We will review numerous ways to import the Office 365 shared mailbox into Druva inSync.

You can create a new profile (Shared mailbox profile) with backup for Cloud App - Microsoft 365 (Exchange Online) enabled, and OneDrive disabled.

For SCIM Shared mailbox Block sign in: No and IsActive: True

1. Create manually:

This article provides step-by-step guidance on how to manually create a new user in the Druva inSync Admin Console, specifically for scenarios where a shared mailbox needs to be added by using its exact email address.

2. Import users via SCIM.

Add the shared mailbox to the Azure SCIM app.

The shared mailbox should be imported into Druva inSync.

3. Import users via Azure AD.

The Shared mailbox should be automatically imported once the mapping is created for Azure AD, with a filter of 'All Users'.

If group-based provisioning is being used, then the shared mailboxes must be added as members of the corresponding group mapped in Microsoft 365 to ensure their successful import into Druva.

4. Import via CSV.

You can use the import shared mailbox via the CSV option to create users in Druva inSync.

Once you log in to the inSync admin console > click on users > Import users > and Import users from CSV.

Use the command below to export all shared mailboxes via Exchange Online PowerShell:

Get-Mailbox -RecipientTypeDetails SharedMailbox -ResultSize:Unlimited | Select Identity,PrimarySMTPAddress | Export-Csv Sharemailbox.csv -NoTypeInformation

5. Import using Druva API

You can leverage Druva APIs to create new users.

https://developer.druva.com/referenc...ement-v1-users