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Microsoft Dynamics 365 Overview page
Microsoft Dynamics 365 Overview page
Updated over 3 weeks ago

šŸ“NOTE

The availability of this feature may be limited based on the license type, region, and other criteria. To access this feature, contact support.


This article explains the two key sections of the backup and restore interface of Druva for Microsoft Dynamics 365:

  1. Environment Listing Page

  2. Backup Set Overview and Details

Environment Listing Page

The Environment Listing Page offers a centralized view to monitor and manage your Microsoft Dynamics 365 environments.

Accessing the Environment Listing Page

Follow these steps to access the Environment Listing Page:

  1. Open the hamburger menu in the top-left corner.

  2. Select All Services > Microsoft Dynamics 365 under the Data Protection section.

Key Sections on the Environment Listing Page

App Summary

This section highlights the status of the Druva app in your Microsoft tenant. It displays:

  • The current connection status.

  • The date and time of the last app installation.

Live Activities

View the number of ongoing backup and restore jobs to stay informed about current activities.

Environments

This card provides a high-level overview of all environments in your tenant. It includes:

  • Type of Environment: Identifies whether the environment is Production or Sandbox.

  • Backup Sets: Shows the number of backup sets created in a environment.

  • Protected Entities: Breaks down entity statuses (hover over for details), including:

    • Total entities in the environment

    • Eligible entities for backup

    • Protected entities

    • System-excluded entities

  • Active Users: Displays the number of active users.

  • On the right side, a graph summarizes backup job statuses over the last seven days. It categorizes jobs as:

    • Successful

    • Successful with Errors

    • Failed

Additional Features

At the top of the page, use the Re-install button to re-install the Druva app. You can also click on any environment to access its detailed backup and restore settings.

Backup Set Overview and Details

Accessing Backup Sets

To explore backup sets for a specific environment:

  • Click on the desired environment in the Environment Listing Page.

  • The Overview Page for that environment opens, showing all associated backup sets.

Additional Features

Use the action buttons on this page to:

  • Backup Data

  • Restore Data

  • Add Backup Sets

Understanding the Backup Set List View

The Backup Set list displays vital information for each backup set within the environment, such as:

  • Last Completed Backup Status: Date and time when the last backup was performed.

  • Backup Enabled/Disabled: Indicates whether backups are active for each set.

  • Last Backup Status: Provides the most recent job status. Click a specific backup job ID to view detailed metrics, including:

  • Records added.

  • Records updated.

  • Records deleted.

  • Entity statuses.

Exploring the Backup Set Overview

To view details about a specific backup set:

  1. Select the environment.

  2. Click the name of the backup set.

This opens the Backup Set Overview, which consists of two tabs:

  1. Summary

  2. Backupā€™

Summary Tab

The Summary Tab offers detailed insights. You can edit the details, such as the name, description, included and excluded entities, and settings, by clicking on the edit option at the top of the cards:

  • Details: Displays the name, description, backup status (enabled/disabled), and number of protected entities.

  • Backup Content: Lists included and excluded entities.

  • Backup Settings: Shows the storage region, backup frequency, retention period, and change tracking configuration.

  • Backup Summary: Indicates the last backupā€™s date, time, and status (e.g., Successful, Successful with Errors).

  • Backup Trend: Features a bar graph showing backup trends over the past seven days.

Backup Tab

The Backup Tab focuses on snapshot management. The Backups Tab is divided into two sections:

  1. The top card displays the count of snapshots along with the latest and oldest recovery points available.

  2. The lower section provides details about each snapshot, including records added, updated, and deleted.

Managing Multi-Tenant and Deleted Environments

Multi-tenant support is not available. When a new tenant is installed, all environments associated with the old tenant are marked as deleted. However, note the following points regarding deleted environments and backup operations:

Backup Sets and Scheduled Backups

  • Backup sets for deleted environments are not disabled automatically. Scheduled backups will continue and fail unless manually stopped.

  • To prevent unnecessary backups, administrators should take action to disable these backup sets as needed.

Downloading Snapshots

  • Snapshot downloads remain available for deleted environments. Users can access and download data from available snapshots even after the environment is marked as deleted.

Restoring Environments

To restore operations from a deleted environment, re-add the same environment. This process enables you to perform restore operations, even in cases where the environment was accidentally deleted.

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