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Archived release notes and fixed issues 2022
Updated over 9 months ago

December 19, 2022

Nutanix AHV

New Feature

File-level restore support for Nutanix

You can now perform file-level browse and restore for Nutanix AHV VMs. This eliminates the need to perform the time-consuming disk or VM restores when you want to restore files or folders. For more information, see Restore virtual machine data.

Customer action required:To use this feature, you must deploy a new backup proxy of version 6.3.0-227659 or contact Support for assistance. For more information, see Deploy backup proxy and register Prism.

Enhancement

Support for Nutanix LTS 6.5

Druva now supports Long Term Support (LTS) releases for AOS version 6.5. For more information, see Support matrix.

Customer action required:You must upgrade the backup proxy to version 6.3.0-227659.

Platform

Enhancement

Customize table columns for intuitive user experience

You can customize the table layout and choose to display the required information for the Administrative Groups, Administrators, Alerts, Analytics -> All BackupSets, Cost allocation, Credential Store, Manage Seeding Devices -> Configured Devices pages. You can make the following changes:

  • Resize a column in the table

  • Show, hide, and reorder columns in the table

  • Scroll down to the bottom of the page to view all jobs at one glance

Customer action required:None.

Revision History

Platform

Revision

Public Cloud

Gov Cloud

Windows (File server, MS SQL)

6.3.0-252659

Linux (File server)

6.3.0-252659

NAS

6.3.0-252659

VMware Backup Proxy

6.3.0-253699

Phoenix AWS Proxy

6.3.0-252659

Hyper-V FLR Proxy

6.3.0-255209

Phoenix CloudCache (Windows)

4.2-240594

Phoenix CloudCache (Linux)

4.2-240594

Oracle (Phoenix Backup Store)

6.1.1-199131

Oracle (Direct to Cloud)

6.1.0-252659

Nutanix AHV

6.3.0-227659

December 05, 2022

Fixed Issues

Issue

Description

PHN-78646

Static routes would get deleted from the VMware backup proxy after the proxy was rebooted. This has now been fixed.
Customer action required:Upgrade the VMware backup proxy to version 6.2.0-250213 and perform the following tasks:

  1. Set the following property in the Phoenix.cfg file.
    VM_PROXY_PRESERVE_CONNECTION_CONFIG = True

  2. Edit the route file configure route-ens192 located here /etc/sysconfig/network-script/ and add the following line:
    default via <Gateway IP address>
    where configure route-ens192 is the second NIC file and <Gateway IP address> is the Gateway IP address used while configuring the second NIC.

  3. Save the file and restart the network service using the command service network restart.

November 21, 2022

Hyper-V

New Feature

Support for virtual machines on Azure Stack HCI

Druva can now back up and restore virtual machines created and managed on Azure Stack HCI, a hyperconverged infrastructure operating system delivered as an Azure service. For more information, see System requirements for Hyper-V and About Phoenix for Hyper-V.

Customer action required:None.

Oracle DTC

New Feature

Automatically restore database to an alternate server

Earlier, restoring a database to a different server was a manual and costly process in terms of storage, especially for databases on cloud virtual machines. You can now automatically restore your database to any alternate server other than the source. For more information, see Restore database to an alternate server.

Customer action required:Upgrade Oracle client to version 6.1.0.

Enhancement

Register Oracle server using the common agent

You can now register your Oracle server using the common agent. Note that the installation command will require the absolute path. For more information, see Install the agent and register Oracle Server.

Customer action required:Upgrade Oracle client to version 6.1.0.

Platform

New Feature

Reduce chances of failure with agent activation and backup readiness checks

The agent runs activation and first backup readiness checks on your system and proactively identifies missing prerequisites which can cause your agent activation and first backups to fail. You can fix these errors to minimize the chances of agent activation and backup failures using the provided resolutions.
The following workloads support this feature:

  • File Server

  • NAS

  • Hyper-V

  • MS-SQL Server

  • Oracle DTC


📝 Note

These checks are available for versions 6.2.0 and later for File Server, NAS, Hyper-V, and MS-SQL Server, and for versions 6.1.0 and later for Oracle DTC.


For more information, see Activation and first backup readiness checks for successful backup. Have more questions? Refer to the FAQs.

Customer action required:Add the HybridWorkloadsCheck binaries to the anti-virus exclusions. For more information refer to Avoiding third party/anti-virus interference with Hybrid Workloads Agent.

Known Issues

Issue

Description

PHN-82595

While restoring Oracle database to an alternate server, if you mention “$” or “#” in the cloned database name, the restore fails.
Workaround: Do not provide “#” or “$” in the restored database name.

Fixed Issues

Issue

Description

PHN-79947

When you scrolled down the All Jobs page of the Hyper-V workload to view more jobs, the page automatically scrolled up to the top of the page. This has now been fixed.

PHN-80146

When you scrolled down the All Jobs page of the Oracle PBS workload to view more jobs, the page automatically scrolled up to the top of the page. This has now been fixed.

PHN-38565

On expiry of Phoenix Client CA Certificates, you were required to manually update the Phoenix Clients to communicate with Druva Cloud. This issue is fixed now.

Customer action required:

  1. Update the Phoenix Client to the latest version.

  2. Additionally, if you are using AWS Private Link (except Phoenix DR), create a VPC endpoint for the AWS S3 service. For more information, see VPC endpoint for the AWS S3 service.

Revision History

Platform

Revision

Public Cloud

Gov Cloud

Windows (File server, MS SQL)

6.2.0-240451

Linux (File server)

6.2.0-240451

NAS

6.2.0-240451

VMware Backup Proxy

6.2.0-240597

Phoenix AWS Proxy

6.2.0-242270

Hyper-V FLR Proxy

6.2.0-240451

Phoenix CloudCache (Windows)

4.2-240594

Phoenix CloudCache (Linux)

4.2-240594

Oracle (Phoenix Backup Store)

6.1.1-199131

Oracle (Direct to Cloud)

6.1.0-240565

Nutanix AHV

6.2.0-214551

November 07, 2022

This release has minor bug fixes.

October 15, 2022

Platform

Enhancement

Customize table columns for intuitive user experience

You can customize the table layout and choose to display the required information for all the Hyper-V, MS SQL, Oracle PBS, and Oracle DTC pages. In the following example, we will use the Customize Table Columns option on the All Jobs page for Hyper-V. You can make the following changes:

  • Resize a column in the table

  • Show, hide, and reorder columns in the table

  • Scroll down to the bottom of the page to view all jobs at one glance

Orion.gif

Customer action required:None.

Known Issues

Issue

Description

PHN-79947

When you scroll down the All Jobs page of the Hyper-V workload to view more jobs, the page automatically scrolls up to the top of the page.

PHN-80146

When you scroll down the All Jobs page of the Oracle PBS workload to view more jobs, the page automatically scrolls up to the top of the page.

Fixed Issues

Issue

Description

PHN-69732

Running jobs were displayed for all date ranges in the Job Filter, despite applying a filter. This has now been fixed.

Revision History

Platform

Revision

Public Cloud

Gov Cloud

Windows (File server, MS SQL)

6.1.1-217096

Linux (File server)

6.1.1-217096

NAS

6.1.1-221549

VMware Backup Proxy

6.1.1-209753

Phoenix AWS Proxy

6.1.1-209937

Hyper-V FLR Proxy

6.1.1-209939

Phoenix CloudCache (Windows)

4.2-198288

Phoenix CloudCache (Linux)

4.2-198288

Oracle (Phoenix Backup Store)

6.1.1-199131

Oracle (Direct to Cloud)

6.0.0-227068

Nutanix AHV

6.1.1-184831

September 19, 2022

File Servers

Enhancement

Load more files and folders during a File Server restore workflow

Druva now provides the Load More option to display additional content in a particular folder during a restore. The Load More option is visible to load the next set of results in case of a large directory structure and enables you to restore a specific file and folder. For more information, see Restore to the File Server.

Customer action required:None.

NAS

Enhancement

Support to backup AWS S3 data using NAS

Druva now enables you to back up your AWS Simple Storage Service (S3) via AWS Storage Gateway using a NAS proxy. For more information, see Druva support for Amazon Simple Storage Service.

Customer action required:None.

VMware

Enhancement

Druva certification for VMware Cloud on AWS SDDC 1.20

Regardless of where your VMware infrastructure resides, your data is comprehensively protected and always available with the Druva Cloud Platform. Druva is now certified with VMware Cloud on AWS SDDC 1.20. Note that Druva is certified with every new version of VMware Cloud on AWS that is released quarterly. For more information, see VMware compatibility guide.

Customer action required:None.

MS SQL

Enhancement

Identify a job with a resource identifier

With the newly added response parameter, resourceID, in the List all backup jobs and List all restore jobs APIs, you can now correlate a resourceID with a specific job. For more information, see API Reference documentation on the Druva Developer Portal.

Customer action required:None.

Oracle DTC

Enhancement

Protect your Oracle databases over Amazon RDS Custom

Druva extends its backup and restore solution for protecting Oracle databases in Amazon RDS Custom environment. All you need to do is create a database instance for Amazon RDS Custom and install Hybrid Workloads agent for backup and restore. For more information, see Setting up Oracle database instance for Amazon RDS Custom.

Customer action required:None.

Revision History

Platform

Revision

Public Cloud

Gov Cloud

Windows (File server, MS SQL)

6.1.1-217096

Linux (File server)

6.1.1-217096

NAS

6.1.1-221549

VMware Backup Proxy

6.1.1-209753

Phoenix AWS Proxy

6.1.1-209937

Hyper-V FLR Proxy

6.1.1-209939

Phoenix CloudCache (Windows)

4.2-198288

Phoenix CloudCache (Linux)

4.2-198288

Oracle (Phoenix Backup Store)

6.1.1-199131

Oracle (Direct to Cloud)

6.0.0-217096

Nutanix AHV

6.1.1-184831

September 05, 2022

MS SQL

Enhancement

Improved log jobs queuing process

Scheduled log backup jobs will be skipped if the previous queued or running log backup jobs for the same backup set are not completed.

Customer action required:None.

Oracle DTC

Enhancement

Authenticate RAC databases using OS and Oracle authentication types

In addition to authenticating RAC databases using wallet authentication, you can now use the OS and Oracle authentication types as well. For more information, see Manage Oracle databases and Configure Oracle databases for backup.

RN.gif

Customer action required:None.

August 22, 2022

Platform

Enhancement

Customize table columns for intuitive user experience

You can customize the table layout and choose to display the required information for all the VMware, Disaster Recovery, NAS, and File Servers pages. In the following example, we will use the Customize Table Columns option on the All Jobs page for VMware. You can make the following changes:

  • Show, hide, and reorder columns in the table

  • Resize a column in the table by dragging it to the desired location

  • Scroll down to the bottom of the page to view all jobs at one glance

Customizing tables.gif

Customer action required:None.

Alert notifications for skipped backup jobs

Druva now sends a Warning alert with details of the backup jobs that are skipped from execution. A backup job is skipped from execution if the client is busy processing other jobs. With this release, alert notifications are sent for backup jobs for the VMware and File Server workloads. This feature will be supported for the other workloads in the following release.

Customer action required:None.

Fixed Issues

Issue

Description

PHN-75595

Restoring VM with version 10.0 to same or alternate MS Hyper-V 2022 host failed due to HYPERV25 error. This issue has been fixed now.

