/PhoenixCloudCache/PhoenixIRservice.log`
4.x.x	PhoenixIRFS log on TurboTier	`/var/log/PhoenixCloudCache/irfs/irfs-[IRJobID].logFor example, /var/log/PhoenixCloudCache/irfs/irfs-24.log`
4.x.x	NFS logs. By default, the NFS logs are disabled. To enable or disable the NFS logs, see Enabling and disabling NFS logs	`/var/log/kern.log`
6.x.x	TurboTier service logs	`/var/log/Druva/EnterpriseWorkloads/turbotier/mainservice` `/var/log/Druva/EnterpriseWorkloads/controlservice/ControlService.log`
6.x.x	IR Job logs	`/var/log/Druva/EnterpriseWorkloads/vmac/ir/<job_id>/`

Enable and disable NFS logs

To enable NFS logs

Run the following command:
# rpcdebug -m nfsd all
Output> nfsd sock fh export svc proc fileop auth repcache xdr lockd
Restart the NFS server by using the following command:
service nfs-server restart
Check the log at the following location:
tail -f /var/log/kern.log

To disable NFS logs

Run the following command:
#> rpcdebug -m nfsd -c all
output> nfsd <no flags set>
Restart the NFS server by using the following command:
service nfs-server restart

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