Problem description
The VMware proxy upgrade fails
Cause
Issue with RPM package on the proxy
Traceback
Check the PhoenixUpgrade.log on the proxy in /Var/Log/Phoenix/VMWARE folder. Error message
[2023-04-04 16:29:50,169] [WARNING] upgrader_utils: Unable uninstall pkg. No installed pkg found on machine
Resolution
Run the below command on the proxy and check for the error message
rpm -qa | grep -i druva error: cannot open Packages database in /var/lib/rpm CRITICAL:yum.main: Error: rpmdb open failed
Follow the steps to rebuild the RPM
mv /var/lib/rpm/__db* /tmp yum clean all yum update Should complete successfully
Run rpm -qa | grep -i druva and it should list installed package
Upgrade the proxy from the Phoenix console