Revision History

Platform

Revision

Public Cloud

Gov Cloud

Windows (File server, MS SQL)

6.1.1-209908

Linux (File server)

6.1.1-209908

NAS

6.1.1-209908

VMware Backup Proxy

6.1.1-209753

Phoenix AWS Proxy

6.1.1-209937

Hyper-V FLR Proxy

6.1.1-209939

Phoenix CloudCache (Windows)

4.2-198288

Phoenix CloudCache (Linux)

4.2-198288

Oracle (Phoenix Backup Store)

6.1.1-199131

Oracle (Direct to Cloud)

6.0.0-209755

Nutanix AHV

6.1.1-208276

August 01, 2022

VMware

Enhancement

Support for virtual machines on Azure VMware Solution

Druva can now back up and restore virtual machines created and managed on Azure VMware Solution (AVS), a dedicated cloud infrastructure in Azure. Therefore, you can back up from any VMware cloud or on-premise setup to any other VMware setup like a true SaaS. For more information, see Druva and Azure VMware Solution.

Customer action required:None.

July 18, 2022

VMware

New Feature

File-level restore support for dynamic GPT disks

You can now perform the file-level browse and restore for dynamic GUID (Global Unique Identifier) Partition Table (GPT) disks in VMware Windows backup sets with the help of a staging VM. A staging VM can be another Windows VM present in your environment. This eliminates the need to perform time-consuming disk restores when you want to restore a single file. For more information, see Restore virtual machine data.

Customer action required:Upgrade the proxy version to 6.1.1. You must also deploy a staging VM in your environment. For more information about the prerequisites for using a staging VM, see Required prerequisites for File Level Restores (FLR).

List all snapshots and perform full automated restore of a VM using VMware actionable APIs

You can list all snapshots for a specific backup set by using the List all snapshots API. Additionally, you can restore a VM automatically to the original location by using the Full VM restore to original API.
For more information, see API reference documentation on the Druva developer portal.

Customer action required:Get the snapshot name by using the List all snapshots API. Pass this snapshot name to the FullVM restore to original API.

Disaster Recovery

Enhancement

Run the DR failback checks to identify AWS and VMware guest OS issues

We have enhanced the list of AWS and VMware guest OS checks. The DR failback checks now verify whether the:

  • Failover EC2 instance is joined to the Domain-Controller

  • Required mountpoints are present

  • VSS and WMI service is up and running for successful failback

For more information, see DR Failback checks.

Customer action required:Upgrade the VMware backup proxy to version 6.1.1.

Nutanix AHV

New Feature

Create backup proxy pools to segregate your virtual machines

Segregate your virtual machines in different backup proxy pools by creating new backup proxy pools for your geographic regions and mapping your virtual machines to these proxy pools. You can also edit and delete your backup proxy pools. Backup proxy pools eliminate the need to manually map the virtual machines to an individual backup proxy. In addition, all the successfully registered backup proxies irrespective on which prism it has been registered are displayed in a common All Backup Proxies page under Protect > Nutanix AHV on the Management Console. For more information, see Create backup proxy pool, Manage backup proxy pool, and Display all backup proxies and proxy pools in a common location.

Customer action required:None.

NAS

Enhancement

Advanced Smart Scan support for SMB

Incremental backup performance is significantly improved with Advanced Smart Scan, which reduces network round trips and API call latencies. This reduces the overall time consumed during a scan, thereby decreasing the incremental backup job's time. For more information, see Creating a backup policy and NAS Scanning methods.

Customer action required:Upgrade agent to version 6.1.1.

MS SQL Server

New Feature

Restore a SQL Server database to the original location (with Replace)

Use the Restore To Original Instance API to perform a restore for the given SQL server databases to the original location (with Replace). The following APIs provide additional information to the Restore To Original Instance API.

  • The List all snapshots API provides all the snapshots for the specified backup set.

  • The Get Backupset Details API returns the complete backup set details of the requested backup sets. You can find the database name using this API.

Customer action required:None.

Platform

Enhancement

Enhanced user interface for representing backup set status

The backup set status representation present on the global dashboard and organization dashboard is more granular and informative.
The job backup status will display all backup sets of a workload excluding the disabled backup sets. The following workloads are supported:

  • VMware

  • Hyper-V

  • Nutanix AHV

  • File Servers

  • MS SQL

  • NAS

  • Oracle PBS

  • Oracle DTC

Disable_set.png
Disable_set_org.png

Customer action required:None.

Known Issues

Issue

Description

PHN-56111

Staging VM gets powered off while being used for a file-level browse or restore.

Workaround:

  • Unmount the attached VMDK disks from the staging VM. Unmount the datastore used by the staging VM to mount the VMDK disks from the ESXi host. Stop the PhoenixSQ PHN-79947 LGuestPlugin.exe, guestossvc_restore.exe, and DruvaVMwareRestoreAgent.exe services on the staging VM and retry the restore. Next, power on the staging VM and assign credentials to this VM.

  • Alternatively, use another staging VM.

PHN-68905

When you take backups after resynchronizing from the Primary to the Oracle Standby database or if you are taking backup for the first time, the back jobs fail with the error ORACLE_DTC 5.
Workaround: Delete obsolete logs from the Oracle Standby database and retrigger the backup job.

PHN-69732

Running jobs are getting displayed for all Date ranges in Job Filter.

Revision History

Platform

Revision

Public Cloud

Gov Cloud

Windows (File server, MS SQL)

6.1.1-198952

Linux (File server)

6.1.1-198288

NAS

6.1.1-198288

VMware Backup Proxy

6.1.1-198638

Phoenix AWS Proxy

6.1.1-198277

Hyper-V FLR Proxy

6.1.0-196248

Phoenix CloudCache (Windows)

4.2-198288

Phoenix CloudCache (Linux)

4.2-198288

Oracle (Phoenix Backup Store)

6.1.1-199131

Oracle (Direct to Cloud)

6.0.0-199162

Nutanix AHV

6.1.1-173284

July 04, 2022

VMware

Enhancement

Druva certification for VMware Cloud on AWS SDDC 1.19

Regardless of where your VMware infrastructure resides, your data is comprehensively protected and always available with the Druva Cloud Platform. Druva is now certified with VMware Cloud on AWS SDDC 1.19. Note that Druva is certified with every new version of VMware Cloud on AWS that is released quarterly. For more information, see VMware compatibility guide.

Customer action required:None.

Hyper-V

Enhancement

Support for Windows Server 2022 Hyper-V virtual machine hosts

Druva can now back up and restore virtual machines created and managed by Hyper-V on Windows Server 2022. For more information on the certified versions, see System requirements for Hyper-V.

Customer action required: Install the latest Hybrid Workloads agent on the Hyper-V host on Windows Server 2022.

Fixed Issues

Issue

Description

PHN-65502

DR failback jobs fail when Linux VMs are failed back to VMware Cloud on AWS SDDC 1.18. This issue has been fixed in SDDC 1.19.

June 20, 2022

Nutanix AHV

New Feature

Deploy the first proxy using the common agent

You can deploy your Nutanix backup proxy using the common agent user interface. This user interface provides intuitive workflows where you can add the Prism details, network details, and activation token required to deploy and activate the Nutanix AHV backup proxy. For more information, see Remote deployment tool.

Customer action required:Upgrade Nutanix AHV proxy to version 6.1.0-166305.

Support for Long-term retention

Long-term retention enables you to maintain the data you deem suitable for a longer duration with cost-effectiveness. You can set the warm snapshots threshold limit to the required snapshots. After the threshold, the snapshots will automatically transition from the Warm tier to the Cold tier. This feature is available only to Enterprise and Elite customers by default. For more information, see About Long term retention.

Customer action required:None.

Configure Web proxy

If your network infrastructure uses a Web proxy, you can configure the Phoenix agent to use a Web proxy to establish a connection with the Druva Cloud. For more information, refer to Configure Web proxy.

Customer action required:None.

Platform

New Feature

Prevent malicious or accidental deletion of snapshots using Data Lock

Protect your data from accidental or malicious deletions done by a rogue administrator and anyone with compromised credentials with our Data Lock feature. You can enable Data Lock in your backup policies to make your backup sets and snapshots immutable till their retention period. By default, this feature is available only to Enterprise and Elite customers. The following workloads support Data Lock feature:

  • VMware

  • Hyper-V

  • Nutanix AHV

  • File Servers

  • MS SQL

  • NAS

  • Oracle PBS

  • Oracle DTC

For more information, see Data Lock. Have more questions? Refer to the Data Lock FAQs.

Customer action required:None.

Integration with the Druva directory service

We have enhanced our software delivery model to perform maintenance activities like cloud releases region-by-region so that the impact on your business is minimal. To support this enhanced software deployment model, we have introduced a global Druva discovery service. All your workload agents will now connect to this discovery service and help us intelligently change to a region and geography-specific software deployment. You are required to update your organization's firewall configuration to avoid any disruption to your backup and restore activities.

Customer action required:You must add the following URLs to the allowed list of the SSL communication before activating the agent.

  • globalapis.druva.com for Public cloud

  • globalgovapis.druva.com for Gov cloud

Enhancement

Enhanced user interface for the VMware, Nutanix AHV, NAS, and Oracle DTC pages

With the redesigned All Jobs pages for VMware, Nutanix AHV, and NAS, you can now easily:

  • Resize a column in the table by dragging it to the desired location

  • Show, hide, and reorder columns in the table

  • Scroll down to the bottom of the page to view all jobs at one glance

These actions are also available on the Backup Policies page for NAS and the All Databases page for Oracle DTC.

Customizing tables.gif

Customer action required:None.

MS SQL

Enhancement

Identify a job with a resource identifier

We are adding resourceID in the response parameter of the List All Jobs APIs. Using this resourceID parameter, you can now correlate the job with the respective resourceID. For more information, see the List all jobs API on the Druva Developer Portal.

Customer action required: None.

Filter the availability groups based on the availability group identifier

We are adding agID in the request and response parameters of the List All Availability Groups API. Using the agID that is specified, you can now list only the required availability group. If you do not provide an agID, the API returns all availability groups.
For more information, see the List all SQL availability groups API on the Druva Developer Portal.

Customer action required: None.

Revision History

Platform

Revision

Public Cloud

Gov Cloud

Windows (File server, MS SQL)

6.1.0-190158

Linux (File server)

6.1.0-190158

NAS

6.1.0-190158

VMware Backup Proxy

6.1.0-190150

Phoenix AWS Proxy

6.1.0-190152

Hyper-V FLR Proxy

6.1.0-190158

Nutanix AHV

6.1.0-166305

Phoenix CloudCache (Windows)

4.2-190892

Phoenix CloudCache (Linux)

4.2-190892

Oracle (Phoenix Backup Store)

6.1.0-190385

Oracle (Direct to Cloud)

6.0.0-190385

May 16, 2022

File Servers

New Feature

Run on-demand backup and cancel a job using File Servers APIs

You can now use Druva APIs to run on-demand (manual) backups of the specified File Servers and cancel requested File Server jobs. Here are the API capabilities:

  • The On-demand backup API lets you run manual backups of a specified File Server.

  • The Cancel a job API lets you cancel a requested job.

Customer action required:None.

Oracle DTC

New Feature

Achieve data resiliency with Oracle RAC support

Druva enhances its backup solution to support Oracle RAC databases, wherein you can securely protect databases running across multiple instances (nodes). This allows you to achieve high resiliency in mission-critical applications. For more information, see About backup and restore of Oracle RAC databases.

