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Define the backup interval for SaaS Apps

Describes how you can define the backup interval for cloud apps.

Updated over 2 months ago

License editions: To understand the applicable license editions, see Plans & Pricing.

Overview

You can automate backups by defining the backup interval and backup schedule for laptops and mobile devices. You can also allow users to update the backup interval for devices and pause on going backups.

If the user’s device is off, sleeping, or hibernating, inSync does not take a backup until the device is connected to inSync Master, and then backup resumes at its next scheduled interval.

As an administrator, you can define the frequency of backups that are automatically triggered for SaaS Apps. You can specify how many times inSync should trigger automatic backups in a day or in a week.

Each backup is triggered automatically irrespective of whether the previous backup is successful or failed. The backup snapshots are generated based on the defined backup interval. For example, the ‘thrice a day’ interval generates three snapshots; however, you may have only one or no snapshot in case of throttling issues due to Microsoft's backend throttling policies.


❗ Important

  • The device that is associated with a Cloud App account must be switched on and connected to inSync Cloud to trigger scheduled automatic backups. If the device is not connected to inSync Cloud, the inSync Connector should be in the Connected state to trigger scheduled automatic backups.

  • Administrators can manage the backup interval through profiles. Automatic backup schedules cannot be defined on an individual user level.


Druva has updated the backup interval labels available for scheduling automatic backups with the Cloud Update on September 08, 2018. The new labels are mapped to the earlier backup labels namely 2 days, 1 day, 12 hours, and so on.

For existing customers, the following table lists the mapping of old and new backup intervals.


❗ Important

Existing backup schedules are not affected. Only the UI labels are renamed to new labels as mentioned in the table.


Old Backup Interval labels

New Backup Interval labels

4 hours

Five times a day


❗ Important

This backup interval can be configured on-request. Contact Support for more information.


8 hours

Thrice a day


❗ Important

This backup interval can be configured on-request. Contact Support for more information.


12 hours

Twice a day

1 day

Once a day

2 days

Thrice a week

3 days

Twice a week

5 days

This backup interval is deprecated.


❗ Important

If you have defined this as the backup interval, inSync will automatically change the backup interval to twice a week.


1 week

Once a week

2 weeks

This backup interval is deprecated.


❗ Important

If you have defined this as the backup interval, inSync will automatically change the backup interval to once a week.


4 weeks

This backup interval is deprecated.


❗ Important

If you have defined this as the backup interval, inSync will automatically change the backup interval to once a week.


Define the backup interval for SaaS Apps

To define the backup interval

  1. On the inSync Management Console menu bar, click Profiles.

  2. Click the profile for which you want to define the backup interval.

  3. Click the Edit button at the top right, and select SaaS Apps to update the required profile.

  4. Click Backup Schedule and Rentention.

  5. In the Backup every list, select the frequency of scheduled automatic backups from SaaS Apps.

  6. Click Save.

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