We will review numerous ways to import the Office 365 shared mailbox into Druva inSync.

You can create a new profile (Shared mailbox profile) with backup for Cloud App - Microsoft 365 (Exchange Online) enabled, and OneDrive disabled.

For SCIM Shared mailbox Block sign in: No and IsActive: True

1. Create manually:

This article provides step-by-step guidance on how to manually create a new user in the Druva inSync Admin Console, specifically for scenarios where a shared mailbox needs to be added by using its exact email address.

2. Import users via SCIM.

Add the shared mailbox to the Azure SCIM app: See Integrate inSync user management with SCIM.

3. Import users via Azure AD.

The Shared mailbox should be automatically imported once the mapping is created for Azure AD, with a filter of 'All Users'.

If group-based provisioning is being used, then the shared mailboxes must be added as members of the corresponding group mapped in Microsoft 365 to ensure their successful import into Druva: See Integrate inSync user management with AD/LDAP.

4. Import via CSV.

You can use the import shared mailbox via the CSV option to create users in Druva inSync: See Add a group of users by importing information from a CSV file.

Once you log in to the inSync admin console > click on users > Import users > and Import users from CSV.

Use the command below to export all shared mailboxes via Exchange Online PowerShell:

Get-Mailbox -RecipientTypeDetails SharedMailbox -ResultSize:Unlimited | Select Identity,PrimarySMTPAddress | Export-Csv Sharemailbox.csv -NoTypeInformation

5. Import using Druva API

You can leverage Druva APIs to create new users.

https://developer.druva.com/referenc...ement-v1-users