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Resource Status Report for MSPs
Updated over 2 months ago

Overview

Resource Status Report provides the status of all resources configured for backups with Druva. It gives insight into the resources’ details such as the operating system of the resource and the agent version. It further provides backup set details and whether the backup sets are enabled for backups. Based on the report details, MSPs can perform an analysis of the count of the backup sets enabled and disabled for backups and take corrective actions.

The combination of global customer ID, customer name, and account name provides a powerful tool for identifying specific entries in a large dataset.

There are a few quick filters that you can use to filter out the data quickly based on specific requirements such as service plan, customer name, and backup set type. The use of quick filters enhances the usability of the reports and provides more targeted insights. The following table lists details of the quick filters.

Quick Filter

Description

Service plan

Use this filter to view data based on specific service plans. Select one or more plans from the dropdown list to narrow down your results.

Customer Name

Use this filter to view data for a specific customer. Start typing the customer's name and select the matching entry from the autocomplete list

Backup Set Type

Use this filter to view data based on specific backup set types. Select one or more policies from the dropdown list to narrow down your results.


📝 Note

  • The MSC fetches data of reports within a maximum of 6 to 12 hours

  • It might take 24 to 48 hours for the data to appear in this report if a new customer or tenant is added to MSC.


To access the report:

Go to Managed Services Center (MSC) > Reports > Hybrid Workloads > Resource Status Report.


📝 Note
The report is displayed in Coordinated Universal Time (UTC).


The following table lists the fields in the Resource Status Report

Field

Description

Global Customer ID

A Unique Universal Identifier for a customer.

Customer Name

Name of the customer.

Account Name

Name by which Druva should identify the customer.
Note: Account name and customer may be the same for some customers if Admin has not selected the option Hide Customer Name from Druva while creating a new customer.

Backup Set

The name of the backup set associated with the resource.

Organization

The name of the organization under which the workload is configured.

Resource Name

The name of the resource configured for backup with Druva.

OS Version

The version of the operating system of the resource.

Azure Region

The Azure Region in which the Azure VM is configured.

Azure Subscription

The Azure Subscription in which the Azure VM is configured.

Backup Set Type

The type of backup set created for the resource. For example, Files, VMware, and so on.

Client Version

The version of the Hybrid Workloads agent installed on the resource.

Administrative Group

The name of the administrative group the workload is a part of.

Backup Enabled

The status of the backup set whether it is enabled for backup.

Configuration Mode

If an auto configuration rule is configured for the Azure VM, the name displays here (for example,

AC <Auto configuration rule name>).

If no rule is applied or in the case of on-demand backups, the mode displays as Manual Configuration.

Timezone

A region under which the backup is performed

Backup Content

The content rule or the custom content applied to the resource for backup.

For Oracle and MS-SQL Servers, this field displays the number of databases included in the backup.

Storage Tier

The type of storage under which backup data is moved. Example: Warm

Backup Policy

The backup policy associated with the resource.

Actions

The following table lists the actions that you can perform on this report page

Action

Description

Add filter

Creates filters to display the report based on the filter’s selection.

Rearrange column

Changes the order of the columns in the Resource Status report details table. You can change the order of the columns in the table by dragging a column and dropping it to the required position within the table.

Manage Subscription

Create a subscription to receive the reports on schedule.

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