Customer action required: Upgrade Oracle DTC agent to version 6.0.0-179689.

List all snapshots and perform full automated restore of a database using Oracle DTC actionable APIs

You can list all snapshots for a specific backup set by using the List all snapshots API. Additionally, you can restore a database automatically to the original server by using the Full database restore to original API. For more information, see API reference documentation on the Druva developer portal.

Customer action required: Get the snapshot name by using the List all snapshots API. Pass this snapshot name to the Full database restore to original API.

Oracle PBS

Identify backup sets associated with the Oracle PBS jobs

Earlier, the API endpoints for the Oracle PBS jobs, such as List all backup jobs, List all restore jobs, and so on, did not have backup set ID and backup set mount names. This made it difficult to correlate the job with the respective backup set.

To fix this, we are now passing some additional response parameters to the APIs.

For more information, see Oracle PBS APIs.

Customer action required: None.

Disaster Recovery

Enhancement

Run DR failback checks to check AWS-VMware connectivity and guest OS issues

The DR failback checks now include environmental and guest OS checks. These checks look for connectivity issues between your AWS account and your VMware environment and also check guest OS issues that could cause your DR failback jobs to fail. Fix any identified issues, and then run DR failback jobs. For more information, see DR Failback Checks.

Customer action required: Upgrade the VMware backup proxy to version 6.0.4-179682 and Phoenix AWS Proxy to 6.0.4-180374 or later.

Fixed Issues

Issue

Description

PHN-65905

The error messages logged for Rollback Requests for Hybrid Workloads are now refined with detailed causes.

Revision History

Platform

Revision

Public Cloud

Gov Cloud

Windows (File server, MS SQL)

6.0.4-179684

Linux (File server)

6.0.4-179684

NAS

6.0.4-179684

VMware Backup Proxy

6.0.4-179682

Phoenix AWS Proxy

6.0.4-180374

Hyper-V FLR Proxy

6.0.4-181534

Nutanix AHV

6.0.4-155885

Phoenix CloudCache (Windows)

4.1-162775

Phoenix CloudCache (Linux)

4.1-170468

Oracle (Phoenix Backup Store)

6.0.1-164126

Oracle (Direct to Cloud)

6.0.0-179689

May 02, 2022

VMware

Enhancement

Backup and restore VMs with NVMe disks and controllers

You can now backup and restore virtual machines with NVMe disks or controllers using the HotAdd transport mode by deploying the latest backup proxy. The backup of virtual machines with NVMe disks or controllers falls back to the NBDSSL mode if the VMware backup proxy does not have an NVMe controller.

Customer action required:Deploy a new proxy using the First Proxy Deployer application. For more information, see Other considerations for configuring VMware for backup.

Known Issues

Issue

Description

PHN-65905

The error messages logged for Rollback Requests for Hybrid Workloads will be refined with detailed causes with the May 16, 2022 release. Contact Support for further details.

April 18, 2022

NAS

New Feature

Support for agent telemetry

Druva now supports a new application process to collect the agent telemetry to improve customer experience and monitor application health, quality, and performance.

Customer action required:For the Windows server, upgrade the agent to version 6.0.3-170463, and for the Linux server, upgrade the agent to version 6.0.3-172099. For more information, see Firewall rules for NAS and Avoiding third-party/anti-virus interference with Hybrid Workloads Agent.​​​

Disaster Recovery

Enhancement

Druva certification for VMware Cloud on AWS SDDC 1.18

Regardless of where your VMware infrastructure resides, your data is comprehensively protected and always available with the Druva Cloud Platform. Druva is now certified with VMware Cloud on AWS SDDC 1.18. Note that Druva is certified with every new version of VMware Cloud on AWS that is released quarterly. For more information, see VMware compatibility guide.


📝 Note


DR failback jobs fail when Linux VMs are failed back to VMware Cloud on AWS SDDC 1.18.


Customer action required:None.

Platform

New Feature

Generate audit trails for API credential operations

You can generate audit trails for different API credential operations, such as create, update, and delete. These audit trails allow you to track the changes in the API credentials performed by the different administrators.

Customer action required: None.

Enhancement

Update to the activation token format

The activation token now has a new format. Existing active tokens on the Manage Activation Tokens page will be automatically changed to this new format.

Customer action required:None.

Deprecated Features

Deprecation of t2.micro and t2.small instance types for DR failovers

Druva will no longer support t2.micro and t2.small instance types for DR failovers. These instances will automatically be upgraded to t2.medium if you run a DR failover without changing the instance type manually. For more information, see DRaaS support matrix.

Customer action required: Change the instance type to t2.medium or higher for VMs using t2.micro or t2.small instance types in failover settings.

Known Issues

Issue

Description

PHN-65502

DR failback jobs fail when Linux VMs are failed back to VMware Cloud on AWS SDDC 1.18.

PHN-65757

The audit trail generation for the API credential delete operation fails.

Revision History

Platform

Revision

Public Cloud

Gov Cloud

Windows (File server, MS SQL)

6.0.3-170463

Linux (File server)

6.0.3-172099

NAS

6.0.3-172099

VMware Backup Proxy

6.0.3-170470

Phoenix AWS Proxy

6.0.3-170463

Hyper-V FLR Proxy

6.0.3-170463

Nutanix AHV

6.0.3-146977

Phoenix CloudCache (Windows)

4.1-162775

Phoenix CloudCache (Linux)

4.1-170468

Oracle (Phoenix Backup Store)

6.0.1-164126

Oracle (Direct to Cloud)

5.1.0-170463

March 21, 2022

File Servers

Enhancement

Delete older job logs of a backup set on File Servers

Are older job logs of backup sets consuming storage space on your File Server? Does it take long to delete job logs from File Server automatically due to a greater default threshold value?
You can now use the OLDER_LOGS_DELETION_AGE parameter in the configuration file to set the threshold value of your choice for deleting older job logs, thereby saving space on the File Server. The default value is 180 days. The minimum allowed value is 1 day. For more information on configuration file and its location, see Phoenix agent logs and configuration details.

