Skip to main content
CloudCache installation ends prematurely
Updated over 10 months ago

This article applies to:

  • OS: Microsoft Hyper-V Server 2012 R2 core edition

  • Product edition: Phoenix

  • Feature Category: CloudCache

Problem description

Phoenix CloudCache installation ends prematurely without saving any installation logs to C:\Program Data\Phoenix. The following error message is displayed.

CloudCacheError.png

Cause

The system does not comply with the system requirements for CloudCache installation.

Resolution

The system on which CloudCache is installed must match the following system requirements.

CPU

64-bit quad-core processor

RAM

8 GB or greater

Operating system

Windows Server 2012 R2 Standard Edition (64-bit)

See also

Did this answer your question?