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Control privacy of your backup data
Updated over 10 months ago

Applicable to Client versions -

Windows - v7.1.0 & above | macOS - v6.5.1, 7.1.0 & above | Linux - v5.9.x & above

Overview

You can allow or prevent the administrators from accessing your data and inSync logs on your devices only if your administrator has allowed you to edit the privacy settings.

The following table lists the scenarios and the impact when you allow or prevent administrators from accessing your data and inSync logs.

Scenario

Impact

Allow administrators to access your backup data

Administrators can:

  • Restore data for users.

  • View and download backup data.

  • View and download share data.

Prevent administrators from accessing your backup data

Administrators cannot:

  • Restore data for users.

  • View and download backup data.

  • Download share data. However, the administrators can view share content for the users.

Allow administrators to access inSync logs on your device

Administrator can:

  • Download log files pertaining to a user's inSync activities.

  • Analyze the issues that the user is facing and troubleshoot as required.

Prevent administrators from accessing inSync logs on your device

Administrator cannot:

  • Download log files pertaining to a user's inSync activities.

  • Analyze the issues that the user is facing and troubleshoot as required.

Allow or prevent administrators from accessing your data

For inSync Client

To allow or prevent administrators from accessing your data:

  1. Start theinSync Client.

  2. On the navigation pane, click My Account.

  3. If you want to prevent administrators from accessing your data, enable the Data Privacy checkbox.

  4. If you want to allow administrators to access your data, disable the Data Privacy checkbox.

  5. If you want to prevent administrators from accessing inSync logs, enable the Logs Privacy checkbox.

  6. If you want to allow administrators to access inSync logs, disable the Logs Privacy checkbox.

    Data_logsPrivacy.png


    inSync Client displays a confirmation message when your privacy settings are successfully updated.​​​

For inSync Share web

To allow or prevent administrators from accessing your data:

  1. Go to inSync Share web. For more information on how to access inSync Share web, see Access inSync Share web.

  2. Click your user name initials and then click My Account.

  3. In the Account Information section, click More > Edit Privacy Settings.

    inSync_Web_my_account4.png

  4. If you want to allow administrators to access your data, select the Allow Administrators to view/download my backup and share data checkbox. If you want to prevent administrators from accessing your data, ensure that the Allow administrators to view/download my backup and share data checkbox is cleared.

  5. If you want to allow administrators to access inSync logs, select the Allow administrators to view/download my logs checkbox. If you want to prevent administrators from accessing inSync logs, ensure that the Allow admins to view/download my logs checkbox is cleared.

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