Applicable Consoles: Endpoints | Microsoft 365 | Google Workspace
Overview
Druva cloud platform allows administrators to customize the sender details of system-generated emails, such as password reset notifications. You can personalize the sender name, add a custom signature, and define a reply-to address to ensure clear communication and branding.
Procedure
Follow the steps below to customize the email template settings:
Navigate to Settings
Go to the Endpoints, Microsoft 365, or Google Workspace dashboard.
Click the Gear icon in the top center navigation.
Select Endpoints & SaaS Apps Settings.
Edit Email Template Settings
Under the Email Template section, click Edit icon.
Configure Email Fields in the Edit Settings Window
Field | Description |
Reply to | Enter the email address that should receive user replies (e.g., for password reset emails). By default, this is set to the first inSync Cloud administrator's email ID. |
Sender Name | Enter the display name that should appear in the From field of the email. |
Signature | Enter the text to appear as the email signature. This typically includes your organization name, support contact, or branding message. |
💡 Tip: Use a professional sender name and signature to establish trust and ensure users recognize official communication.
Save Changes
Click Save to apply the updated email configuration.