Customer action required:Upgrade the agent to version 6.0.1-162127.

NAS

Enhancement

Delete older job logs of a backup set on NAS

Are older job logs of backup sets consuming storage space on your NAS proxy? Does it take long to delete job logs from NAS proxy automatically due to a greater default threshold value?
You can now use the OLDER_LOGS_DELETION_AGE parameter in the configuration file to set the threshold value of your choice for deleting older job logs, thereby saving space on the NAS proxy. The default value is 180 days. The minimum allowed value is 1 day. For more information on the configuration file and its location, see NAS proxy logs and configuration details.

Customer action required:Upgrade the agent to version 6.0.1-162127.

Support for Azure Files with NAS proxy

You can now protect Azure Files through SMB and NFS protocols via a NAS proxy. However, auto-discovery of shares is not supported as of now. For more information, see Add a NAS share.

Customer action required:None.​​​

Nutanix AHV

Enhancement

Support for Nutanix LTS and STS releases 5.15 to 6.0

Druva supports all Long Term Support (LTS) and Short Term Support (STS) releases for AOS version 5.15 to AOS version 6.0. For more information, see Support matrix.

Customer action required:None.

MS SQL Servers

New Feature

Run on-demand backup and cancel a job using MS SQL Server APIs

You can now use Druva APIs to run on-demand (manual) backups of MS SQL Server databases and cancel requested MS SQL Server jobs. Here are the API capabilities:

  • The On-demand backup API lets you run full, differential, and transaction log backups of MS SQL Server databases.

  • The Cancel a job API lets you cancel a requested Backup, Restore, or Upload Log job.

Customer action required:None.

Enhancement

Support to automatically delete the renamed copies of the original file after successful SQL restore

While using the Replace Original Database option on the Restore Settings page, if you want to restore a database whose files are at location, C:\Data\DB.mdf, this file is renamed ( DB_org.mdf ) while the version you want to restore is saved with the same name ( DB.mdf ). However, the subsequent restore leads to additional copies of the renamed files ( DB_org.mdf ) and keeps increasing space on the database. Druva Phoenix now automatically deletes the renamed copies of the original file if a restore is successful. For more information, see Restore SQL server databases using snapshots.

Customer action required:Upgrade the agent to version 6.0.1-154928 or later.

Oracle

Enhancement

Restore Oracle DTC Standby databases automatically

In addition to manual restore, you can now automatically restore the backed-up standby database either to a standby or primary database.

Customer action required:Upgrade Oracle DTC agent to version 5.1.0-164651.

Known Issues

Issue

Description

PHN-61440

Suppose log backups follow a full backup, and the start time of your quarantine range falls between the creation times of a full backup snapshot and the subsequent log backup snapshot. Druva Phoenix blocks PIT restores from the log backups marked as quarantine, however, the UI allows you to submit such a restore job.

Fixed Issues

Issue

Description

PHN-56109

The Audit Trails for a VMware Backup Now job would show N.A. in the Entity Name column. This issue has now been fixed.

Revision History

Platform

Revision

Public Cloud

Gov Cloud

Windows (File server, MS SQL)

6.0.1-162127

Linux (File server)

6.0.1-162127

NAS

6.0.1-162127

VMware Backup Proxy

6.0.1-162112

Phoenix AWS Proxy

6.0.1-162288

Hyper-V FLR Proxy

6.0.1-162245

Nutanix AHV

6.0.1-137324

Phoenix CloudCache (Windows)

4.1-162775

Phoenix CloudCache (Linux)

4.1-162775

Oracle (Phoenix Backup Store)

6.0.1-164126

Oracle (Direct to Cloud)

5.1.0-164651

March 07, 2022

Nutanix AHV

New Feature

Protect Nutanix AHV deployments in all supported storage regions

You can now protect your Nutanix AHV virtual machines in all the storage regions supported by Hybrid Workloads (Phoenix). The table below lists all the supported storage regions.

Region

Support

us-east-1

US East (N. Virginia)

us-west-1

US West (N. California)

us-west-2

US West (Oregon)

sa-east-1

South America (São Paulo)

ca-central-1

Canada (Central)

eu-central-1

Europe (Frankfurt)

eu-west-1

Europe (Ireland)

eu-west-2

Europe (London)

eu-west-3

Europe (Paris)

eu-north-1

Europe (Stockholm)

ap-east-1

Asia Pacific (Hong Kong)

ap-south-1

Asia Pacific (Mumbai)

ap-southeast-1

Asia Pacific (Singapore)

ap-southeast-2

Asia Pacific (Sydney)

ap-northeast-1

Asia Pacific (Tokyo)

Customer action required: None

February 21, 2022

NAS

New Feature

Run on-demand backup and cancel a job using NAS APIs

You can now use Druva APIs to run on-demand (manual) backups of a specified NAS device and cancel requested NAS jobs. Here are the API capabilities:

  • The On-demand backup API lets you run manual backups of a specified NAS device.

  • The Cancel a job API lets you cancel a requested job.

Customer action required:None.

Enhancement

Generate alert for scheduled backups

An alert is now generated for scheduled backups, if a NAS proxy is not connected for more than 7 days. For more information, see Types of alerts.

Customer action required:None.

Support for Nutanix Files using NAS proxy

You can now protect Nutanix Files through SMB and NFS protocols via a NAS proxy. For more information, see Add a NAS share.

Customer action required:None.​​​​​

Disaster Recovery

New Feature

Run preemptive DR failback checks

You can now run failback checks before initiating a production DR failback job. These checks validate your AWS and VMware environment for any issues that can cause your production DR failback jobs to fail. Fix any identified issues, and then run DR failback jobs. For more information, see DR Failover Checks.

