If your Cyber Recovery Plan fails or behaves unexpectedly, check the following constraints and common issues:
VMware
1. Recovery Storage Failures
Issue: Plan fails to initialize or VMs fail to restore.
Check:
For Plan creation failure : Verify your Storage Quota - if it has exceeded the limit. For more information, see Storage Quota.
For Plan execution failure and restore job failure: Insufficient storage on Destination Data Store.
2. Network Isolation Issues
Issue: Recovered VMs cannot communicate with each other.
Check: Ensure the Network selected in the Target Environment tab is a shared isolated segment.
Warning: If Detach Network Card is enabled, the VM will have no connectivity by design to prevent IP conflicts.
3. Script Execution Failures
Issue: Post-boot scripts fail to run.
Check:
Missing or invalid guest credentials
Lack of necessary OS-specific files
VM settings that inherently prevent or prematurely terminate script execution
4. Scheduled Test Not Triggering
Issue: A quarterly test did not start.
Check: Ensure the plan is not in a Paused state in the dashboard. Check for email alerts regarding "Proxy Pool Availability."