Overview
Druva provides alerts and their severities as an indication of how serious an issue is and, therefore, how promptly it needs to be addressed. The monitoring tools generate alerts to notify Hybrid Workloads administrators of changes, high-risk actions, or failures in the environment. All of these details and actions are captured in the Alert History report. The Alert History report provides alert details based on their severities and types in a pictorial and tabular representation.
There are three types of alerts:
Info: No remedial action is required.
For example, when a new device is enrolled or an existing device is unenrolled.Warning: Investigate whether any action is required.
For example, malicious applications are detected on the same device within a short span of time.Critical : Action is required immediately because the scope of the problem has increased. Investigate critical alerts or events immediately.
For example, the same malware is detected across multiple devices in your environment.
In addition to the above severities, the Alert History report provides you with Resolved and Unresolved alert count. Alert details can be downloaded in PDF, CSV or CSV-Summary formats. You can also email the reports to the intended recipients.
Procedure
Log in to the Druva Cloud Platform Console.
Go to the Global Navigation Panel > Reports > Hybrid Workloads . The Hybrid Workloads Reports page appears.
Click Alert History .
The Alert History page appears. By default, the report provides details of the alerts that occurred in the last 30 days.
You can apply filters to the report to fetch resource alerts data details per your requirements. You can view the generated report, download it, or send it through an email to the intended recipients. You can also download data in the widgets in the CSV, CSV-Summary, and PDF formats. You can sort data in the table view using single or multiple columns, and rearrange columns in the table as required.📝 Note
The report data is refreshed every two hours. The last updated time recorded for the report is displayed next to the report title. This timestamp follows the administrator’s time zone. However, the timestamps of the data fetched in the report follow the UTC time zone.
The following screenshot depicts a sample Alert History report.
The following table lists the fields of the Alert History report:
Field | Description |
Severity | The impact that occurred for a resource or entity. For example, Critical, Info, Warning and others. |
Alert Type | The type of the alert that occurred. For example, Jobs. |
Target | The entity where the alert first occurred. For example, the Azure VM name displays here for Azure-specific Alerts. |
Description | The details of the generated alert. For example, Backup Failed. |
Generated On | The date and time when the alert first occurred. |
Resolved | Whether the alert has been resolved or not. |
Actions
The following actions can be performed on this report page: