Overview
Use this report to understand the product usage and consumption for all or a specific customer.
📝 Note
It might take 24 to 48 hours for the data to appear in this report
Tenant Consumption Reports version 2.0
It is new version of reports that contains comprehensive information about the Global customer ID, tenant ID consumption of units for each add-on services. This detailed overview helps admins to keep the track of services used by the tenants, tenant types associated with the customer's service plan.
Login to the Managed Services Center > Click Reports > Click Global> Click Tenant Consumption Report version 2.0.
You can apply filters on the section level or at the report level to generate customized reports. See, Apply filters.
📝 Note
By default, a filter is applied to display data for the last 30-days.
This report comprises the following sections:
Tenant Consumption summary
This section provides information about the consumption units utilized by the customers.
Field | Description |
Customer Name | Names of all the customers onboarded by the MSP administrator. |
Product | Druva services that are used by the customer. For example, Enterprise Workloads, or SaaS Apps and Endpoints. |
CU consumed | Consumption Units (CU) consumed by the customer for the specific product (Druva service) between the selected date range. |
Product summary
This section provides information about the consumption units consumed by different products (Druva services) for all the customers.
Field | Description |
Product | Druva services used. For example, Enterprise Workloads, or SaaS Apps and Endpoints. |
CU Consumed | Consumption Units (CU) consumed for each Druva service between the selected date range. |
Consumption Itemized
This section provides granular information about the consumption units utilized by each customer on each day between the specified date range. In addition, MSPs can get a more comprehensive view of unit and service usage consumption details for each subscribed services.
Field | Description |
Customer Name | Name of the customer. |
Customer Global ID | A Unique Universal Identifier. |
Product Module | Druva services that are used by the customer. For example, Enterprise Workloads, or SaaS Apps (M365, Google Workspace) and Endpoints. |
Tenant ID | The ID of the each product license. This field remains empty if product license is deleted. |
Edition | Druva edition type of customer tenant. See, Plans and Pricing. |
Tenant Type | The type of customer tenant - evaluation or commercial. |
Date | Date for which itemized consumption is being reported. |
Service Plan | Service plan the customer is subscribed to on the mentioned date. |
Usage Description | Listing of subscribed Druva services. It is breakdown of product module. |
Usage Amount | The usage amount of the every subscribed Druva services. |
Usage Units | The unit of the usage amount. It is Users if product module is SaaS Apps and Endpoints. In case of Enterprise Workloads, it is Bytes. |
CU Consumed | Consumption Units (CU) consumed by the customer for the specific products as of the date. |
Actions
The following table lists the actions that you can perform on this report page
Action | Description |
Add filter | Creates filters to display the report based on the filter’s selection. |
Rearrange column | Changes the order of the columns in the user provisioning details table. You can change the order of the columns in the table by dragging a column and dropping it to the required position within the table. |
Manage Subscription | Create a subscription to receive the reports on schedule. |
Please note: The "Preserved Users" count in the Tenant Consumption Report shows the final billable number. This number may differ from the total user count displayed in the main UI because the report applies a billing allowance based on your active user consumption.
Here is an example of how this is calculated.
First, let's look at the account's license and actual usage.
1. License Details (Your Plan)
Licensed Active Users: 100
Licensed Preserved Users: 50
Free 10% Licensed Preserved Users: 10
Total Licensed Preserved Users: 60
2. Actual Consumption (Your Usage)
Active Users Consumed: 80
Preserved Users Consumed: 90 (This is the total count you would see in the UI)
Billable Active Users: 80
How the Billable Preserved Users are Calculated?
The report calculates your billable preserved users by taking your total Preserved Users Consumed (90) and subtracting a free allowance equal to 10% of your Active Users Consumed (80).
Formula: (Preserved Users Consumed) - (10% of Active Users Consumed) = Billable Preserved Users.
Step-by-Step:
Find the allowance: 10% of 80 (Active Users Consumed) = 8
Apply the allowance: 90 (Preserved Users Consumed) - 8 (Allowance) = 82
Result: The Billable Preserved Users number shown in the report is 82, even though the total number of preserved users consumed in the UI is 90.