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Downloading Agent Backup Data

License Editions: For license details, see Plans & Pricing.

📝NOTE: The availability of this feature may be limited based on the license type, region, and other criteria. To access this feature, contact support.

You can download a snapshot of any backed-up agent from Cloud Platform. Cloud Platform packages the agent data as a ZIP archive and saves it to your computer. Use the download to keep an offline copy, review the agent configuration, or create a template for a new agent.

Download is available for all agent platforms.

Download a sSnapshot

To download a snapshot, complete the following steps.

  1. In the Cloud Platform console, go to All Services > Copilot Agents > Agents.

  2. Click the Configured Agents tab.

  3. Select the agent.

  4. Click Restore Data.

  5. In the snapshot drop-down list, select the snapshot to download.

  6. Click Download.

Cloud Platform saves the ZIP archive to your computer and displays the message "Download completed successfully."

Contents of the ZIP Archive

The ZIP archive contains the agent components from the snapshot as JSON files. For Knowledge Sources, the archive also contains the files that were uploaded as knowledge sources.

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