Overview
As an administrator, you can keep track of users added, deleted, and preserved.
The combination of global customer ID, customer name, and account name gives you a powerful tool to identify customer-specific entries in a large dataset. Additionally, MSPs can leverage the service plan filter to tailor the report and focus on alerts specific to chosen service plans.
📝 Note
The MSC fetches data of reports within a maximum of 6 to 12 hours
It might take 24 to 48 hours for the data to appear in this report if a new customer or tenant is added to MSC.
To access the report:
Go to Managed Services Center (MSC) > Reports > Endpoints > Users Report
📝 Note
The report is displayed in Coordinated Universal Time (UTC).
The following table lists all the fields in the Users Report.
Field | Description |
Global Customer ID | A Unique Universal Identifier for a customer |
Customer Name | Name of the customer. |
Account Name | Name by which Druva should identify the customer. |
From Date | The start date of the monthly report. |
To Date | The end date of the monthly report. |
Total Users | The total number of users available in Endpoints.
Note: The Total Users include the total number of users preserved in Endpoints to date. |
Total Preserved Users | The total number of users that are preserved in Endpoints to date. |
Users Added | The number of users that are added to Endpoints. |
Users Deleted | The number of users that are deleted from Endpoints. |
Users Preserved | The number of users that are preserved in Endpoints. |
Actions
The following table lists the actions that you can perform on this report page
Action | Description |
Add filter | Creates filters to display the report based on the filter’s selection. |
Rearrange column | Changes the order of the columns in the report details table. You can change the order of the columns in the table by dragging a column and dropping it to the required position within the table. |
Manage Subscription | Create a subscription to receive the reports on schedule. |