Customer action required:Upgrade the VMware backup proxy to version 6.0.1-155040 and Phoenix AWS proxy to version 6.0.1-154932.

Oracle

New Feature

Back up Oracle DTC databases to local storage

You can back up your Oracle databases to local storage that is configured as CloudCache to meet demanding RTOs, say in a remote office with limited WAN. The CloudCache periodically synchronizes this data to Druva Cloud. For more information, see Configure Oracle server for backup.

Customer action required: Upgrade Oracle agent to version 5.1.0-155897.

Cancel a job using Oracle DTC API

You can now cancel a job by using the Cancel job API. The Cancel job API cancels the requested Backup, Restore, or Upload Log job. For more information, see API reference documentation on the Druva developer portal.

Customer action required: None.

Platform

New Feature

Prevent accidental or malicious deletion of backups

You can now protect your business-critical backup sets, virtual machines, backup mounts, and configured databases from any accidental or malicious deletion. You must provide a reason to confirm the delete action. Such delete actions are logged and can be viewed on the Audit Trails page. For more information, see File Servers, NAS, VMware, Hyper-V, MS SQL, Oracle PBS, Oracle DTC, and Nutanix AHV.

Customer action required: None

Use AWS PrivateLink instead of the internet for communication between EC2 instances and Druva Cloud

You can now leverage AWS PrivateLink for communication between your File Servers, NAS, Oracle DTC, or MS SQL servers deployed as EC2 instances and Druva Cloud. AWS PrivateLink ensures that the traffic between your servers and Druva Cloud isn't exposed to the public internet.

Customer action required: None

Enhancement

Protect multiple workloads on Windows or Linux Server using a single agent for deployment

Using the common Hybrid Workloads agent, you can now install the agent and activate it for different workloads on a Windows or Linux server, thereby saving time for installing and activating the agent individually for each workload. You can protect the following workloads using the common agent:

  • File Servers, MS SQL, NAS, and Hyper-V on a Windows server.

  • File Servers and NAS on a Linux server.

For more information, see Common agent installation and activation.

Customer action required:Upgrade the common agent for File Servers, MS SQL, NAS, and Hyper-V to version 6.0.1-154928.

Deprecated

Deprecation of oracle_rman_backup.sh script

The oracle_rman_backup.sh script is deprecated and should no longer be used. For full and archive log backup, use the oracle_rman_data_backup.sh and the oracle_rman_archivelog_backup.sh script, respectively.

Known Issues

Issue

Description

PHN-56109

The Audit Trails for a VMware Backup Now job show N.A. in the Entity Name column.

PHN-47123

While calculating the free disk space that must be available on the destination datastore for a full VM restore, Phoenix does not deduct the size of any excluded disks.

Fixed Issues

Issue

Description

PHN-6378

Static routes would get deleted from the VMware backup proxy after the proxy was rebooted. This has now been fixed.

Customer action required: Upgrade the VMware backup proxy to version 6.0.1-155040 and perform the following tasks:

  1. Edit the route file configure route-ens192 located here /etc/sysconfig/network-script/ and add the following line: default via <Gateway IP address> where configure route-ens192 is the second NIC file and <Gateway IP address> is the Gateway IP address used while configuring the second NIC.

  2. Save the file and restart the network service using the command service network restart.

Revision History

Platform

Revision

Public Cloud

Gov Cloud

Windows (File server, MS SQL)

6.0.1-154928

Linux (File server)

6.0.1-154928

NAS

6.0.1-154928

VMware Backup Proxy

6.0.1-155040

Phoenix AWS Proxy

6.0.1-154932

Hyper-V FLR Proxy

6.0.1-154928

Nutanix AHV

6.0.1-129932

Phoenix CloudCache (Windows)

4.1-154928

Phoenix CloudCache (Linux)

4.1-155102

Oracle (Phoenix Backup Store)

6.0.1-155467

Oracle (Direct to Cloud)

5.1.0-155897

February 07, 2022

Nutanix AHV

New Feature

Support for additional storage regions

We now support the following storage regions for Nutanix AHV deployments:

Region Code

Region Name

ap-east-1

Asia Pacific (Hong Kong)

eu-north-1

Europe (Stockholm)

ap-southeast-2

Asia Pacific (Sydney)

Protect your Nutanix AHV virtual machines in these and other supported regions using Hybrid Workloads (Phoenix). For more information, see Supported storage regions.

Customer action required: None

January 24, 2022

Nutanix AHV

New Feature

Data protection for Nutanix AHV virtual machines

You can now protect your Nutanix AHV virtual machines managed by Prism Elements and Prism Centrals. Deploy the backup proxy virtual machine in Prism and configure your virtual machines for backup. You can restore the full virtual machine and vDisks. For more information, see Backup and Restore Nutanix AHV.

Customer action required:Contact your Account Manager or Support.

File Servers

New Feature

File Servers restore pre-checks

File Server restores now include pre-checks to identify issues that can cause the restore to fail. These checks look for disconnected agents, insufficient folder path permission, or environmental issues and list them on the Restore Pre-checks dialog. You can take prompt remedial action before running the restore. For more information, see File Servers restore pre-checks.

Customer action required:Upgrade agent to version 6.0.0-147944 to run pre-checks.

Enhancement

Enhanced default content rule in File Servers

The default content rule now excludes database, backup, and disk image file types from backups. As a result, these huge files are automatically ignored during backups and result in low credit consumption. For more information, see Manage content rules in File Servers.

Customer action required:None.

Access File Server job logs from the cloud

Druva Phoenix now uploads job logs to the cloud when the backup and restore jobs complete successfully. When administrators request detailed logs from the Phoenix Management Console, Druva Phoenix triggers a Log Request job and downloads logs from the cloud instead of the requested server. When the backup or the restore job is in progress, logs from the corresponding server are fetched.

Customer action required:Upgrade File Servers agent to version 6.0.0-147944.

Windows Server 2022 certified for File Servers

Windows Server 2022 (64-bit) for backup and restore is now supported. For more information, see System requirements for files and folders.

Customer action required:None.

NAS

New Feature

NAS restore pre-checks

NAS device restores now include pre-checks to identify issues that can cause the restore to fail. These checks look for disconnected agents, proxy connections, or mount issues and list them on the Restore Pre-checks dialog. You can take prompt remedial action before running the restore. For more information, see NAS restore pre-checks.

Customer action required:Upgrade agent to version 6.0.0-147944 to run pre-checks.

Enhancement

Enhanced default content rule in NAS

The default content rule now excludes database, backup, and disk image file types from backups. As a result, these huge files are automatically ignored during backups and result in low credit consumption. For more information, see Manage content rules in NAS.

Customer action required:None.

Access NAS job logs from the cloud

Druva Phoenix now uploads job logs to the cloud when the backup and restore jobs successfully complete. When administrators request detailed logs from the Phoenix Management Console, Druva Phoenix triggers a Log Request job and downloads logs from the cloud instead of the requested NAS device. When the backup or the restore job is in progress, logs from the corresponding NAS device are fetched.

Customer action required:Upgrade NAS agent to version 6.0.0-147944.

Windows Server 2022 certified for NAS

Druva Phoenix now also supports Windows Server 2022 (64-bit) for backup and restore. For more information, see System requirements for NAS proxy.

Customer action required:None.

VMware

New Feature

VMware APIs for on-demand backup and canceling job

You can now use Druva APIs to run on-demand (manual) backups of a specified VMware virtual machine and cancel requested VMware jobs. Here are the API capabilities:

  • The On-demand backup API lets you run manual backups of a specified VMware virtual machine.

  • The Cancel a job API lets you cancel a requested job.

Customer action required:None.

Support for backup and restore of virtual machines with NVMe controllers or disks

You can use an NVMe controller from ESXi 6.5 and VM hardware version 13. If you want to restore VMs with NVMe controllers or disks from older snapshots, you must manually add ENABLE_NVME_CONVERSION = True parameter in the Phoenix.cfg file on the VMware backup proxy. For more information, see Restore full virtual machine.

Customer action required:Update the VMware backup proxy to version 6.0.0 -147290.

Disaster Recovery

New Feature

Assign key-based authentication for DR failover- Guest OS checks of your Linux based virtual machines

You can now use a more secure key-based authentication for your Linux-based VMs, wherein you can avoid using passwords for security reasons to authenticate a VM during DR failover checks- Guest OS. The key-based authentication involves creating a key pair (public and private) and copying it to all your Linux-based VMs. For more information, see the “Assign key-based authentication for your Linux based virtual machine” section in DR failover checks - Guest OS.

Customer action required:Update the VMware backup proxy to version 6.0.0 -147290.

Oracle

New Feature

Oracle DTC API for on-demand backup job

You can now use the On-demand backup API to run on-demand (manual) full, incremental, and archive log backups of Oracle databases. For more information, see API reference documentation on the Druva Developer Portal and Oracle DTC Archive log backups.

Customer action required: None

Platform

Enhancement

Enhanced user interface for CloudCache to be more intuitive

The user interface for CloudCache is now more straightforward and intuitive. You can now accomplish tasks such as adding and configuring CloudCache devices with ease. In addition, attaching and detaching backup sets from CloudCache is now simpler.

Customer action required: None

Known Issues

Issue

Description

PHN-58233

Failed Nutanix virtual machine restore jobs create an alert. However, the Target column on the Alerts page is blank and does not show the target virtual machine.

PHN-58245

Statistics on the Druva Cloud Platform (DCP) dashboard may differ from those on the Hybrid Workloads (Phoenix) dashboard. The affected cards on the DCP dashboard are Data Protection Summary (Data Sources, Total Data) and Service utilization (Total Restores). The affected cards on the Hybrid Workloads (Phoenix) dashboard are Summary (Backup Sets and Data Restores) and Backup Data (Source +Changes)

PHN-56965

Running backups on both the Standby and the Primary database at the same time might result in unexpected behavior.
Workaround:Configure backups on either the Standby or the Primary database but not both at the same time.

Fixed Issues

Issue

Description

PHN-52892

When the MS SQL Availability Group (AG) backup preference was set to secondary, all the backups were performed on the secondary node. However, during T-log backup, the following error was displayed on the secondary node as the T-Log entry for DB was not found in msdb.dbo.backupset:
Error occurred while getting PIT start time for [DB], fault No current entry in backupset for [DB] for FULL backup type. Log chain broken: DB
This error has been fixed now.

PHN-49691

An agent or proxy when upgraded, breaks the /var/Phoenix and /var/log/Phoenix symbolic links to the folders on Linux. This issue has been fixed now for NAS, File Servers, Oracle PBS, Hyper V FLR, Oracle DTC, VMWare, Disaster Recovery, and CloudCache.

Revision History

Platform

Revision

Public Cloud

Gov Cloud

Windows (File server, MS SQL)

6.0.0-149119

Linux (File server)

6.0.0-147944

NAS

6.0.0-147944

VMware Backup Proxy

6.0.0-147290

Phoenix AWS Proxy

6.0.0-148822

Hyper-V FLR Proxy

6.0.0-147054

Nutanix AHV

6.0.0-124473

Phoenix CloudCache (Windows)

4.1-141068

Phoenix CloudCache (Linux)

4.1-147054

Oracle (Phoenix Backup Store)

6.0.0-147093

Oracle (Direct to Cloud)

5.1.0-150679

Archived release notes

For release notes of previous cloud updates, see the following articles:

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