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User Rollout Report
Updated over a week ago

Overview

This report is useful when you are rolling out inSync in your organization. This report provides the following information:

  • Details related to user devices, their activation date, and the status of the first backup from their device.

  • Detailed information about the first backup, such as the first backup status, bytes transferred, and backup size.

  • Indicates if system settings backup is activated for a device.

  • Helps in keeping track of the user devices that have inSync Client installed and take corrective action if inSync Client was unable to complete the first backup from any device.

  • Having the combination of global customer ID, customer name, and account name gives you a powerful tool to identify customer-specific entries in a large dataset. Additionally, MSPs can leverage the service plan filter to tailor the report and focus on alerts specific to chosen service plans.


📝 Note

  • The MSC fetches data of reports within a maximum of 6 to12 hours

  • It might take 24 to 48 hours for the data to appear in this report if a new customer or tenant is added to MSC.


To access the report:

Go to Managed Services Center (MSC) > Reports > Endpoints > User Rollout Report


📝 Note
The report is displayed in Coordinated Universal Time (UTC).


The following table lists all the fields in the User Rollout Report.

Field

Description

Global Customer ID

A Unique Universal Identifier for a customer

Customer Name

Name of the customer.

Account Name

Name by which Druva should identify the customer.
Note: Account name and customer may be the same for some customers if Admin has not selected the option Hide Customer Name from Druva while creating a new customer.

User Name

Displays the user name to whom the device belongs.

User Email

Displays the email ID of the user to whom the device belongs.

Added On

The date and time when the user was added.

Profile Name

Displays the name of the profile with which the user is associated.

Source

The name of the device which the user is associated with.

License Data

The status of the license of the workload, the data source belongs to. For example, active, preserve or indicates not licensed state.

Activated On

The date and time when the device was activated.

System Settings

The status of whether the device's system settings were backed up.

Last Backup Status

The status of the last backup operation.

Last Backup Time

The time taken for the last backup operation to complete in hours and minutes.

First Backup Status

The status of the first backup operation.

First Backup Size (MB)

The size of the files in MB that were backed up during the last backup operation.

Byte Transferred (MB)

The number of bytes transferred during backup.

Time Taken (hh:mm)

The time taken for the backup operation to complete in hours and minutes.

Client Version

The version of inSync Client on the user device.

Last Upgraded On

The date and time when the inSync Client on the user device was last upgraded.

Upgrade Status

The upgrade state of inSync Client on the user device. This column shows one of the following values:

UPGRADEABLE - Specifies that inSync Client on the user device can be upgraded to a higher version.

NOT UPGRADABLE - Specifies that inSync Client on the user device cannot be upgraded.

UPTODATE - Specifies that inSync Client on the user device is running on the latest version.

Device OS

The version of the OS platform running on the user device

OS Platform

The OS platform on the user device.

Custom Attribute Name

Name of the attribute in the AD server.

Custom Attribute Value

The value of the attribute in the AD server.

Actions

The following table lists the actions that you can perform on this report page

Action

Description

Add filter

Creates filters to display the report based on the filter’s selection.

Rearrange column

Changes the order of the columns in the report details table. You can change the order of the columns in the table by dragging a column and dropping it to the required position within the table.

Manage Subscription

Create a subscription to receive the reports on schedule.

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