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Troubleshoot error while editing backup sets
Updated over 10 months ago

This article applies to:

  • OS: Windows, Linux

  • Product edition: Phoenix Cloud

  • Feature category: Backup

Problem description

Phoenix Management Console displays the below error while creating or updating an existing backup set.

BackupSetError.png

Cause

The issue is observed when a content rule is assigned to more than one backup set.

Traceback

Following error is saved to the cloud logs:

Another content rule with same backup content already exists for this device backup sets.

Resolution

Ensure a unique content rule is assigned to the new or updated backup set.

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