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Unable to assign a profile to a user
Updated over a week ago

This article applies to:

  • OS: Windows, Mac,

  • Product edition: inSync Cloud and On-Premises

Problem description

While assigning a profile to a user on the inSync Management Console, the following error is displayed:

​Exceeded the number of users allowed by the current profile.

Cause

The error occurs when you try to assign a profile to more users than the maximum user limit set in the profile.

Resolution

  1. Login to the inSync Management Console.

  2. Click the Profiles menu and click the profile name for which the error is displayed.

  3. Click Edit > Click General.

  4. Increase the value assigned to the user limit. You can select the Unlimited users option as well.​​

5. Click Save.

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