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Storage Status Report - CloudCache Statistics
Updated over a week ago


If you have configured inSync CloudCache Server for your environment, this report displays inSync CloudCache Server statistics.

The combination of global customer ID, customer name, and account name gives you a powerful tool to identify customer-specific entries in a large dataset. Additionally, MSPs can leverage the service plan filter to tailor the report and focus on alerts specific to chosen service plans.

📝 Note

  • The MSC fetches data of reports within a maximum of 6 to12 hours

  • It might take 24 to 48 hours for the data to appear in this report if a new customer or tenant is added to MSC.

To access the report:

Go to Managed Services Center (MSC) > Reports > Endpoints > Storage Status Report- CloudCache Statistics Report

📝 Note
The report is displayed in Coordinated Universal Time (UTC).

The following table lists all the fields in the Storage Status Report - CloudCache Statistics



Global Customer ID

A Unique Universal Identifier for a customer.

Customer Name

Name of the customer.

Account Name

Name by which Druva should identify the customer.
Note: Account name and customer may be the same for some customers if Admin has not selected the option Hide Customer Name from Druva while creating a new customer.

CloudCache Name

The name of the inSync CloudCache Server.

Total Users

The number of users that are mapped to the inSync CloudCache Server.

No. of Users for Restore

The number of users that are ready for restore.

Total Cache Size (MB)

The total disk space available for cache data.

Cache Usage (MB)

The total disk space that the cache data consumed until date.


The following table lists the actions that you can perform on this report page



Add filter

Creates filters to display the report based on the filter’s selection.

Rearrange column

Changes the order of the columns in the report details table. You can change the order of the columns in the table by dragging a column and dropping it to the required position within the table.

Manage Subscription

Create a subscription to receive the reports on schedule.

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