Title

Fail to activate a Linux file server error Invalid argument error : Invalid timezone (#10000007f) (Error Code : PHOENIX127)

The Linux file server fails to active due to invalid time zone on the server.

The server has incorrect time zone configuration, causing the activation to fail.

[2021-12-13 15:10:24,580] [INFO] Local time zone received local.

[2021-12-13 15:10:24,581] [INFO] timezone detected :zoneinfo/GB-Eire

[2021-12-13 15:10:24,874] [INFO] Server certificate for backup-phoenix.druva.com validated successfully.

[2021-12-13 15:10:24,874] [INFO] Using OpenSSL version OpenSSL 1.0.2y-fips 16 Feb 2021

[2021-12-13 15:10:24,874] [INFO] Connected to server using TLSv1.2

[2021-12-13 15:10:24,986] [ERROR] Error <class 'inSyncLib.inSyncError.SyncError'>:Invalid argument error : Invalid timezone (#10000007f) (Error Code : PHOENIX127). Traceback -Traceback (most recent call last):

File "roboCRoutines.py", line 127, in activate

File "roboCRoutines.py", line 216, in fs_activate

File "inSyncLib/inSyncRPCBase.py", line 680, in __call__

File "inSyncLib/inSyncRPCBase.py", line 1296, in _safe_request

File "inSyncLib/inSyncRPCBase.py", line 1302, in _issue_request

File "inSyncLib/inSyncRPCBase.py", line 858, in _issue_request

File "inSyncLib/inSyncRPCBase.py", line 900, in __wait_response

SyncError: Invalid argument error : Invalid timezone (#10000007f) (Error Code : PHOENIX127)

- Verify the output for the command:

" cat /etc/sysconfig/clock "

ZONE=Europe/London

- Ran the below commands to update the zone to Europe/London

" mv /etc/localtime /tmp "

" ln -s /usr/share/zoneinfo/Europe/London /etc/localtime "

- Re-try the activation and it should complete successfully.

Install and activate Hybrid Workloads agent on a Linux server