Each release of the inSync Client for Cloud comes with new features and enhancements. Druva also releases patches, bug fixes, and hotfixes for the inSync Client when required.

Druva recommends upgrading the inSync Client to the latest version at all times, enabling our customers to consume the latest features and improvements.

The following EOS policy is applicable for inSync Client for Cloud:

End-of-Support (EOS ): Druva ends all support for the inSync Client for Public and FedRAMP-certified cloud versions that are more than 18 months old, and no patches, bug fixes, and technical assistance is made available. The inSync Client that is over 18 months old will stop connecting to the inSync Cloud, and all backups and restores will be blocked.

Druva supports only the latest version of inSync Client compatible with Linux OS. The latest version of inSync Client qualified with Linux OS for Ubuntu & RHEL is inSync Client v5.9.5. For CentOS, the latest version is inSync Client v5.9.3. Druva sends periodic reminders (add communication channels) to its customers to ensure that they upgrade the Client Cloud to the latest version.

❗ IMPORTANT

Druva will no longer release any 32-bit inSync Client for Windows beyond v7.2.5. We encourage you to upgrade to inSync Client 7.5.x, which is optimized for 64-bit architecture that aligns with industry standards, enhances user experience with improved performance, and better compatibility with the latest hardware and operating systems.

Supported inSync Client for Cloud versions

Each release of inSync CloudCache Server comes with new features and enhancements. Druva also releases patches and hotfixes for inSync CloudCache as and when required.

As Per Druva's EOS policy, Druva supports only the latest version of CloudCache.

EOS for an inSync Cloud Cache version means an end to all technical assistance, auto-upgrades, and bug fixes for that version. Druva recommends that you periodically upgrade inSync CloudCache to the latest version.

The following table lists the supported versions.

Each release of inSync Connector comes with new features and enhancements. Druva also releases patches and hotfixes for inSync Connector as and when required.

Note: Per Druva's EOS policy, Druva supports the latest version of the inSync Connector.

EOS for the inSync Connector version means an end to all technical assistance, auto-upgrades, and bug fixes for that version. Druva recommends that you periodically upgrade the inSync Connector to the latest version.

The following table lists the supported versions for inSync Cloud and Gov Cloud.

Each release of the mobile app comes with new features and enhancements. Druva also releases patches and hotfixes for the Druva Mobile App as and when required.

📝 Note
​Per Druva's EOS policy, Druva supports the latest version of the Druva Mobile App on Android and iOS.

EOS for Druva Mobile App platform means an end to all technical assistance, auto-upgrades, and bug fixes for that version. We recommend that you periodically upgrade your mobile device OS to the latest version.