Skip to main content
Phoenix Backup Store logs and configuration details
Updated over a week ago

Enterprise Workloads Editions: βœ… Business | βœ… Enterprise | βœ… Elite

This topic contains information about the configuration details, metadata, and log files for the Phoenix Backup Store.

Phoenix Backup Store log files

The Phoenix Backup Store log files contain details of backups that it performs. After every backup, a new log file is created in thePhoenix <YYYY/MM/DD>-<timestamp>.logformat. If the Phoenix Backup Store does not function as expected, you can share these log files with the Druva Support team.


πŸ“ Note
​ Druva retains logs for the last 32 agent activities on each server.


Logs on the Phoenix Backup Store

You can find the Phoenix Backup Store logs at the following location:

  • Ubuntu
    /var/log/Phoenix/ORACLE


πŸ“ Note
​ The log folder contains three folders: Backup, Restore, and Upload. Each of these folders contains folders with the name <backupset_id>. The <backupset_id> represents the unique identification number of the backup set configured on the server.


You can find the RMAN logs at the following location:

  • Ubuntu
    /var/log/Phoenix/ORACLE/backup/<backupset_id>

Hybrid Workloads agent configuration details

The Phoenix.cfg file contains the configuration details that Phoenix Backup Store requires to communicate with the Druva Cloud.


πŸ“ Note
​ We recommend that you do not modify Phoenix.cfg except when required. In scenarios where you must modify these configuration files, contact the Druva Support team for assistance.


Configuration details on the Phoenix Backup Store

  • Ubuntu
    /etc/Phoenix/ORACLE

Phoenix Backup Store services

  • The PhoenixBackupStoreAgent service manages backups and restores.

  • The PhoenixES service manages backup mounts and recovery points.

  • The PhoenixBackupStore service ensures that the PhoenixBackupStoreAgent service is running.


πŸ“ Note
​ If the Phoenix Backup Store stops working, the PhoenixBackupStore service starts it.


Phoenix Backup Store metadata

When you install Hybrid Workloads agents on your file servers, the following metadata folders are created in the Druva folder:

  • Thelogfolder ( /var/log/Phoenix/ORACLE )
    This folder contains logs for backup and restore jobs.

  • Thestatefolder ( /var/Phoenix/ORACLE/state )
    This folder contains metadata that optimizes restores.

  • The stats folder( /var/Phoenix/ORACLE/stats )
    This folder contains metadata that optimizes backups.

  • The ExportService folder (/var/Phoenix/ExportService)
    This folder contains metadata about backup mounts and recovery points.


πŸ“ Note
​The log folder contains three folders: Backup, Restore, and Upload. Each of these folders contains folders with the name <backupset_id>. The <backupset_id> represents the unique identification number of the backup set configured on the server.


Did this answer your question?