❗ Important
The availability of enabling and disabling the Organization feature is limited to Enterprise and Elite editions. To access this feature, contact your Account Manager or Support. This article/documentation is subject to change based on the continuous improvements to this feature.
If you have a single organization in your Druva account, you can disable the "All Organizations" menu on the Management Console for a simplified, single-layer view. This allows direct access to protected workloads without selecting an organization first. You can enable organizations later if you decide to create more in the future.
If you are a new customer, the organization will be disabled by default.
Who can enable All Organizations menu
Only a Cloud Administrator can enable and disable organizations. New customers with a single organization have this menu disabled by default. To enable and add more organizations, see Enabling organization.
Click here to know more
Existing customers with organizations can disable it after all the predefined criteria are met, as shown in the following figure. For more information on pre-defined criteria, see Disabling organizations.
The following graphic displays the overall flow for new and existing customers:
📝 Note
When an organization is disabled, only Administrative groups and Group Administrators will be present. Group administrators manages the Administrative groups and are essential for RBAC purposes.
Only a Cloud Administrator can create a Group Administrator. For more information, see Creating a Group Administrator.
Organization Administrators are not present when organization is disabled.
No organization view for administrators
This section helps you differentiate the view for a Cloud administrator and a Group administrator when the organization is disabled.
View for Cloud Administrator
Cloud Administrators have a Global dashboard view and separate Job listing page when the organization is disabled.
Global Dashboard
Job listing page
View for Group Administrator
Group Administrators view both the Summary and Jobs on a single page when the organization is disabled.
Organization view for administrators
This section helps you differentiate the view for a Cloud Administrator and a Group Administrator when the organization is enabled.
View for Cloud Administrator
Cloud Administrators have a Global dashboard view when the organization is enabled.
View for Group Administrator
When the Cloud administrator enables an organization, the Group administrator has the default organization. The following is the view when the Group administrator logs in for the first time post the change:
How to enable an organization
Once the organization is enabled, then through the All organization menu on the UI, you can add more organizations. For more information, see Configure Organizations.
📝 Note
If an account has no organization, a Cloud Administrator can enable organizations.
To enable an organization,
Log in to the Management Console.
On the menu bar, click and select Enable Organizations from the Settings icon.
The screen that follows provides additional information about an organization. Click Enable Organizations.
A confirmation message is displayed. Click Yes, Enable Organizations to enable organization.
The session will be terminated and you will be logged out.
Provide your credentials and log in again.
A dialog is displayed confirming that the organization has been enabled for your account by the Cloud Administrator.
📝 Note
Whenever any Cloud Administrator enables or disables an organization, notifications are shown on the Management Console informing other administrators of the same customer that organization is enabled or disabled and the changes will be visible after re-login.
For other Cloud Administrators that are currently logged in, there is a 2-minute window in which they can log in again, otherwise the system terminates the current session . For more information, see Alerts and Notifications.When the Cloud Administrator of the customer logs in for the first time after the organization is enabled, the following page is displayed:
Click Go to Console. The Organization View is displayed.
📝 Note
A default organization is created and all the resources will be visible under that organization.
Any Group Administrators that were created earlier or any resources that were configured, will be part of the default organization.
How to disable an organization
If you are an existing customer with single or multiple organizations, you will view an option on the Management Console to disable the organization. Note that Business SKU will not see this option.
If you are a new customer, the organization will be disabled by default.
Procedure
Log in to the Management Console.
On the menu bar click All Organizations, click and select Disable Organizations from more options.
A dialog is displayed with the criteria that must be followed.
📝 Note
The following criteria should be met before disabling an organization:
You should only have a single organization. For more information, see Delete an organization.
There should be no Organization Administrators. You should either delete them or if you want to retain that administrator then delete it and create a Cloud or Group administrator with the same email id. For more information, see Delete an administrator account, Create a Phoenix Cloud Administrator, and Create a group administrator.
Custom organization roles should not be present. For more information, see Delete a custom role.
There should be no cost codes created for an organization. For more information, see Delete a cost code.
Client credentials created from custom organization derived roles should not be present. For more information, see Create and Manage API Credentials.
The screen that follows provides additional information about an organization. Click Disable Organizations.
📝 Note
On disabling the organization, the access control that was present with the organizations will be lost. Groups will be the only mechanism to segregate entities.A confirmation message is displayed. Click Yes, Disable Organizations to disable organization.
The session will be terminated and you will be logged out.
Provide your credentials and log in again.
A dialog is displayed for other administrators confirming that the organization has been disabled for the account by the Cloud Administrator.
📝 Note
Whenever any Cloud Administrator enables or disables an organization, notifications are shown on the Management Console informing other administrators of the same customer that organization is enabled or disabled and changes will be visible after re-login.
For other cloud administrators that are currently logged in, there is a 2-minute window in which they can log in again, otherwise the system terminates the current session. For more information, see Alerts and Notifications.
Click Go to Console. A view without any organizations is displayed.
Alerts and Notifications
If multiple cloud administrators are logged in, and one of the administrators enables or disables the organization, then accordingly one of the notifications is displayed on the Management Console.
Scenarios
The following table describes the possible outcomes depending on the customer action.
Customer type | Action/default | Outcome/View |
New customer | By default, the organization is disabled |
|
New customer | Enables organization when there are multiple cloud administrators |
|
Existing customer | Disables organization |
|
Existing customer with multiple organizations and an organization administrator | Disables organization |
|
Existing customers having credit limits and cost codes allocated for an organization administrator | Disables organization |
|
FAQs
Is the organization automatically disabled when a customer with two organizations deletes one organization?
When a customer with two organizations deletes one organization, then the organization is not disabled automatically. The customer has to click the Disable Organizations button and after all the pre-condition criteria are fulfilled, the organization is disabled. For more information, see Disabling organization.
How can I check the total storage allocated to an organization in Druva?
To check the total storage allocated to an organization in Druva, follow these steps:
Log in to the Management Console.
On the menu bar, click Storage if organizations are enabled.
Search for the Storage Usage by Organizations section. This section provides details on the Druva storage used by each organization, including the amount of storage consumed post-deduplication and the backup data generated at the source.
On the menu bar, click All Organizations.
This page displays details for each organization, including the total number of backup sets, the source + changes data, and the last backup status for each workload.