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Log locations on VMware Backup Proxy and Linux CloudCache
Updated over a month ago

Enterprise Workloads Editions: βœ… Business | βœ… Enterprise | βœ… Elite

The following log files are available on the backup proxy and CloudCache.

Backup Proxy Log Files

Service Logs

Version

OS

File Location

6.x.x

Linux

/var/log/Phoenix/main_service.log

7.x.x

Linux

  • /var/log/Druva/EnterpriseWorkloads/vmware/vmware.log

  • /var/log/Druva/EnterpriseWorkloads/ControlService.log

Backup Job Logs

Version

OS

File Location

6.x.x

Linux

/var/log/Phoenix/VMWARE/backup/[bkpset_id]/Phoenix.<epoch>-<BackupJobID>.log

7.x.x

Linux

/var/log/Druva/EnterpriseWorkloads/vmware/backup/<backupset_id>/jobid/EnterpriseWorkloadsFL.<job_id>.<timestamp>.log

Restore Job Logs

Version

OS

File Location

6.x.x

Linux

/var/log/Phoenix/VMWARE/restore/[bkpset_id]/Phoenix-<epoch>-[RestoreJobID].log

7.x.x

Linux

/var/log/Druva/EnterpriseWorkloads/vmware/restore/<backupset_id>/<job_id>/EnterpriseWorkloadsFL.<job_id>.<timestamp>.log

Instant Restore Job Logs

Version

File Location

6.x.x

/var/log/Phoenix/VMWARE/instantrestore/[bkpset_id]/Phoenix-[IRJobID].log


πŸ“ Note

​If the VMware backup proxy cannot be upgraded to the latest version, you must deploy a new OVA for the latest backup proxy version.


7.x.x

/var/log/Druva/EnterpriseWorkloads/vmware/instantrestore/<backupset_id>/<job_id>/EnterpriseWorkloadsFL.<job_id>.<epoch>.log

Browse Logs

Version

File Location

6.x.x

/var/log/Phoenix/VMWARE/browse/[bkpset_id]/Phoenix.<epoch>-[JobID].log

7.x.x

/var/log/Druva/EnterpriseWorkloads/vmware/browse/<backupset_id>/<job_id>/EnterpriseWorkloads.<job_id>.log

Discovery Logs

Version

OS

File Location

6.x.x

Linux

NA

7.x.x

Linux

var/log/Druva/EnterpriseWorkloads/vmware/topology.log

Proxy boot log

Version

OS

File Location

6.x.x

Linux

/var/log/Phoenix/proxyBoot.log

7.x.x

Linux

/var/log/Druva/EnterpriseWorkloads/proxyBoot.log

Proxy setup log

Version

OS

File Location

6.x.x

Linux

/var/log/Phoenix/proxySetup.log

7.x.x

Linux

/var/log/Druva/EnterpriseWorkloads/proxySetup.log

CloudCache Log Files

File Location

Description

/var/log/PhoenixCloudCache/PhoenixCloudCache.log

CloudCache service log

/var/log/PhoenixCloudCache/PhoenixIRservice.log

PhoenixIRService log on CloudCache

/var/log/PhoenixCloud Cache/irfs/irfs-[IRJobID].logFor example, /var/log/PhoenixCloudCache/irfs/irfs-24.log

PhoenixIRFS log on CloudCache

/var/log/kern.log

NFS logs. By default, the NFS logs are disabled. To enable or disable the NFS logs, see Enabling and disabling NFS logs

Enable and disable NFS logs

To enable NFS logs

  1. Run the following command:
    ​# rpcdebug -m nfsd all
    ​Output> nfsd sock fh export svc proc fileop auth repcache xdr lockd
    ​

  2. Restart the NFS server by using the following command:
    ​service nfs-server restart
    ​

  3. Check the log at the following location:
    ​tail -f /var/log/kern.log

To disable NFS logs

  1. Run the following command:
    ​#> rpcdebug -m nfsd -c all
    ​output> nfsd <no flags set>
    ​

  2. Restart the NFS server by using the following command:
    ​service nfs-server restart

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