Skip to main content
All CollectionsKnowledge BaseEndpoint and SaaS AppsTroubleshooting - Endpoint and SaaS Apps
Unable to View or Create a Profile with error "There are no profiles created"
Unable to View or Create a Profile with error "There are no profiles created"
Updated over a week ago

Problem description

Product Admin is unable to view or create User Profiles.

Error Description:

When a Product Admin clicks on Profiles, they are unable to view or create User Profiles.

Cause:

The Product Admin does not have Access Control of Profiles.

Solution:

–Login to Druva Admin console and click on the Menu icon

on top Left.

–Click on “ Manage Administrators “.

–Select the Admin who is unable to view/create Profiles

–Click on Edit

–Check the ‘Profiles’ checkbox and click Save

Did this answer your question?