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Restore Groups data

Procedure to restore M365 Groups, Planner and other Group data

Updated over a week ago

License editions: To understand the applicable license editions, see Plans & Pricing.

Overview

You can restore Groups data within your Microsoft 365 tenant - ensuring business-critical data is always available when you need it.

You can view all the available snapshots and restore data. Restore an entire snapshot or restore only group settings. You can restore groups’ data to the same location or to a new group.


📝 Note

  • If a Group Site is quarantined then the corresponding entire group is quarantined. You cannot perform a full restore on this quarantined group data.

  • You cannot restore or download the data if the associated group site is quarantined.


Order of Restore in Groups

Here's the logical order for restoring a Microsoft 365 group, including Planner and SharePoint data:

  1. Group Metadata Restore: The process begins by restoring the group metadata. This essentially creates a new group with the same configuration as the original one before deletion.

  2. Planner Restore: Once the group foundation is established, the system then restores the Planner data. This includes tasks, buckets, comments, but not attachments.

  3. SharePoint Restore: Finally, after the Planner data is restored, the system tackles SharePoint restoration. This ensures that all attachments associated with Planner tasks, which are stored in the corresponding SharePoint site, are recovered as well.

Restore considerations

  • Due to Microsoft API limitations, a Distribution group or Mail-enabled Security group will be restored as a new Microsoft 365 group. Also, you can’t restore owners of a Distribution group or Mail-enabled Security group. For more information, see Back up Groups data .

  • You can restore a group, which is deleted on the Microsoft 365 portal, as a new group only.

  • Restoring a group site associated with a Microsoft 365 Multi-Geo tenant will restore the site data to the same geo-location. If you change the geo-location during restore, the site data is still restored to the same geo-location.

  • When restoring data to a new group without any existing owners, Druva may add an owner to the group to ensure that the data is properly managed and protected. If a group has only one owner, then it is not possible to remove the owner from the group because every group must have at least one owner at all times to maintain control over the group's settings, members, and content.

  • Group owner added by Druva can inadvertently gain access to a non-subscribed group in the following scenarios:

    • Restore abruptly ends - The owner added by Druva will get access forever.

    • Global admin is changed - Any owner added by Druva that could not be removed during the restore will get access forever.

    • Group has no owner or restore is tried without any owner - The owner added by Druva will get access until a new owner is added to the group.

  • Microsoft Planner restore may not recover the "completed by" information associated with tasks, requiring users to rely on alternative methods like change history or manual updates. This is due to Microsoft API limitation.

  • If a SharePoint site has a sub-site named 'Documents,' granular restore with Planner is not possible. This is because 'Documents' is the default folder for storing attachments. For example, if the folder name is changed to 'New Folder' and there is a sub-site with the same name ('New Folder'), the restore process will fail.

  • If a Planner attachment is deleted or updated from the SharePoint site, but the associated Planner task or bucket remains unchanged, the Planner attachment will not be restored during a Planner restore operation.

  • Granular restoration of attachments in the form of links is not supported, regardless of whether they originate from the same site, a different site, or an external source.

Restore considerations due to Groups naming policy

When a restore is initiated, a group is created. The Microsoft Groups API leverages the Microsoft 365 groups naming policy and the new group is created as per the naming policy.

For more information about the naming policy see, Microsoft 365 groups naming policy in the Microsoft documentation.

Consider the following when you:

  • Restore to a new group

  • Restore a deleted group

The group will be created as per the group naming policy wherein if you are using:

  • Custom Blocked Words naming policy : The custom word that you have blocked in the naming policy will be appended with a three-digit randomly generated number when the new group is created. So the new group will be created with the name <blocked word><three digit number>.

    For example,

    • Word blocked in the naming policy: Sample

    • Original group name: Development Sample

    • Restored new group name: Development Sample123

    For more information, see Custom block words in the Microsoft documentation.

  • Prefix-Suffix naming policy : The prefix or suffix you have defined in the naming policy will be appended to the new group. So the new group will be created with the name <Prefix>Name of the team<Suffix>
    For example,

    • Prefix string: Company Name | Suffix string: Cost Code

    • Original group name: Development Sample

    • Restored new group name: CompanyNameDevelopment SampleCostCode


📝 Note

Ensure that the restored group has no more than 256 characters or the restore will fail.


Restore specific Groups data


📝 Note

  • Ensure that the Group is in enabled state.

  • Exclusive support for Site restore is coming soon. Stay tuned for the latest updates!


►Watch this video on how to restore Groups data

Procedure

  1. Select the group or Planner that you want to restore.
    Or
    Click the group name hyperlink that you want to restore.


    📝Note - Before you restore Planner, ensure you have the members of the plan available. Restored Planner plans will only display assignments for members who are part of the plan.


  2. Click Restore Data.

  3. From the Snapshot Viewer, select a snapshot to restore data.


    📝 Note

    The snapshots are displayed only when a Group and associated sites are backed up completely. The snapshots are not visible if the backup is in progress.


  4. Select group settings. View the snapshot details for the SharePoint site; select the site data that you want to restore.

  5. Click Restore. A dialog displaying the restore location appears.

  • To restore to the same Group:

    1. Select Restore to the same Group on the Restore Groups window.

    2. Click Next.

    3. Select the group’s settings to restore; you can restore the owners’ or members’ group settings.


      📝 Note

      It is recommended to keep the Group settings options selected. If any of the options is not selected, in some cases, the restore may fail.


    4. Click Restore.

  • To restore to a new Group:

    1. Select Restore as a new Group on the Restore Groups window.

    2. Enter the new group name to restore data.

    3. Specify the group visibility type: Private or Public. Select None if you are restoring a Security group.
      A private group requires permission to join group. In a public group, any member of the organization can join the group.


      📝 Note

      If "Azure AD roles can be assigned to the group" setting is enabled on the Microsoft 365 portal, then you can restore data to a new group with the Private visibility type only.


    4. Click Next.

    5. Select the group’s settings to restore; you can restore the owners’ or members’ group settings.


      📝 Note

      It is recommended to keep the Group settings options selected. If any of the options is not selected, in some cases, the restore may fail.


    6. Click Restore.


📝 Note

If a group doesn’t exist, the data is restored as a new group.


Restore full Group

You can restore an entire group, which restores Group Metadata, Planner and Site data.


📝 Note

Ensure that the Group is in the configured state.


Procedure

  1. Select the group that you want to restore.
    Or
    Click the group name hyperlink that you want to restore.

  2. Click Restore Data.

  3. From the Snapshot Viewer, select a snapshot to restore data.

  4. Select the item that you want to restore.

  5. Click Restore Full Group. A dialog displaying the restore location appears.

    restore_fullgroup.png
  • To restore to the same Group:

    1. Select Restore to the same Group on the Restore Groups window.

    2. Click Next.

    3. Select the group’s settings to restore; you can restore the owners’ or members’ group settings.

    4. Click Restore.

  • To restore to a new Group:

    1. Select Restore as a new Group on the Restore Groups window.

    2. Enter the new group name to restore data.

    3. Specify the group visibility type: Private or Public . Select None if you are restoring a Security group.

      A private group requires permission to join group. In a public group, any member of the organization can join the group.


      📝 Note

      If " Azure AD roles can be assigned to the group" setting is enabled on the Microsoft 365 portal, then you can restore data to a new group with the Private visibility type only.


    4. Click Next.

    5. Select the group’s settings to restore; you can restore the owners’ or members’ group settings.

    6. Click Restore.

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