Overview
This report provides a comprehensive view of user activity within your customers’ Microsoft 365 (M365) environment. It allows you to analyze user workload across various services and identify trends in storage consumption, backup status, and application usage.
The combination of global customer ID, customer name, and account name provides a powerful tool for identifying specific entries in a large dataset.
There are a few quick filters that you can use to filter out the data quickly based on specific requirements such as service plan and customer name. The use of quick filters enhances the usability of the reports and provides more targeted insights. The following table lists details of the quick filters.
Quick Filter | Description |
Service plan | Use this filter to view data based on specific service plans. Select one or more plans from the dropdown list to narrow down your results. |
Customer Name | Use this filter to view data for a specific customer. Start typing the customer's name and select the matching entry from the autocomplete list. |
📝Note:
The MSC fetches data of reports within a maximum of 6-12 hours
It might take 24 to 48 hours for the data to appear in this report if a new customer or tenant is added to MSC.
To access the report:
Go to Managed Services Center (MSC) > Reports > Microsoft 365> User Workload Report
The following table lists the fields in the User Workload Report
Field | Description |
Global Customer ID | A Unique Universal Identifier for a customer |
Customer Name | Name of the customer. |
Account Name | Name by which Druva should identify the customer.
Note: Account name and customer may be the same for some customers if Admin has not selected the option Hide Customer Name from Druva while creating a new customer.
|
User Name | The name of the user. |
User Email ID | The email address of the user. |
User Principal name | A unique identifier for user accounts. |
Added On | The date and time when the user was added. |
Workload | The name of the app configured in the Google Workspace. |
Profile | The profile that is assigned to the user. |
Preferred Data Location | The Preferred Data Location (PDL) for an M365 app data backup. |
Storage | The Name of the storage region assigned. |
App Status | The status of the app that is enabled or disabled. |
Total Backup Data (MB) | The size of the data in MB that were backed up. |
Last Successful Backup | Date and time of the last successfully completed backup. |
Last Attempted Backup | Date and time of the last backup attempted. |
Last Backup Status | The status of the last backup operation. |
Status Details | Displays the error code if any. Example: EAUTH. |
Actions
The following table lists the actions that you can perform on this report page
Action | Description |
Add filter | Creates filters to display the report based on the filter’s selection. |
Rearrange column | Changes the order of the columns in the user workload details table. You can change the order of the columns in the table by dragging a column and dropping it to the required position within the table. |
Manage Subscription | Create a subscription to receive the reports on schedule. |